Array ( [0] => service-desk [1] => ludhiana ) Service Desk Jobs in Ludhiana,Service Desk Job Vacancies in Ludhiana Punjab
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Service Desk Job Vacancies in Ludhiana

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Hiring For Help Desk Coordinator (Only Females)

Amar Jacquard

  • 1 - 3 yrs
  • 1.8 Lac/Yr
  • Chandigarh Road Ludhiana
Data Entry Operator Customer Management Documentation Skills Multi-tasking Customer Service
We are looking for a dedicated Help Desk Coordinator to join our team in Chandigarh Road. The ideal candidate will play a key role in ensuring smooth communication and support between our technical team and users.**Key Responsibilities:**- **Manage Help Desk Operations:** You will oversee daily help desk tasks, ensuring that all user inquiries and issues are recorded and addressed promptly.- **Provide Technical Support:** Assist users with troubleshooting basic technical problems, helping them resolve issues efficiently and effectively.- **Coordinate User Requests:** You will be responsible for prioritizing and coordinating user requests, ensuring that urgent issues are addressed in a timely manner.- **Maintain Documentation:** Keep accurate records of user interactions, problems, and solutions to improve future support processes.- **Collaborate with Team Members:** Work closely with IT staff and other departments to escalate issues that require advanced technical expertise.**Required Skills and Expectations:**Candidates should have 1 to 3 years of experience in a help desk or customer support role. A completed 12th-grade education is essential. You should possess strong communication skills, both verbal and written, to assist users effectively. Attention to detail is crucial, as is the ability to manage multiple tasks at once. Problem-solving skills and a positive attitude toward assisting others are vital. We seek a female candidate who is ready to work from our office and contribute to a collaborative environment.
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Hiring For Back Office Coordinator (Female Candidates Required)

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  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Ludhiana
Microsoft Office Retail Sales Corporate Sales Customer Care Direct Sales Coordination Skills Payment Followup Order Processing Channel Sales Customer Support Sales Administration Field Service Desktop Support Service Desk
Key Responsibilities:Coordinate with sales team, clients, and internal departmentsPrepare and share quotations, proposals, and sales documentsFollow up with customers on inquiries, offers, and ordersMaintain sales records, MIS reports, and customer databasesTrack orders from confirmation to dispatch and deliveryCoordinate with accounts for invoicing, payments, and collectionsSupport sales team in achieving monthly and quarterly targetsHandle customer communication via email, phone, and WhatsAppMaintain CRM / Excel sheets and update lead status regularly Skills & Competencies:Good communication & coordination skillsStrong follow-up and organizational abilityProficiency in MS Excel, Word, Email & CRM systemsAbility to multitask and work under pressureCustomer-focused and detail-oriented Preferred Industry Experience:ManufacturingSolar / Power / ElectricalsFMCG / TradingReal Estate / ProjectsB2B Sales environment Working Details:Working Days: 6 days a weekShift: Day shiftReporting to: Sales Manager / Business Head
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Handling Calls

Co Commerc

Service Desk Coordination Skills Customer Support Problem Solving Basic Computer Skills Good Communication
Our office work will be in Bhopal, I have to work in MP
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Sales Coordinator (Female)

National Soap Mills

  • 1 - 6 yrs
  • Ludhiana
Microsoft Office Retail Sales Desktop Support Service Desk Corporate Sales
Job Description: Sales CoordinatorPosition: Sales CoordinatorGender: FemaleSkills Required: Proficient in VLOOKUP and ExcelOverview:We are seeking a highly organized and detail-oriented Sales Coordinator to join our dynamic sales team. The ideal candidate will be a female professional with strong Excel skills, particularly in VLOOKUP, and the ability to support the sales team in achieving their goals.Key Responsibilities:Sales Support: Assist the sales team with daily operations, including preparing sales reports, maintaining customer databases, and tracking sales performance.Data Management: Utilize Excel, including VLOOKUP, to manage and analyse sales data, ensuring accuracy and completeness.Customer Relations: Coordinate with customers to handle inquiries, provide product information, and resolve any issues in a timely manner.Documentation: Prepare and manage sales documentation, including contracts, invoices, and shipping documents.Order Processing: Oversee the order processing system, ensuring orders are entered accurately and processed efficiently.Communication: Maintain clear and effective communication with internal teams, such as marketing, logistics, and finance, to ensure smooth operations.Reporting: Generate regular sales reports and dashboards to track sales performance and provide insights to the sales team and management.Administrative Tasks: Perform various administrative duties as required, including scheduling training & meetings, organizing files, and handling correspondence.
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Sales Coordinator (1-5 Years) - Female Only

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  • 1 - 5 yrs
  • 2.0 Lac/Yr
  • Ludhiana
Microsoft Excel Outbound Calling Presentation Skills Negotiation Skills Convincing Power Microsoft Office Retail Sales Desktop Support Corporate Sales Channel Sales Customer Care Service Desk Customer Support
Job Responsibilities:Make outbound calls to potential customers for Solar rooftop systems, inverters, batteries & gensetsHandle inbound inquiries from leads generated via ads, website, walk-ins, or referralsExplain product details, pricing, subsidies (if applicable), AMC & warrantyQualify leads and schedule site visits / sales engineer appointmentsFollow up with prospects and maintain lead statusUpdate daily call reports and CRM/Excel sheetsCoordinate with sales & technical team for closures Key Skills Required:Good communication skills (Hindi / English / Punjabi preferred)Basic knowledge or interest in Solar / Power / Electrical productsConvincing & negotiation skillsAbility to handle objections and close leadsComfortable with calling targets Preferred Candidate:Experience in Solar, Electricals, Power backup, Gensets, Inverters, Real Estate, Insurance or B2B/B2C salesLocal market knowledge is an advantage Working Details:Working Days: 6 daysShift: Day shiftIncentives: Attractive performance-based incentives
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