Voice Support Job Vacancies in Ludhiana

As a Customer Support Specialist, you will be responsible for assisting customers with product inquiries, order processing, and issue resolution. You will communicate with customers via phone, email, and chat to ensure a positive experience. Additionally, you will track customer interactions and provide feedback to improve services.Key responsibilities include:1. Responding to customer inquiries: You will address customer questions and concerns promptly and professionally.2. Processing orders: You will assist customers with placing orders and ensuring accurate delivery.3. Issue resolution: You will troubleshoot problems and provide solutions to customer issues effectively.4. Communication: You will communicate product information and updates to customers clearly and accurately.5. Feedback: You will collect feedback from customers to identify areas for improvement in products and services.The ideal candidate for this role should have a graduate degree, strong communication skills, and the ability to multitask effectively. Experience in customer service is preferred but not required. You should be a team player with a positive attitude and a willingness to learn and grow in a fast-paced environment.

Position: Customer Service Associate (Male & Female)Experience: Freshers can applyOpenings: 100 PositionsSalary: 1.80 LPA (in-hand)Preferred: Local candidateQualification Required:Diploma / Degree / Certification in ComputersKey Requirements:Good communication and convincing skills in EnglishBasic knowledge of E-mail and MS-ExcelJob Responsibilities:Contact potential or existing customers to inform them about products or services using scriptsAnswer customer questions regarding products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when requiredEnter and update customer information in the databaseTake and process orders accuratelyHandle customer grievances to maintain the companys reputationKeep records of calls, sales, and other useful information

Dear Candidate, Greeting of the day! We are hiring for the jobs for the portion of Customer care Executive for work as a Air Ticketing/ Ground Staff/ Cabin Crew Key responsibilities Welcome passengers on board and directing them to their seats. Providing information and safety procedures to the passengers checking all seat belts and galleys are secure prior to take off. Making announcements on behalf of the pilot and answering questions during the flight serving meals and refreshments, selling duty-free goods and advising passengers of any allowance restrictions in force at their destination, Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations. Providing first aid facility ticketing and maintenance technical help SKILLS *Strong verbal communication skills *Excellent Personality Interested Candidates can send their resume to the given email id.

Position: Customer Service Associate (Only Female)Experience: Freshers can applyOpenings: 05 PositionsSalary: 1.80 LPA (in-hand)Preferred: Local candidateQualification Required: Diploma / Degree / Certification in ComputersKey Requirements: Good communication and convincing skills in Bengali. Basic knowledge of E-mail and MS-ExcelJob Responsibilities: Contact potential or existing customers to inform them about products or services using scripts Answer customer questions regarding products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when required Enter and update customer information in the database Take and process orders accurately Handle customer grievances to maintain the companys reputation Keep records of calls, sales, and other useful information Conduct research to support ongoing lead generation efforts.