IT Helpdesk Job Vacancies in Pune

Key ResponsibilitiesInstall, configure, and maintain desktops, laptops, printers, and peripherals.Provide support for Windows / macOS / Linux operating systems and applications.Troubleshoot network connectivity issues (LAN, WAN, Wi-Fi, VPN).Handle user queries related to software, email, antivirus, and office applications.Manage Active Directory (user accounts, password resets, access permissions).Perform system upgrades, patch updates, and security configurations.

Key Responsibility Hardware Desktop, Laptop Part Replacement & troubleshooting. Experience with Windows Installation & troubleshooting. knowledge of office peripherals, like printers, and scanners. Identification of problems and providing technical solutions. Should be up to date with the upgrades and maintain the systems updated. Crimping, Punching & LAN Testing Anti-Virus, setting-up Meeting Application & Ticketing Tool. Basic Knowledge in networking, ADSL routing, and switching. Troubleshoot network and wireless connectivity of end users. Monitoring of CCTV IP Camera and ISP Links.

Required Non IT and Non Engineering Graduate , Graduation completed in 2019 1nd after 2019 will be only applicable for this job.Designing, monitoring, analyzing, and troubleshooting IT systems.Interpreting briefs and developing IT systems that meet all specifications and cost requirements.Assisting with training and onboarding processes.Writing job descriptions for new positions, and assisting with interview and recruitment processes.Ensuring staff comply with company, as well as health and safety regulations at all times.Maintaining, managing, and updating software.Supervising digital security and ensuring all anti-viruses and firewalls are regularly updated.Supervising the development and maintenance of websites and ensuring the protection of users' data.Analyzing existing operations, protocols, and processes, and making plans for improvement.Conducting research, attending workshops, and networking with other professionals in the industry.

IT Support Engineer Responsibilities:Installing and configuring client computer systems.Responding to client IT support requests.Meeting with clients to diagnose software, networking, or hardware issues.Providing technical support on-site or via remote-access systems.Offering solutions that meet the needs of the client.Repairing hardware malfunctions, software issues, and networking problems.Maintaining good client relations.Tracking and managing work records.Compiling job reports.IT Support Engineer Requirements:Bachelors degree in information technology or computer science.Proven work experience as a technical support engineer.Knowledge of web services, API, and IP-based protocols.Experience with scripting languages such as Perl or Shell.Knowledge of computer hardware and networking systems.Good time management skills.Good interpersonal skills.Ability to troubleshoot complex hardware and software issues.Excellent written and verbal communication skills.Ability to think critically.

Immediate Hiring for IT Support executive (Desktop support) Experience: 1 to 4 yearsQualification:-Bachelors degree in computer science or information technology or Diploma Job Description:This is in addition to the usual tasks an IT department of a hospital performs such as providing network infrastructure, IT security, server maintenance, software deployments and so on. IT departments in hospitals are also responsible for desktop support and running the help desk

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Level 2 support with good knowledge over Hardware/Software/Network/Outlook/Citrix

Troubleshooting desktop / laptop OS issues.Support for standard software issuesIsolate system issues; diagnose standard software issues and report hardware issues to respective Vendors.Installation / re-installation / configuration of systems, printers, scanners.Configure desktop and laptop as per the desktop/laptop standardization policies of IDFC FIRST Bank.Installation / re-installation / configuration of in-scope client software / applicationsInstallation / configuration of e-mail clientsTroubleshooting e-mail client related issuesTroubleshooting printer / scanner related issuesTroubleshooting issues related to white listed applications as per IDFC FIRST Bank policy.Support for local area network issues (LAN), DHCP clientInstall antivirus software and check virus definition auto updatesProvide first level support for video conference devices, IP phonesInstall approved patches onto desktops / laptops.Configure Print Queues for Servers / Users / GroupsTroubleshoot print queue related issuesConfigure appropriate rights and permissions for accessing printersRemove virus from respective desktop / laptop with the antivirus software.Provide support to VIP users on priority basisProvide support to VIP users at residences max 3 times in a month by VIP support engineer and any callswhich are beyond 3 will be charged on mutually discussed ratesThe VIP support engineer will be direct engineers of Wipro.Each user, user group, device, and device group can have configuration profiles to provide a base level ofsettings.General configuration settingsEnforce organization policiesSpecify password policies, networks devices ConfigurationPreventing the use of cameras on iOS devices and disabling specific system preferences in macOS.Managing the devices remotely, you can install updated policies without user action or notification.Wireless configuration of Apple devicesMobile device management (MDM) services

Hi,Job Description for centralized IT service desk agentRoles and Responsibilities:Understand organizations current and ongoing process.Patiently listen to callers queries / issues and understand it technically / process wise.Provide L1 voice, email, and chat support for L1 IT Issues and queries.Quickly diagnose and troubleshoot basic technical (L1) issues, refer internal KB articles to provide accurate solutions.Ability to quickly understand the root of reported IT issues.Provide resolutions within agreed time limits (Defined SLAs).Properly and timely escalate unresolved issues to appropriate internal teams.Ensure all issues are properly logged.

Responsibilities for Technical Support Engineer Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems Actively update, maintain and monitor all aspects of computer networks Install and configure computer systems and applications within the companyWork- remote full timeLocations- PAN INDIA

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician