Array ( [0] => customer-support-executive [1] => pune ) Customer Support Executive Graduate Fresher Jobs in Pune
53

Customer Support Executive Graduate Fresher Jobs in Pune

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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Kharadi Pune
Information Technology Network Security Technical Customer Support
We are seeking a Technical Support Executive to join our team in Kharadi. This is a full-time role suitable for candidates with 0 to 1 year of experience. As a Technical Support Executive, you will play a crucial role in assisting customers with their technical queries and issues.**Key Responsibilities:**- **Customer Support:** Assist customers in troubleshooting and resolving technical issues related to our products or services. This involves communicating effectively to understand their concerns.- **Problem Diagnosis:** Identify and diagnose technical problems by analyzing customer complaints and using problem-solving techniques, ensuring that customers receive timely solutions.- **Technical Documentation:** Document all customer interactions and technical issues in a clear and detailed manner. This will help improve processes and provide a reference for future support.- **Collaboration:** Work closely with other team members, including developers and engineers, to escalate complex issues and ensure a smooth resolution for customers.- **Training:** Participate in training sessions to develop your technical knowledge and stay updated on product features, improving your ability to assist customers effectively.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to interact with customers clearly and professionally. A basic understanding of technical concepts and products is essential, along with a willingness to learn and improve your skills. Attention to detail and problem-solving abilities are crucial for diagnosing issues effectively. A positive attitude and the ability to work collaboratively in a team environment are also important.
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  • 0 - 2 yrs
  • Pune
Sales Ability Requirement Planning Sales Lead Generation Follow-up Real Estate Marketing Close Deals Sales Target Customer Support
MansiHomes Real Estate Consultancy is looking for a dynamic and motivated Real Estate Sales Executive to join our growing team. The ideal candidate should have strong communication skills, a passion for sales, and the ability to build relationships with clients while helping them find the right property.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Pune
Customer Service BPO Proficiency in English
We Are Hiring Customer Support (International Voice Process)We are looking for enthusiastic and customer-focused professionals to join our team. If you have strong communication skills and a passion for helping customers, we would love to connect with you.Position: Customer Support International Voice ProcessExperience: 04 YearsQualification: Any Full-Time GraduateWork Mode: Work from Office (Mandatory)Shifts: 247 Rotational Shifts with Weekly OffPrimary Location: BengaluruWalk-in Interviews Available At: Bengaluru, Pune, Hyderabad, and KolkataFreshers are most welcomeKey Responsibilities: Handle customer queries and resolve client issues via calls, chat, and email. Analyze customer concerns and provide effective resolutions. Demonstrate strong problem-solving skills and ownership of customer issues. Ensure a positive customer experience and respect customers time. Manage time effectively and adhere to process guidelines.Requirements: Excellent communication skills in English. Strong analytical and problem-solving abilities. Open to working in a 247 shift environment. Candidate must be fully vaccinated (as per company policy). Interested candidates can apply or share their resumes:Email: barkha.kwalityjobs@gmail.comWhatsApp: +91 9512846484
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Urgent Hiring For Freshers Marketing Support Executive - Swargate Pune

Pacific Placements and Business Consultancy Pvt. Ltd.

  • Fresher
  • Swargate Pune
Analytics Tools Budget Management Copywriting Skills CRM Software Customer Engagement Event Coordination Project Management SEO Knowledge
A Marketing Support Executive supports the marketing department by executing campaigns, creating content, managing social media, and analyzing performance to increase brand awareness and drive sales. Key duties include organizing promotional events, updating CRM databases, coordinating marketing materials, and conducting market research to support team goals. Key ResponsibilitiesCampaign Execution: Assist in planning, implementing, and monitoring marketing campaigns across digital (email, SEO, social media) and traditional channels.Content Creation & Management: Produce engaging, accurate content for websites, brochures, and social media platforms.Administrative Support: Maintain and update customer databases, CRM systems, and assist in budget tracking.Event Coordination: Organize and support promotional events, exhibitions, webinars, and product launches.Reporting & Analysis: Monitor marketing activity, analyze performance metrics (ROI, KPIs), and prepare reports.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Pune
Domestic BPO Customer Handling Good Communication Skills
Handle incoming customer queries through calls, emails, and chat.Provide accurate information about products, services, and policies.Resolve customer complaints professionally and efficiently.Maintain records of customer interactions and follow-ups.Escalate complex issues to the senior team when necessary.Ensure customer satisfaction by giving timely solutions.Work with the team to improve customerexperience
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Pune
Customer Relationship Customer Service Customer Handling BPO Voice Telephone Handling Domestic BPO Good Communication Skills Customer Care Cold Calling Customer Support
Good Communication SkillsInsurance Knowledge should be able to grab it Freshers are welcome;
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  • 0 - 3 yrs
  • 5.5 Lac/Yr
  • Pune
Chat Support Chat Process International BPO Executive Customer Support Adaptability & Flexibility Verbal & Written
!! Hiring for Webchat Process !!Qualification : Graduate Need 1 Year of experience International Chat ProcessSalary : Up to 5.5 LPA (41K in-hand)Shift : UK Shift (Rotational shift Rotational off)Location : Pune, HadapsarNote* No Gap of more than 6 months in the last 2 Years*
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Non Voice Process Chat Process Customer Care Customer Support BPO
A chat support job involves responding to customer inquiries via chat, resolving issues, and providing product information. Key responsibilities include greeting customers, assessing their queries, providing solutions, and documenting interactions. The role requires excellent communication skills, problem-solving abilities, and patience to handle frustrated customers. Chat support agents utilize specific software and platforms to manage chats and access customer information, aiming to meet performance metrics like response time and customer satisfaction.
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Jobs by Popular Location

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Baner Pashan Link Road Pune
Customer Support Customer Handling Customer Service Call Center Customer Communication Customer Relationship Customer Care Inbound Calls
-Inform customers about product & services -Handle inbound & outbound calls -Understand customer's need & solve queries
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  • 0 - 3 yrs
  • Wakdewadi Pune
Good Communication English Language Outbound Calling Customer Support Cold Calling
Hiring for 10 Call Center Executive Jobs in Wakdewadi, Pune, for Freshers,Required Educational Qualification is : Higher Secondary, B.Com with Good knowledge in Good Communication,English Language,Outbound Calling,Customer Support,Cold Calling etc.
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Customer Care Executive

Credence Resource Management

  • 0 - 3 yrs
  • 4.3 Lac/Yr
  • Kharadi Pune
Outbound Calling Customer Service International BPO Customer Handling Customer Support
Job Roles:1. Communicate with customers to collect on overdue and unpaid bills2. Utilize effective verbal communication & customer service skills while communicating with customers to resolve account delinquency3. Able to manage difficult customer issues Candidate Requirements:1. Good written & oral communication2. US Shifts 3. Sunday fixed off & Alternate Saturday working
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  • 0 - 6 yrs
  • 4.8 Lac/Yr
  • Kharadi Pune
Microsoft Excel Sales Customer Support Executive Excellent Communication
Job Title*: Sales / Insurance / Customer Support - Voice Process *Location*: Pune, Maharashtra *Company*: Transcom India *About the Role*: Transcom India is hiring enthusiastic individuals for our *Sales, **Insurance, and **Customer Support* teams for a *Voice Process* role. We are open to both *freshers* and *experienced professionals* with excellent communication skills who are passionate about customer service.*What We Offer*: - *Salary*: - Freshers: Up to 28,000 CTC - Experienced: Up to 40,000 CTC - *Location*: Pune, Maharashtra - *Qualifications*: Graduation is mandatory*Why Transcom India?* Join a dynamic team in a growing company! You'll be working in a supportive and professional environment that encourages learning and development.*How to Apply*: Transcom India is hosting a *Virtual Recruitment Office today from 10 AM to 7 PM*. This is your chance to connect with our team, learn more about the role, and potentially schedule an interview.*Join the Virtual Recruitment Office*: Click the link to join: [Zoom Link](https://us06web.zoom.us/j/92204546851?pwd=SzR0QzBTTVplam56cTJZUHRORldFQT09)*Company Address*: Office No: 215, 2nd Floor, The Co-works, Rushub Biizz Bay, Beside Kothari Hyundai, Kharadi, Pune, Maharashtra 411014*Learn more about us*: Visit our website: www.transcom.com
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Customer Support Executive (0-1 Years)

DBS Mintek Private Limited

  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Baner Pune
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support
i need basic computer knowledge , and age 18 completed , and 12 th pass education .
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Hiring For Customer Care Executive

Credence Resource Management

  • 0 - 6 yrs
  • Kharadi Pune
Customer Care International Call Center English Language Customer Service Voice Support
Job Roles & Responsibilities As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignmentsCandidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday WorkingHighlights Best in Market Salaries from 2.52 lakhs plus 7 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance
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Call Center Executive

Scinext Group Skills & Technology Private Limited

Customer Support Domestic BPO Voice Process Call Center Executive Call Center Operations Back Office Executive Back Office Incharge Back Office Coordinator KPO Executive KPO BPO Executive BPO Operations Manager
Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.
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  • 0 - 4 yrs
  • 1.3 Lac/Yr
  • Baner Pune
Customer Care Voice Process International BPO Customer Communication Call Center
A Customer Support Executive assists customers with product inquiries, issues, and complaints via phone, email, or chat. They provide information about products/services, troubleshoot problems, and ensure customer satisfaction. Responsibilities include resolving concerns promptly, maintaining records, and escalating complex issues. Good communication, patience, and problem-solving skills are essential for this role.
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Outbound Calling Customer Care Customer Care Executive Inbound Customer Service Outbound Voice Process Customer Support Voice Process Customer Support
We are looking for enthusiastic and driven individuals to the roll of customer service associate.Key Responsibility :-Provide top-notch customer service to clients via calls.Understand customer needs and promote products or service effectively.Handle customer inquiries, resolve issue, and provide product information.Managing and resolving customer complaints promptly and effectively, ensuring customer satisfactionRequirements :Graduate Freshers OR 12th Pass+6 month BPO experience candidates can apply.Strong communication and interpersonal skills.Excellent problem solving abilites.Proficiency is using customer service software and CRM systems.Ability to work in a fast - paced and target- driven environment.Flexibility to work in rotating shifts and off.Freshers EligibleBenefits :Competitive salary with performance based incentives.Both side cab facility + meals5 Days workingSupportive and collaborative work environment.Location - Gurgaon - Salary - 24K To 29K In Hand + PLI- Work from office- Excellent coms- 5 days working with 24/7 rotational shifts
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Telecaller Chat Process Email Support Executive Customer Care Executive
Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off
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Telecaller Customer Care Executive Customer Support Executive BPO Executive Relationship Executive Business Development Executive Work From Home
Job descriptionWhat youll doRole & responsibilitiesLanguage must know - , Hindi English Explain the product and service to the customerHandle customer queries and explain about the product and offer informationManage and resolve customer complaintsEnter new customer information into the system and update existing customer informationIdentify and escalate priority issuesFollow communication procedures, guidelines and document all call information according to standard operating procedures
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Customer Relationship Customer Care Customer Support CSE Customer Management
Aviation Company is HIRING for Customer Care from LGBT+ Community (LGBT+ means Lesbian, Gay, Bisexual, Queer, Intersex, Pansexual, Asexual.)Job purpose: To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.Key responsibilities and accountabilities: Assist customers through all procedures related to arrivals & departures in the following activities.Reservations & ticketing:- Making reservations across the counter- Selling of tickets.- Remitting cash to the concerned department.- Answering customer queries over the telephone. Departures:- Attend the pre flight and post flight briefings.- Setting up of check in counters.- Screening of checked in baggage.- Maintain high quality of Check in procedures.- To assist customers with special requests.Arrivals:- To assist customers with special requests.- To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same- Co-ordination with the baggage vendor for the damaged bags.- Follow up with the en-route stations regarding lost baggage.Post flight departure- Filing of all necessary flight papers- Any other responsibility assigned by the management from time to time
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Opening For Customer Support Executive

Pacific Placements and Business Consultancy Pvt. Ltd.

Coordination Skills Customer Support Executive Walk in
Key Responsibilities: Customer Support ExecutiveCustomer Interaction:Respond promptly to customer inquiries through various channels (phone, email, chat, etc.).Provide accurate and comprehensive information about products, services, and policies.Address and resolve customer complaints, issues, and concerns in a professional and timely manner.Problem Resolution:Investigate and analyze customer problems and find appropriate solutions.Collaborate with other departments to resolve complex issues and escalate when necessary.Ensure follow-up to guarantee resolution and customer satisfaction.Product Knowledge:Stay informed about the company's products, services, and policies.Continuously update knowledge to effectively assist customers and provide accurate information.Documentation and Reporting:Document customer interactions, issues, and resolutions in the customer support system.Provide regular reports on common customer issues and feedback to improve products or services.Customer Education:Educate customers on how to use products or services effectively.Create and update user guides, FAQs, and other support materials.Quality Assurance:Conduct quality assurance checks on customer interactions to maintain service standards.Identify areas for improvement and provide feedback to the team.Cross-Functional Collaboration:Collaborate with other departments, such as sales, marketing, and product development, to address customer needs and concerns.Share customer feedback to contribute to product and service improvements.Continuous Improvement:Proactively identify opportunities to improve customer support processes.Participate in training sessions and workshops to enhance skills and knowledge.Qualifications and Skills:Bachelor's degree in business, communication, or a related field.Proven experience in customer support or a related role.Excellent communication and interpersonal skills.Strong problem-solving and decision-making abilities.
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  • Fresher
  • 3.0 Lac/Yr
  • Pune
Live Chat Support Operation Customer Service Call Center Chat Support BPO Non Voice
Looking for candidates with good communication skills for international chat and voice process
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