A chat support job involves responding to customer inquiries via chat, resolving issues, and providing product information. Key responsibilities include greeting customers, assessing their queries, providing solutions, and documenting interactions. The role requires excellent communication skills, problem-solving abilities, and patience to handle frustrated customers. Chat support agents utilize specific software and platforms to manage chats and access customer information, aiming to meet performance metrics like response time and customer satisfaction.
Experience
Fresher
No. of Openings
200
Education
Graduate (B.A, B.C.A, B.B.A, B.Com, B.Sc)
Role
Chat Support Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
shindenilesh052002@gmail.com