Customer Support Executive Fresher Jobs in Thane

We are looking for a dedicated Customer Care Executive to join our team. This role is perfect for freshers seeking to start their career and is based in Vasai, with the flexibility of working from home. Key Responsibilities:- **Respond to Customer Inquiries**: Answer questions and provide information about products or services in a friendly manner, ensuring customers feel valued and understood.- **Resolve Issues**: Assist customers in troubleshooting and resolving any problems they may encounter, ensuring a quick and effective solution.- **Maintain Customer Records**: Accurately record customer interactions and update their records in the system, supporting smooth communication and follow-up.- **Follow Up with Customers**: Reach out to customers after their inquiries to ensure satisfaction and gather feedback, which is essential for improving service quality.- **Collaborate with Team**: Work closely with other team members to share insights and improve processes, contributing to a positive team environment.Required Skills and Expectations:- **Excellent Communication Skills**: Strong verbal and written skills are essential for clearly interacting with customers.- **Customer-Oriented Mindset**: A genuine desire to help others and provide outstanding service is crucial in this role.- **Problem-Solving Skills**: Ability to think quickly and resolve issues efficiently to enhance customer satisfaction.- **Basic Computer Knowledge**: Familiarity with using computers and various software applications for customer communication and record-keeping.- **Adaptability**: Willingness to learn and adapt to changing situations and customer needs. This position is a great opportunity for individuals eager to grow in a customer service career.

DFC Process-- Average Hindi speaking- Need HSC Freshers- Shift timing - 9:30-6:30Tata Motors Ib Purely customer service processNeed only Linguistic candidates Malayam /Tamil /Kannada/Bengali /Gujrati /Bengali/Assamese/Odiya-HSC fresher can apply with Good English Kotak SecuritiesAverage ComsNeed HSC Fresher Shifts timings - 9.30 - 6.30Kotak CollectionDRA certificate mandateHSC fresher or exp both can apply

Company Name: Sarom Fab Pvt LtdJob Description: CRM ExecutiveJob Title: CRM ExecutiveLocation: Wagle Estate, Thane WestWork Timings: 10:00 AM - 7:00 PM ISTWorking Days: Monday to Saturday (Weekly Off: Sunday)Job Description:We are looking for a dynamic and motivated CRM Executive to join our team. This is an entry-level role ideal for candidates with 2-4 years of experience. The CRM Executive will play a vital role in supporting and enhancing our customer relationship management initiatives. You will work closely with the marketing, sales, and customer service teams to drive engagement, improve customer retention, and ensure high levels of client satisfaction.Key Responsibilities:- Build and maintain strong relationships with existing and new clients to drive customer satisfaction and sales growth.- Manage customer relationships and oversee daily customer service operations to deliver high-quality support.- Handle customer feedback and complaints efficiently, coordinating with relevant departments for timely resolution.- Ensure all service issues are addressed within the defined Turnaround Time (TAT) while maintaining service quality.- Support day-to-day operational activities related to CRM to enhance functional efficiency.- Coordinate with internal departments such as Sales, Production, and Accounts to address client queries and share timely updates.- Assist with post-sales activities and follow-ups to ensure smooth onboarding and client satisfaction.Preferred Candidate Profile:- Bachelor's degree (required).- 2-4 years of experience in using CRM software.- Strong verbal and written communication skills.- Excellent interpersonal and coordination skills.- Proficiency in additional languages is an added advantage.

- Responding to customer inquiries: The Customer Support Executive will be responsible for addressing customer inquiries and resolving any issues or concerns they may have in a timely and efficient manner.- Providing product information: The candidate will need to have a good understanding of the company's products and services in order to effectively answer questions and provide accurate information to customers.- Handling customer complaints: The Customer Support Executive will need to have strong problem-solving skills to address and resolve customer complaints effectively, ensuring customer satisfaction.- Making outbound calls: The role may involve making outbound calls to follow up on customer inquiries, provide updates on orders, or gather feedback from customers.- Maintaining customer records: The candidate will be responsible for documenting customer interactions, ensuring accurate and up-to-date records are kept for future reference.Required Skills and Expectations:- Excellent communication skills: The candidate must have strong verbal and written communication skills to effectively communicate with customers over the phone and via email.- Customer-centric approach: The candidate should be focused on providing excellent customer service and ensuring customer satisfaction at all times.- Ability to work in a fast-paced environment: The candidate should be able to work efficiently and effectively in a busy customer support role, handling multiple inquiries and tasks simultaneously.- Good problem-solving skills: The candidate should be able to think quickly on their feet and come up with solutions to customer issues or complaints. - Basic computer skills: The candidate should have basic computer skills to navigate customer databases, email systems, and other software tools used in the role.

We are BROWNROOF, a highly trusted recruitment agency, and we're hiring on behalf of our prestigious international healthcare BPO client in Thane. This is your opportunity to join a leading organisation with excellent earning potential and opportunities for career growth.Position: Associate - International Voice Process/CollectionsLocation: Thane (Candidates from Mumbai only, except Western Line)Salary: Upto 42,000 per monthEmployment Type: Full-Time, PermanentKey Highlights: Work with a Leading International Healthcare BPO 5-Day Work Week with Rotational Offs Permanent Employment Clear Growth Path & Career Development Professional Work Environment with Global ExposureJob Responsibilities1. Handle inbound calls from international customers with empathy and professionalism.2. Listen actively to customer concerns and provide accurate information about healthcare services.3. Resolve queries efficiently using CRM software and internal knowledge bases.4. Document all interactions and maintain detailed records in company systems.5. Collaborate with team members and supervisors to ensure seamless service delivery.6. Meet individual and team performance targets while maintaining quality standards.7. Adapt to a fast-paced environment and manage multiple tasks simultaneously.RequirementsWhat We're Looking For:Excellent English Communication Skills (Verbal & Written)Strong Problem-Solving & Analytical AbilitiesHigh Empathy & Active Listening SkillsComputer Literacy & CRM KnowledgeComfortable Working in Night ShiftsFlexibility with Rotational Week OffsMinimum 1 Year in Customer Service/ any International Voice ProcessHealthcare BPO Experience is a BIG ADVANTAGEMinimum HSC Passed (Graduates Preferred)BenefitsPerks and Benefits:UNLIMITED INCENTIVESCompetitive salary package up to 35,000 per month (or even higher for exceptional candidates)Permanent employment with growth opportunities.Exposure to international healthcare processes.Skill development in CRM tools and customer service excellence.Collaborative team environment with supportive management.Clear career progression path within the organisation.

Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894

Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented Approach

Job Title: Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Sales Executive Raymond Real Estate Lead GenerationCustomer Service Executive Aglius Diagnostic ProcessSales Executive Plix Outbound (Medical Product Sales)Job Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.

Customer Service Executive Aglius Diagnostic Process

Job Title: Sales & Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Sales Executive Raymond Real Estate Lead GenerationCustomer Service Executive Aglius Diagnostic ProcessSales Executive Plix Outbound (Medical Product Sales)Job Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.

Job Title: Sales & Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location:Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Sales Executive Raymond Real Estate Lead GenerationCustomer Service Executive Aglius Diagnostic ProcessSales Executive Plix Outbound (Medical Product Sales)Job Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented Approach

Hi,We have opening for the position of Customer Support Executive.Below is the JD and company's profile.Company's Name : SantosaTech PVT. LTD. which is associated with Datagain INC. Website- www.datagainservices.comDesignation- Customer Support ExecutiveExperience- minimum 6 months required in relevant field.Salary- Decent hike on your last drawnShift Timing- 8.30pm-5.30am (Fixed Night Shift)Working Days- Monday to FridayMode- Hybrid 3 days work from home, 2 days work from officeProcess- Finance Related Blended Process (80% email process, 20% calling process)Please Note : Arrange your laptop/computer windows 10/11 version with wifi 50 mbps.

we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli

Permanent Work From Home Opportunity Only for Females.Video call (8-hour login 1 hour) break per day. 2-day training (6-day working, 1 day off rotational Rotational Shift ) requirements without a noise background environment. Everyday payment is made after the shift withdrawal of money to your bank account.Android phone 5g and Only mobile phone required any girl between 18 to 30 years age can join

we are hiring for customer care executive Fresher and Experience Both salary will start from 15k to 20k

Fresher or Experience candidate both can apply.Good communication skills in Hindi English(Average)Salary 12,000 To 25,000 in-handSalary depends upon the final interview or process selection.Required Candidate profileMin qualification- HSCJob Location: Vashi,Airoli,Ghansoli,Thane,Malad,Chandivali,Andheri,MaladFeel free to connect us onHARSHAL: 9324166189 & Email: jobproviderconsultancy@gmail.comPerks and benefitsIncentives and growth opportunities.Industry typeBPO / Call Centre / KPODepartmentCustomer Service & Sale's executiveEmployment typeFull Time, PermanentEducationGraduation Not Required

Good communication skills Leadership qualities Basic English

Hi,We have opening for the position of Customer Support Executive.Below is the JD and company's profile.Company's Name : SantosaTech PVT. LTD. which is associated with Datagain INC.Website- www.datagainservices.comDesignation- Customer Support ExecutiveExperience- minimum 6 months required in relevant field.Salary- Decent hike on your last drawnShift Timing- 8.30pm-5.30am (Fixed Night Shift)Working Days- Monday to FridayMode- Hybrid 3 days work from home, 2 days work from officeProcess- Finance Related Blended Process (80% email process, 20% calling process)Please Note : Arrange your laptop/computer windows 10/11 version with wifi 50 mbps

We are looking for a dedicated Customer Care Executive to join our team in Thane. This is a full-time position suitable for freshers who have completed their 12th grade. The role involves assisting customers with their inquiries and providing excellent service from the comfort of your home.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, addressing their questions and concerns in a friendly and professional manner. - **Provide Product Information:** Educate customers about our products and services, ensuring they have the necessary information to make informed decisions. - **Resolve Customer Issues:** Quickly identify and resolve any issues customers may have, ensuring their concerns are addressed satisfactorily. - **Maintain Customer Records:** Accurately document customer interactions and issues in our database for tracking and future reference. - **Follow Up with Customers:** Reach out to customers after resolving their issues to ensure their satisfaction and build a positive relationship. **Required Skills and Expectations:**- Strong communication skills, both verbal and written, to effectively interact with customers. - A good understanding of customer service principles and the ability to empathize with customers' needs. - Basic computer skills, including familiarity with using email and chat systems. - Ability to handle stressful situations calmly and maintain a positive attitude. - Willingness to learn and adapt to new processes and tools as needed for the job.

Job Title: Customer Service Executive Upstox IB (Inbound Process)Location: Thane Highstreet, MaharashtraJob Type: Full-Time (On-site)Shift Timing: 8:00 AM 5:00 PM (Day Shift)Job Overview:We are seeking enthusiastic and customer-focused individuals to join our Inbound Customer Service team at Upstox IB. This role is purely customer service-oriented, with no sales or targets involved. Ideal candidates will possess strong English communication skills and a passion for assisting customers.Key Responsibilities:Handle inbound customer inquiries professionally and efficiently.Provide accurate information regarding products and services.Resolve customer issues and complaints with empathy and professionalism.Maintain detailed records of customer interactions.Collaborate with team members to ensure high-quality customer service.Qualifications:Minimum educational qualification: HSC (12th pass).Freshers are welcome to apply; prior customer service experience is a plus.Excellent verbal and written communication skills in English.Strong problem-solving abilities and attention to detail.Ability to work independently and as part of a team.Compensation:CTC: 18,836 per monthIn-hand Salary: 16,258 per monthInterview Process:Single operational round of interview.Why Join Us:Stable day shift with no rotational hours.No sales pressure or targets.Opportunity to work with a leading financial services company.Supportive work environment with growth opportunities.