Customer Support Executive 12th Pass Jobs in Pune

Position: Customer Support Executive Employment Type: Full-time & part time Working Days: 5 Days a week

We are looking for a Chat Support Executive who will be responsible for assisting customers through online chat. This role requires effective communication and problem-solving skills to meet customer needs.Key Responsibilities:- Respond to Customer Queries: Quickly address questions and concerns raised by customers via chat, ensuring a timely response to enhance customer satisfaction.- Provide Product Information: Deliver accurate information about products, services, and company policies, helping customers make informed decisions.- Resolve Issues: Identify and troubleshoot customer problems, working diligently to find effective solutions and escalate issues when necessary.- Maintain Chat Records: Keep detailed records of chat interactions for future reference and to improve service quality.- Collaborate with Team: Work closely with other team members to share insights and improve the overall customer experience.Required Skills and Expectations:- Strong communication skills: Ability to convey information clearly and effectively in written form is crucial for this role.- Customer-centric attitude: A genuine desire to help customers and resolve their issues promptly is essential.- Basic computer skills: Familiarity with chat support systems and basic computer operations is necessary for conducting chat support efficiently.- Problem-solving abilities: Must be able to think quickly and creatively to resolve customer issues and improve their experience.- Team player: Willingness to collaborate with peers and contribute to a positive work environment is expected.

We are seeking a dedicated Customer Support Executive in Baner, Pune, who will assist customers by providing information and addressing their inquiries. Ideal candidates will have a passion for helping others and good communication skills.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone ensuring prompt and accurate responses to enhance customer satisfaction.- Provide Product Information: Educate customers about our services, guiding them to make informed choices and resolving any issues they may encounter.- Maintain Customer Records: Log customer interactions in our system, ensuring all information is up to date and easily accessible for future reference.- Resolve Complaints: Work to efficiently resolve any customer complaints by identifying the issue and offering appropriate solutions, while maintaining a positive relationship.- Collaborate with Team: Work closely with other departments to improve service quality and share customer feedback for continuous improvement.Required Skills and Expectations:Applicants should have a minimum education level of 10th pass and should ideally have some experience in customer service, although freshers are welcome to apply. Excellent verbal and written communication skills are essential for this role. Candidates must be able to work effectively within a team and possess strong problem-solving abilities. A friendly and patient demeanor is expected when dealing with customer issues, ensuring a positive experience for every client.

* PART TIME WORK FROM HOME JOB* *Company Name* : TELECONNECT GLOBAL SERVICES *Company Location* : Teleconnect Global Services,Infotech IT Park, Hinjewadi,Pune -411057*Designation* : Customer support executive (CSE)*Gadget required* : Mobile/Laptop/PC*Working hours* : *3-4 hrs in a day ( flexible Timings)*Working days: Monday to Friday*Saturday and Sunday holiday**Salary(* : 15000/-+ INCENTIVES*Identification*: Virtual ID card will be given*3 days process and product related training**NO FEES AND NO INVESTMENT*Join today Regards,HR RECRUITER*TELECONNECT GLOBAL SERVICES*

We are seeking a dedicated Customer Care Executive to join our team. This role is perfect for freshers looking to start their career in customer service. The position is full-time and allows you to work from the comfort of your home.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming queries via phone, email, or chat, providing accurate and timely assistance to customers.- Resolve Issues: You will identify customer problems and work toward resolving them efficiently to ensure customer satisfaction.- Maintain Records: You will keep accurate records of customer interactions and transactions, ensuring that all information is up to date.- Provide Product Information: You will offer detailed information about our products and services, helping customers make informed decisions.- Follow Up with Customers: You will follow up with customers to ensure their issues are resolved and to gather feedback on their experience.Required Skills and Expectations:Candidates must have a minimum educational qualification of 12th grade. You should possess excellent communication skills in English, both verbal and written. Strong interpersonal skills are necessary to effectively interact with customers and create a friendly atmosphere. The ability to work independently is crucial, as this is a work-from-home position. You should be comfortable using computers and common software applications. A positive attitude and a willingness to learn are essential qualities we look for in a candidate.

We are seeking a dedicated Customer Care Executive to join our team in Pune. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- Customer Support: Assist customers with inquiries via phone, email, or chat, ensuring they receive timely and accurate responses.- Issue Resolution: Identify and resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.- Documentation: Maintain detailed records of customer interactions and transactions to ensure clarity and follow-up.- Product Knowledge: Stay updated on our products and services to provide accurate information and assist customers effectively.- Feedback Collection: Gather customer feedback to help improve service quality and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact professionally with customers. Strong problem-solving abilities are essential to address customer concerns efficiently. A good understanding of computer operations is necessary, as you will be using various software for customer management. Being a team player is crucial, as cooperation with other departments may be needed to resolve customer issues. Candidates should demonstrate a positive attitude and a commitment to providing the best service possible, ensuring customers feel valued and heard.

We are seeking a BPO Customer Support Executive to join our team in Sadashiv Peth. This role is suitable for individuals with little to no experience and offers the opportunity to develop skills in customer service.Key Responsibilities:- Answer Customer Queries: Respond to customer inquiries via phone, email, or chat, helping them resolve issues effectively and efficiently.- Provide Product Information: Offer detailed information about products and services to assist customers in making informed decisions.- Document Interactions: Record customer interactions and issues in the database to ensure accurate tracking and follow-up.- Follow-Up with Customers: Reach out to customers after resolving issues to ensure their satisfaction and gather feedback for improvement.- Collaborate with Team Members: Work closely with team members to share insights and ensure a cohesive customer service experience.Required Skills and Expectations:You should have strong communication skills in English and preferably the local language, enabling you to interact effectively with customers. A calm and patient demeanor is essential to handle customer concerns. Attention to detail is important for accurately documenting issues, while problem-solving skills will help you address queries efficiently. Candidates must be a minimum of 10th-grade pass and should be willing to work full-time from the office. A positive attitude, eagerness to learn, and the ability to work in a team-oriented environment are key traits we are looking for.

* PART TIME WORK FROM HOME JOB* *Company Name* : TELECONNECT GLOBAL SERVICES *Company Location* : Teleconnect Global Services,Infotech IT Park, Hinjewadi,Pune -411057*Designation* : Customer support executive (CSE)*Gadget required* : Mobile/Laptop/PC*Working hours* : *3-4 hrs in a day ( flexible Timings)*Working days: Monday to Friday*Saturday and Sunday holiday**Salary(* : 15000/-+ INCENTIVES*Identification*: Virtual ID card will be given*3 days process and product related training**NO FEES AND NO INVESTMENT*Join today Regards,HR RECRUITER*TELECONNECT GLOBAL SERVICES*

We are looking for an International Customer Support Executive to join our team in Pune. In this full-time role, you will provide excellent support to our international customers, ensuring they have a positive experience with our products and services.Key Responsibilities:- Respond to Customer Inquiries: Take calls and respond to emails from customers worldwide, addressing their questions and concerns promptly and professionally.- Provide Product Information: Assist customers by giving detailed information about our products and services, helping them make informed decisions.- Resolve Issues: Troubleshoot and resolve customer complaints effectively, ensuring that all issues are handled in a timely manner to enhance customer satisfaction.- Document Interactions: Keep accurate records of customer interactions and transactions in our systems, enabling tracking of inquiries and improving service.- Collaborate with Teams: Work closely with other departments to relay customer feedback and improve service delivery based on customer needs and suggestions.Required Skills and Expectations:Candidates should have 1 to 5 years of experience in customer support, preferably in an international setting. Strong communication skills in English, both spoken and written, are essential for interacting with customers. You should be comfortable using computers and various software applications to manage customer interactions. A high school diploma is required, and a proactive attitude coupled with the ability to work in a fast-paced environment is expected. Additionally, strong problem-solving skills and a passion for helping others will be crucial for success in this role.

As an International Customer Support Executive, you will play a vital role in ensuring our customers receive exceptional service and support. Your main responsibilities will include:- Responding to Customer Inquiries: You will answer questions and resolve issues for customers via phone, email, or chat, ensuring they feel valued and understood.- Providing Product Information: You will assist customers by giving detailed information about our products and services, helping them make informed decisions.- Handling Complaints: If a customer is unhappy, you will listen to their complaints, offer solutions, and follow up until the issue is resolved, maintaining a positive relationship.- Maintaining Customer Records: You will input and update customer information in our system accurately, allowing for efficient service and follow-up.- Coordinating with Other Departments: When a customers issue requires additional support, you will work with other teams to ensure a swift resolution.To succeed in this role, you should have good communication skills, both written and verbal, and be comfortable working in a fast-paced environment. A strong ability to listen actively and empathize with customers is essential. You should be detail-oriented with strong problem-solving skills and have the drive to help others. Proficiency in English and familiarity with international customer service practices will be advantageous. Previous experience in a customer service role is preferred, but a positive attitude and eagerness to learn are equally important.

We are looking for a Customer Care Executive in Pune who will play a vital role in providing excellent service to our customers. This position is ideal for individuals at the start of their careers or those with up to 2 years of experience.Key Responsibilities:1. Respond to Customer Inquiries: You will assist customers by answering their questions and addressing their concerns, ensuring they receive accurate and timely information.2. Manage Customer Complaints: When customers face issues, you will listen to their complaints, provide solutions, and escalate unresolved matters to ensure customer satisfaction.3. Maintain Records: You will document customer interactions and feedback in our systems to help improve our services and products.4. Provide Product Information: You will need to have a good understanding of the products and services we offer, allowing you to guide customers and enhance their experience.5. Collaborate with Team Members: Working closely with your colleagues, you will share insights and updates to ensure a unified approach to customer service.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess excellent communication skills in English and Hindi. You should be a good listener, patient, and able to handle stressful situations calmly. Strong problem-solving abilities and a basic understanding of computer applications are essential. You must be willing to work full time from the office and adapt to a dynamic work environment.

* PART TIME WORK FROM HOME JOB* *Company Name* : TELECONNECT GLOBAL SERVICES *Company Location* : Teleconnect Global Services,Infotech IT Park, Hinjewadi,Pune -411057*Designation* : Customer support executive (CSE)*Gadget required* : Mobile/Laptop/PC*Working hours* : *3-4 hrs in a day ( flexible Timings)*Working days: Monday to Friday*Saturday and Sunday holiday**Salary(* : 15000/-+ INCENTIVES*Identification*: Virtual ID card will be given*3 days process and product related training**NO FEES AND NO INVESTMENT*Join today Regards,HR RECRUITER*TELECONNECT GLOBAL SERVICES*

As a Customer Support Executive, you will be responsible for answering customer inquiries via phone, email, or chat in a timely and professional manner. You will assist customers with product information, troubleshooting, and resolving complaints to ensure a positive customer experience.Key responsibilities include attending to customer queries promptly, providing accurate information about products and services, addressing and resolving customer complaints effectively, escalating complex issues to the appropriate department, and maintaining customer records and interactions for future reference.The ideal candidate for this role should have excellent communication skills, both written and verbal, the ability to remain calm under pressure, good problem-solving skills, and a customer-centric approach. A 12th pass qualification is required, and previous experience in customer service is preferred but not mandatory. This full-time position is based in Gama, Giga Space IT Park, Viman Nagar, Pune, Maharashtra, and requires the successful candidate to work from the office.

Travel airlines booking related issue call and new holiday booking customer queries will be coming executive need to assist the customer and solved their queries. They need to maintain 8hr of login hours,(Average handling time per call need to be maintained.)

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Job Title: International Tele Caller ExecutiveLocation: Office No. 144, Parmar Park Phase-2 Business Park, Wanowrie, Pune 411040Work Schedule: Monday to Friday Fixed Night Shift (9-hour shift)Weekly Off: Fixed Sunday and Alternate SaturdaysEmployment Type: Full-time, Office-basedProcess Type: Blended Voice and Chat (International)Position OverviewWe are currently seeking enthusiastic and customer-oriented individuals for the position of International Voice & Chat Executive. This role involves interacting with international clients via voice and chat channels, addressing inquiries, and ensuring a positive customer experience. The ideal candidate should possess strong communication skills, basic computer literacy, and the ability to work in a structured night-shift environment.This opportunity is ideal for candidates looking for a stable, target-free role in a professional office setting, with comprehensive training and growth support provided.Key ResponsibilitiesManage inbound and outbound voice calls and live chat support for international customersAccurately address customer queries and provide relevant product or service informationDocument customer interactions and maintain up-to-date records in internal systemsCollaborate with internal teams to ensure prompt and effective resolution of customer concernsAdhere to standard operating procedures, communication protocols, and quality guidelinesCandidate ProfileRequired Skills:Excellent verbal and written communication skills in EnglishAbility to multitask and prioritize workload effectivelyBasic proficiency in computer applications (MS Office, email tools, etc.)Strong interpersonal skills and a customer-centric mindsetWillingness to work fixed night shifts (Monday to Friday)Preferred (Not Mandatory):Previous experience in an international voice/chat processBackground in customer service or support rolesWhat We OfferStable work environment with fixed night shifts and scheduled weekly offsNo targets or sales quotasComprehensive training and onboarding supportOffice infrastructure and dedicated workstation providedDirect hiring no recruitment charges or fees involved

Job Opening: Customer Service ExecutiveProcess: HDFC Bank ProcessLocation: Swargate, PuneWorking Days: 6 days/week (1 rotational weekly off)Shift Timing: 9:30 AM 6:30 PMSalary:- Freshers: Up to 10,000 in-hand + Incentives(Gross Salary 20,000)- Experienced: Up to 15,000 in-hand + Incentives(Gross Salary 25,000) Role SummaryJoin our customer service team supporting HDFC Banks operations. This role is ideal for individuals who are passionate about delivering excellent customer experiences and are looking to grow in the banking support domain. Key Responsibilities- Handle inbound and outbound customer queries professionally- Provide accurate information and resolve issues efficiently- Maintain records of customer interactions and transactions- Ensure customer satisfaction and adhere to quality standards- Collaborate with team members to meet daily service goals Eligibility Criteria- Minimum qualification: 12th pass or any graduate- Freshers and experienced candidates are welcome- Good communication skills in English and Hindi/Marathi- Basic computer knowledge and customer-handling skills Why Join Us?- Opportunity to work with a reputed banking process- Performance-based incentives- Supportive team environment- Career growth and learning opportunities

Effective communication skillsKnowledge of CRM systems and proceduresCustomer-focused attitude and the capacity to adjust to and handle various personalitiesExcellent presentation and communication abilitiesPossess a proactive strategy for assistanceThe capacity to adhere to deadlinesProduct knowledgeTime management skills