Array ( [0] => customer-support-executive [1] => pune ) 100+ Customer Support Executive 12th Pass Jobs in Pune
112

Customer Support Executive 12th Pass Jobs in Pune

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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Pune
Customer Care Associate Apparel Industry Retail Fmcg Sales Customer Relationship Customer Support
We are looking for a Customer Care Executive in Pune who will play a vital role in providing excellent service to our customers. This position is ideal for individuals at the start of their careers or those with up to 2 years of experience.Key Responsibilities:1. **Respond to Customer Inquiries**: You will assist customers by answering their questions and addressing their concerns, ensuring they receive accurate and timely information.2. **Manage Customer Complaints**: When customers face issues, you will listen to their complaints, provide solutions, and escalate unresolved matters to ensure customer satisfaction.3. **Maintain Records**: You will document customer interactions and feedback in our systems to help improve our services and products.4. **Provide Product Information**: You will need to have a good understanding of the products and services we offer, allowing you to guide customers and enhance their experience.5. **Collaborate with Team Members**: Working closely with your colleagues, you will share insights and updates to ensure a unified approach to customer service.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess excellent communication skills in English and Hindi. You should be a good listener, patient, and able to handle stressful situations calmly. Strong problem-solving abilities and a basic understanding of computer applications are essential. You must be willing to work full time from the office and adapt to a dynamic work environment.
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  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Pune
Customer Relationship International BPO Proficiency in English BPO Customer Service Inbound Process Handling Customer Queries US Shift Night Shift
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  • 1 - 3 yrs
  • 5.0 Lac/Yr
  • Pune
International BPO Customer Service Proficiency in English BPO
As an International Customer Support Executive, you will play a vital role in ensuring our customers receive exceptional service and support. Your main responsibilities will include:- **Responding to Customer Inquiries**: You will answer questions and resolve issues for customers via phone, email, or chat, ensuring they feel valued and understood.- **Providing Product Information**: You will assist customers by giving detailed information about our products and services, helping them make informed decisions.- **Handling Complaints**: If a customer is unhappy, you will listen to their complaints, offer solutions, and follow up until the issue is resolved, maintaining a positive relationship.- **Maintaining Customer Records**: You will input and update customer information in our system accurately, allowing for efficient service and follow-up.- **Coordinating with Other Departments**: When a customers issue requires additional support, you will work with other teams to ensure a swift resolution.To succeed in this role, you should have good communication skills, both written and verbal, and be comfortable working in a fast-paced environment. A strong ability to listen actively and empathize with customers is essential. You should be detail-oriented with strong problem-solving skills and have the drive to help others. Proficiency in English and familiarity with international customer service practices will be advantageous. Previous experience in a customer service role is preferred, but a positive attitude and eagerness to learn are equally important.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Pune
Good Communication Skills Customer Support
* PART TIME WORK FROM HOME JOB* *Company Name* : TELECONNECT GLOBAL SERVICES *Company Location* : Teleconnect Global Services,Infotech IT Park, Hinjewadi,Pune -411057*Designation* : Customer support executive (CSE)*Gadget required* : Mobile/Laptop/PC*Working hours* : *3-4 hrs in a day ( flexible Timings)*Working days: Monday to Friday*Saturday and Sunday holiday**Salary(* : 15000/-+ INCENTIVES*Identification*: Virtual ID card will be given*3 days process and product related training**NO FEES AND NO INVESTMENT*Join today Regards,HR RECRUITER*TELECONNECT GLOBAL SERVICES*
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Pune
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
As a Customer Care Executive, you will be responsible for providing exceptional customer service to clients from the comfort of your own home in Chennai, India. Your key responsibilities will include answering customer inquiries via phone, email, and chat, resolving customer issues efficiently, and ensuring customer satisfaction with our products or services. Additionally, you will need to maintain accurate records of customer interactions, provide feedback on customer concerns to the appropriate teams, and adhere to company policies and procedures. We are looking for female candidates who are 12th pass and have a passion for helping others. Strong communication skills, problem-solving abilities, patience, and a positive attitude are essential for this role. We expect you to be reliable, adaptable, and able to work independently in a fast-paced environment. If you are a team player who thrives in a customer-centric role, we want to hear from you.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Viman Nagar Pune
Good Communication Skills Customer Support Customer Relationship Inbound Calls BPO Voice Customer Handling Domestic BPO Telephone Handling
As a Customer Support Executive, you will be responsible for answering customer inquiries via phone, email, or chat in a timely and professional manner. You will assist customers with product information, troubleshooting, and resolving complaints to ensure a positive customer experience.Key responsibilities include attending to customer queries promptly, providing accurate information about products and services, addressing and resolving customer complaints effectively, escalating complex issues to the appropriate department, and maintaining customer records and interactions for future reference.The ideal candidate for this role should have excellent communication skills, both written and verbal, the ability to remain calm under pressure, good problem-solving skills, and a customer-centric approach. A 12th pass qualification is required, and previous experience in customer service is preferred but not mandatory. This full-time position is based in Gama, Giga Space IT Park, Viman Nagar, Pune, Maharashtra, and requires the successful candidate to work from the office.
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  • 1 yrs
  • 5.0 Lac/Yr
  • Karve Nagar Pune
Inbound Calls Fluent English Customer Support International Voice Process MS Excel Basic Computer Skills
Travel airlines booking related issue call and new holiday booking customer queries will be coming executive need to assist the customer and solved their queries. They need to maintain 8hr of login hours,(Average handling time per call need to be maintained.)
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Pune
Communication Skills Customer Care Customer Relationship Customer Handling
Hiring for 10 Customer Service Executive Jobs in Pune for Freshers,Required Educational Qualification is : 12th Pass with Good knowledge in Communication Skills, Customer Care, Customer Relationship, Customer Handling etc.
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International Voice Process BPO Voice Voice Process Blendend Process Customer Support Executive
Job Title: International Tele Caller ExecutiveLocation: Office No. 144, Parmar Park Phase-2 Business Park, Wanowrie, Pune 411040Work Schedule: Monday to Friday Fixed Night Shift (9-hour shift)Weekly Off: Fixed Sunday and Alternate SaturdaysEmployment Type: Full-time, Office-basedProcess Type: Blended Voice and Chat (International)Position OverviewWe are currently seeking enthusiastic and customer-oriented individuals for the position of International Voice & Chat Executive. This role involves interacting with international clients via voice and chat channels, addressing inquiries, and ensuring a positive customer experience. The ideal candidate should possess strong communication skills, basic computer literacy, and the ability to work in a structured night-shift environment.This opportunity is ideal for candidates looking for a stable, target-free role in a professional office setting, with comprehensive training and growth support provided.Key ResponsibilitiesManage inbound and outbound voice calls and live chat support for international customersAccurately address customer queries and provide relevant product or service informationDocument customer interactions and maintain up-to-date records in internal systemsCollaborate with internal teams to ensure prompt and effective resolution of customer concernsAdhere to standard operating procedures, communication protocols, and quality guidelinesCandidate ProfileRequired Skills:Excellent verbal and written communication skills in EnglishAbility to multitask and prioritize workload effectivelyBasic proficiency in computer applications (MS Office, email tools, etc.)Strong interpersonal skills and a customer-centric mindsetWillingness to work fixed night shifts (Monday to Friday)Preferred (Not Mandatory):Previous experience in an international voice/chat processBackground in customer service or support rolesWhat We OfferStable work environment with fixed night shifts and scheduled weekly offsNo targets or sales quotasComprehensive training and onboarding supportOffice infrastructure and dedicated workstation providedDirect hiring no recruitment charges or fees involved
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Communication Cold Calling Tele Sales Tele Marketing Customer Care Customer Support B2b Marketing
Votiko Solutions Private Limited - Redefining Careers, Cultivating Talent Across IndiaType: BPO International Call CenterPosition: Call Center ExecutivesIgnite Your Professional Journey! Work From Home - Unlock Opportunities NationwideAbout Us: Votiko Solutions stands tall as an industry leader, acclaimed as the best call center, where excellence meets innovation. Our commitment extends beyond customer engagement to fostering individual growth. Join our dynamic team, where your skills are recognized, and your success is our triumph.Job Overview: As a Call Center Executive, you play a pivotal role in delivering exceptional service. From the comfort of your home, engage in telemarketing, handle diverse inbound and outbound calls, and provide stellar customer support. Votiko offers a collaborative environment where your career aspirations find limitless avenues to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Ignite Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and become a catalyst for success in a thriving work environment.Contact Us: Call us at 8511539085 or 8980851139, or submit your resumes to hr@votiko.com
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Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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  • Fresher
  • 2.0 Lac/Yr
  • Female
  • Pune
Cold Calling Customer Support Executive
Job Opening: Customer Service ExecutiveProcess: HDFC Bank ProcessLocation: Swargate, PuneWorking Days: 6 days/week (1 rotational weekly off)Shift Timing: 9:30 AM 6:30 PMSalary:- Freshers: Up to 10,000 in-hand + Incentives(Gross Salary 20,000)- Experienced: Up to 15,000 in-hand + Incentives(Gross Salary 25,000) Role SummaryJoin our customer service team supporting HDFC Banks operations. This role is ideal for individuals who are passionate about delivering excellent customer experiences and are looking to grow in the banking support domain. Key Responsibilities- Handle inbound and outbound customer queries professionally- Provide accurate information and resolve issues efficiently- Maintain records of customer interactions and transactions- Ensure customer satisfaction and adhere to quality standards- Collaborate with team members to meet daily service goals Eligibility Criteria- Minimum qualification: 12th pass or any graduate- Freshers and experienced candidates are welcome- Good communication skills in English and Hindi/Marathi- Basic computer knowledge and customer-handling skills Why Join Us?- Opportunity to work with a reputed banking process- Performance-based incentives- Supportive team environment- Career growth and learning opportunities
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  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Mumbai-Bangalore Highway Pune
Communication Skills Customer Support Executive
Job Title: Customer Support ExecutiveCompany: Kotak Life InsuranceLocation:Interview Location: Mindspace, Malad, MumbaiWork Location: Raheja Titanium, Western Urban Rd, Geetanjali Railway Colony, Ram Nagar, Goregaon, Mumbai 400063 Role Overview:We are hiring dynamic and customer-focused professionals for Kotak Life Insurance's Customer Support & Cross-Sales Process. This role involves no cold calling all interactions are with existing customers. Key Responsibilities:Handle inbound and outbound calls from/to existing Kotak Life Insurance policyholders.Resolve customer queries and concerns related to their current life insurance policies.Identify customer needs and upsell additional life insurance products based on eligibility and suitability.Maintain high customer satisfaction while achieving monthly sales/cross-sell targets.Build long-term rapport and act as a trusted advisor to the customer base. Eligibility Criteria:Experience: Minimum 6 months of work experience in telesales, customer support, or the insurance/financial services industry.Freshers: Graduate freshers with excellent communication and sales aptitude may also apply.Skills Required:Strong communication skills in Hindi and EnglishSales-oriented and customer-centric mindsetConfidence, energy, and the ability to build rapport quickly Salary & Benefits:In-Hand Salary: 17,000 per monthIncentives: Attractive performance-based incentives provided on meeting targets Shift Timings & Work Schedule:Shift: Regular day shiftWeekly Off: Sunday fixed off or rotational week off (as per company policy) Why Join Kotak Life Insurance?Work with one of Indias most trusted financial brandsNo cold calling sell to existing, warm customer baseGrow in a structured career path in financial servicesSupportive team environment and professional development opportunities Apply Now:Immediate interviews ongoing!If you're based in Mumbai and meet the criteria, kindly share your updated resume immediately with Sr. HR.Perfect for candidates who are: Looking for stability in the insurance/financial services sector Comfortable with calling and upselling Fluent in Hindi and English Located in Mumbai or nearby suburbsLet me know if you'd like this JD in PDF, email format, or with branding/styling for posting on job boards or social media.
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  • 1 - 7 yrs
  • 5.0 Lac/Yr
  • Pune
Customer Support Customer Handling International BPO Customer Care Customer Service Call Center
Job descriptionTECH MAHINDRA HIRING FOR AUSTRALIA & US PROCESS - CHATEligibility Candidates with minimum 6 months of BPO Domain. Looking for Excellent Communication Skills Experience in CHAT. Location - Yerwada, PuneCTCCHAT- Upto 4.5 LPA (hike on last drawn salary)- AustraliaProcess Details5 days working - 2 Week OffsTRANSPORTFree Cab transport - pickup and drop (Within the boundary for Male & Female)INTERESTED CANDIDATES CAN CALL/WHATSAPP THEIR CV TOHR Sushmita- 8830239127 ( Call/WhatsApp)Email SushmitaSatish.Yadav@Techmahindra.com
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  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Viman Nagar Pune
Outbound Calling Customer Care Customer Handling Customer Service International BPO Call Center Customer Communication Customer Support Proficiency in English
Hi We are Hiring for Walkin Drive @CONCENTRIX VIMAN NAGAR PUNE On 4th sept ,2025 NEED* Experienced candidates * Minimum 1 yr of exp in international calling * Voice /chat process experience * Excellent comms 5 days working 2 days off Rotational shifts One way cab available Hiring for blended process.UK PROCESS INTERNATIONAL PROCESSPackage upto 4.5 lpa or 30% hike from previous drawn salary Cont: +91 96542 01996To schedule your interview
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  • 0 - 1 yrs
  • Hinjewadi Pune
Outbound Calling Customer Service Customer Communication
Hiring good communication skill candidates
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Customer Relationship Customer Service Customer Care Customer Handling BPO Voice Telephone Handling Domestic BPO Good Communication Skills Cold Calling Inbound Calls Customer Support Chat Support Hindi BPO
Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities
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Customer Service Customer Relationship Outbound Calling Customer Care Customer Handling International BPO
Job Title: Customer Support Associate Voice Process (Night Shift) Location: Mumbai (Work from Office) Company: Wipro Ltd. Salary: 2.0 3.0 LPA Shift: Night Shift Only Eligibility: Graduates only ( No B.Tech/BE)--- Job Description:Wipro is hiring for a Voice Process (English) role in Mumbai. If you're a graduate with good communication skills and ready to work night shifts this is your chance to join a top MNC!--- Responsibilities:Handle customer calls and resolve queries in EnglishFollow process guidelines and maintain service qualityEnsure customer satisfaction--- Eligibility Criteria:Graduate in any stream B.Tech/BE not eligibleExcellent spoken EnglishComfortable with night shiftsFreshers welcome--- Why Join Wipro?Work with a top MNCCareer stability & growthPaid training and onboardingProfessional environment--- Apply Now: https://forms.gle/E137MQxLcYaVkw5d6 Contact if shortlisted after screening--- Fresh High-Reach Hashtags:#WiproJobs2025 #MumbaiHiring #VoiceSupport #EnglishJobs#WiproCareers #CustomerSupportJobs #FreshersApply #WorkInBPO#JobVacancyIndia #GraduateOnly #NoBTechAllowed #NightShiftRole#MNCJobs #CorporateCareers #ApplyNowIndia #HiringInMumbai#JobForGraduates #WorkFromOfficeOnly #EntryLevelJobs#CallCenterHiring #WalkInJobs #WiproWalkIn #JobSearchIndia#ImmediateJoinersRequired
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  • 1 - 5 yrs
  • 3.5 Lac/Yr
  • Viman Nagar Pune
English Communication Customer Service Customer Handling Chat Support Good Communication Skills
Hiring- *Customer Service Associate*Location - Viman Nagar, Pune.Job Role: -1. Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.2. Maintain a high standard of service quality, adhering to Agodas customer service guidelines.3. Communicate effectively with customers, ensuring a positive and helpful interaction.Qualification: -1. Minimum HSC or equivalent; a Bachelor's degree is a plus.2. Excellent communication skills in English, both verbal and written.Salary: -1. Fresher: 21K CTC 17K in hand2. Experience: Upto 24K CTC 21K in hand.Extra Benefits: -1. Performance Incentives.Shift Time & Week Off: -1. 5 Days working 24*7 Rotational Shifts (Including Night Shifts).2. 2 Rotational Week Off.Transport Facility: -1. Pick-up and Drop facility available
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center Cold Calling
Vodafone Idea Voice Process
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Customer Relationship Customer Care Outbound Calling Customer Support Customer Service Customer Management Customer Handling Cold Calling International BPO Call Center
Votiko Solutions Private Limited - Cultivating Careers, Connecting Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Journey! Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join Votiko Solutions Private Limited, a leading entity in the BPO industry, as we seek committed individuals for the position of Call Center Executives. Enjoy the flexibility of working from home while we welcome outstanding talent from all regions of India.Job Responsibilities:1. Lead telemarketing efforts, influencing lead generation, appointment scheduling, surveys, and verification processes.2. Handle a variety of inbound and outbound calls, catering to the specific needs of both B2B and B2C clients.3. Provide exceptional customer service through phone calls, emails, and live chat support.4. Consistently exceed performance benchmarks, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer service roles.Working Days: Monday to Friday (Weekends off)Why Join Votiko? Engage in a supportive work environment that values employee well-being. Experience a career path where every success contributes to your personal and professional development.Are You Ready to Start Your Career Journey? Contact us at 8511539085 or email your resumesto hr@votiko.comVotiko Solutions - Where Careers Thrive, and Remote Work Opens a World of Opportunities Nationwide.
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Outbound Calling Customer Relationship Customer Support Customer Management Customer Handling Customer Service Customer Care International BPO Customer Communication Cold Calling Call Center
Votiko Solutions Private Limited - Cultivating Careers, Connecting Talent Across BoundariesType: BPO International Call CenterPosition: Call Center ExecutivesKickstart Your Professional Journey! Enjoy Work From Home - Connecting Talent NationwideAbout Us: Join Votiko Solutions Private Limited, a frontrunner in the BPO industry, on an exciting journey of transformation. We are on the lookout for enthusiastic individuals to fill the role of Call Center Executives. Enjoy the flexibility of working from home as we invite outstanding talent from all over India.Job Responsibilities:1. Lead telemarketing efforts, shaping the future of lead generation, appointment scheduling, surveys, and verification.2. Handle a variety of inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Provide exceptional customer service through calls, emails, and live chat.4. Consistently surpass performance goals, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer support roles.Working Days: Monday to Friday (Weekends off)Why Choose Votiko? Engage in a supportive work environment that values employee satisfaction. Unlock unparalleled opportunities for career advancement and personal growth.Eager to Launch Your Career? Contact us at 8511539085 or email your resumes to hr@votiko.comVotiko Solutions - Where Careers Thrive, and Work From Home Creates Pathways to Opportunities Across the Nation.
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