Customer Support Executive - Full Time - Freshers

SM Consultancy

💼 job opening: customer service executive

process: hdfc bank process

location: swargate, pune

working days: 6 days/week (1 rotational weekly off)

shift timing: 9:30 am – 6:30 pm

salary:

- freshers: up to ₹10,000 in-hand + incentives(gross salary ₹20,000)

- experienced: up to ₹15,000 in-hand + incentives(gross salary ₹25,000)

🧩 role summary

join our customer service team supporting hdfc bank’s operations. this role is ideal for individuals who are passionate about delivering excellent customer experiences and are looking to grow in the banking support domain.

🎯 key responsibilities

- handle inbound and outbound customer queries professionally

- provide accurate information and resolve issues efficiently

- maintain records of customer interactions and transactions

- ensure customer satisfaction and adhere to quality standards

- collaborate with team members to meet daily service goals

✅ eligibility criteria

- minimum qualification: 12th pass or any graduate

- freshers and experienced candidates are welcome

- good communication skills in english and hindi/marathi

- basic computer knowledge and customer-handling skills

🌟 why join us?

- opportunity to work with a reputed banking process

- performance-based incentives

- supportive team environment

- career growth and learning opportunities

• Experience

  Fresher

• No. of Openings

  35

• Education

  12th Pass

• Role

  Customer Support Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Swargate, Pune