Array ( [0] => customer-service-associate [1] => kolkata ) 100+ Customer Service Associate 10th Pass Jobs in Kolkata
130

Customer Service Associate 10th Pass Jobs in Kolkata

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Airport Customer Service Associate Jobs For 12th Pass Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service Airport Ticketing
We are seeking a friendly and motivated Airport Customer Service Associate in Kolkata, India. This entry-level role is perfect for individuals eager to start their careers in the aviation industry.As an Airport Customer Service Associate, your primary responsibilities will include:- Greeting passengers: You will welcome travelers at the airport, ensuring they feel comfortable and informed.- Assisting with check-in: Help passengers with the check-in process, ensuring they have all necessary documents and assisting with baggage.- Providing information: Offer accurate information about flight schedules, boarding gates, and airport services to help passengers navigate the airport smoothly.- Handling inquiries: Respond promptly to passenger questions and concerns, providing solutions and support to enhance their travel experience.- Supporting in emergencies: Stay alert and assist during any emergency situations, ensuring passenger safety and following protocols.To be successful in this role, candidates should possess strong communication and interpersonal skills, enabling them to interact positively with diverse passengers. A friendly and approachable demeanor is essential, as well as the ability to work in a fast-paced environment. Attention to detail and problem-solving skills are important for addressing passenger needs effectively. Candidates should have at least a 12th-grade education and be comfortable working full-time in an office setting at the airport. Previous experience is not necessary but is a plus.
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  • Fresher
  • 3.8 Lac/Yr
  • Kolkata
Customer Care Associate Communication Computer Customer Relationship Passenger Handling
deal with passenger flight queries. verify travel documents and provide boarding passes. weigh luggage and collect any excess weight charges. take care of children travelling alone, VIPs and people who need assistance.* Listen to customers' questions and concerns and provide answers or responses.* Provide information about products and services.* Take orders, calculate charges, and process billing or payments.* Review customer accounts and make changes, if necessary.* Handle returns or complaints.if you have any queries, you can contact this number + 91 9330374107
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  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Kolkata
International BPO Non Voice Process BPO Customer Guidance
We're Hiring: Customer Service Representative (Outbound UK Process)Location: Behala Taratala, Kolkata (WFO Only) Shift Time: 1 PM 10 PM (Fixed Timing)Work Days: Monday to Saturday (6 Days a Week)Freshers Welcome!About Us Pemlix Technology Solutions Pvt Ltd.At Pemlix, we're all about delivering smart, scalable IT & BPO solutions for businesses across the globe. From lead generation to back office support, we keep things moving and clients happy. Our growing team is now on the lookout for energetic, talkative, and driven individuals to join our outbound UK process.What You'll Be Doing ?Make outbound calls to UK-based customers (no night shifts!)Share information about our services and offersGenerate leads, follow up, and keep conversations engagingMaintain accurate call records and customer infoBe the voice that makes a difference helpful, polite, and professionalWhat Were Looking For:Great communication skills (English fluency is a big plus!)Confidence on calls and a positive attitudeAbility to handle rejections without losing your coolBasic computer skillsFreshers encouraged to apply training will be providedExperienced candidates must have valid document proof (ID, experience letter, etc.)Why Join Us?Fixed day shift: 1 PM 10 PM (UK timing, but no late nights!)Sundays OFF Friendly team, supportive work cultureLearn the ropes of the BPO industry and grow your careerAttractive salary + incentives for performance + PF & ESI Drop facilities available for females employeesContact us - 9073150150
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Taratala Kolkata
Customer Care Cons Customer Guidance Customer Relationship International BPO Domestic BPO Non Voice Process BPO Non Voice BPO
Job Opening: Non-Voice Robo Process Executive (International Process)Location: [Kolkata/Taratala Webel IT Park Near Jinjira Bazaar]Shift Timing: 1:00 PM 10:00 PM (Fixed Shift)(Drop will be provided to only Girls)Working Days: Monday to SaturdayWeekly Off: Sunday (Fixed)Job Description:We are hiring Non-Voice Robo Process Executives for our international outbound call center. This is a system-based role no calling or voice communication involved. Candidates should be able to understand basic English and follow process instructions accurately.Eligibility Criteria:Minimum Qualification: Class 10 (Matriculation)Age Limit: 18 35 yearsCommunication: Should understand English (reading & comprehension)Experience: Freshers are welcomeKey Responsibilities:Manage automated outbound processes efficientlyMonitor and report system performanceComplete assigned tasks with accuracy and timelinessFollow company SOPs and maintain process qualitySkills Required:Basic computer knowledgeAverage communication skillsAttention to detail and disciplineAbility to follow instructions carefullySalary & Benefits:Fixed Salary (no sales target pressure)Paid Training Provided by CompanyPerformance BonusReferral Incentive ProgramSupportive and growth-oriented work environment
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kolkata
Good Communication Skills Financial Knowledge The Ability to Navigate Various Banking System
A customer Service Associate(CSA) or Customer Service Officer (CSO) in a bank acts as the primary link between customers and the financial institution,balancing operational tasks with customer service.Candidates are responsible for accurately processing transactions, opening accounts and addressing customer queries to ensure high satisfaction.
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  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Kolkata
Domestic BPO BPO Customer Guidance Customer Care Cons BPO Operations
### **Job Title: Customer Support Executive (Call Centre)****Location:** Kolkata**Job Type:** Full-Time#### **Job Responsibilities:*** Handle inbound and outbound customer calls professionally.* Resolve customer queries in a timely and efficient manner.* Maintain accurate records of customer interactions in the system.* Follow company guidelines and maintain call quality standards.#### **Eligibility Criteria:*** Minimum Qualification: 12th Pass / Graduate.* **Freshers cannot apply.*** **Minimum 3 months of BPO experience is mandatory.*** **Intermediate level of English communication is required.*** Basic computer knowledge is essential.#### **Job Details:*** Day Shift only.* Sunday Fixed Off + Selective Government Holidays.* No Sales / No Targets.* KPI-based Incentives.* Immediate Joiners Preferred.#### **Salary:*** As per industry standards (Based on experience and interview performance). Interested candidates can call or WhatsApp: **6291197911**
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling
We are looking for an enthusiastic Airport Customer Service Associate to join our team in Kolkata. In this role, you will assist passengers at the airport, ensuring they have a smooth and pleasant travel experience.Key Responsibilities:1. **Passenger Assistance**: Greet and help passengers with check-in procedures, baggage handling, and boarding information. Your friendly attitude will make their travel experience enjoyable.2. **Problem Solving**: Address any questions or concerns that passengers may have, providing solutions and information quickly and accurately.3. **Communication**: Keep passengers informed about flight schedules, changes, and delays. Effective communication is essential to ensure they feel supported.4. **Team Collaboration**: Work closely with other airport staff and departments to coordinate services and resolve issues. Teamwork is key in a busy airport environment.5. **Safety and Security Compliance**: Follow all safety and security protocols to ensure passengers and staff are safe at all times.Required Skills and Expectations:You should have a minimum education level of 10th pass and a desire to learn on the job, as no prior experience is needed. Strong communication skills in English and local languages are essential. You should be customer-focused, with a positive attitude and the ability to handle stressful situations calmly. A flexible working schedule is required, as you may need to work shifts, including weekends and holidays. If you enjoy helping others and working in a dynamic environment, we encourage you to apply.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Kolkata
BPO Operations Domestic BPO Customer Relationship
Customer care executive.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Kolkata
Customer Care Cons BPO Operations Domestic BPO BPO MS Excel Inbound Calls Outbound Calls
Key Responsibilities:1. Handle inbound and outbound calls: You will be responsible for answering customer inquiries and resolving issues over the phone.2. Provide excellent customer service: Ensure that customers are satisfied with the resolution provided and maintain a positive interaction throughout the call.3. Document customer interactions: Record relevant information about each customer interaction accurately for future reference.4. Assist customers with product inquiries: Help customers with any questions they may have regarding the company's products or services.5. Collaborate with other team members: Work closely with your team to ensure a seamless customer experience and resolve any escalated issues efficiently.Required Skills and Expectations:- Strong communication skills: You should have excellent verbal communication skills and be able to convey information effectively.- Good problem-solving abilities: Ability to think on your feet and come up with solutions to customer issues promptly.- Basic computer skills: Proficiency in MS Excel and the ability to navigate through different software systems.- Patience and empathy: Display patience and empathy towards customers, even in challenging situations.- Ability to work in a fast-paced environment: Be able to multitask and handle a high volume of calls efficiently.
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  • 0 - 1 yrs
  • 9.0 Lac/Yr
  • Sonarpur Kolkata
Customer Care Cons Customer Relationship Customer Guidance
As a Customer Service Associate in Sonarpur, Kolkata, you will be responsible for providing excellent customer care by addressing inquiries, resolving issues, and maintaining strong customer relationships. Your key responsibilities include responding to customer queries promptly, offering guidance and assistance, and ensuring customer satisfaction at all times.To excel in this role, you must possess strong communication skills, a customer-focused mindset, and the ability to work effectively in a team. A high school diploma or equivalent is required, and previous experience in customer service is preferred but not mandatory. Freshers with a willingness to learn and grow in a customer service role are welcome to apply. This full-time position will require you to work from the office, so reliability and punctuality are essential. If you are passionate about delivering exceptional customer service and are eager to kickstart your career in this field, we encourage you to apply.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Kolkata
Customer Relationship Customer Guidance
We have vacant of 50 Customer Service Associate Jobs in Kolkata for Freshers Educational Qualification : 12th Pass, 10th Pass Skill Customer Relationship, Customer Guidance etc.
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  • 0 - 3 yrs
  • Shantiniketan Kolkata
BPO Inbound Calls Outbound Calls BPO Voice Hindi BPO English
**Job Description: Customer Care Executive (Voice & Sales Process)**We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Strong verbal and written communication skills in English and one regional language.- Ability to empathize with customers and resolve their queries efficiently.- Prior experience in customer service or sales will be advantageous.**Responsibilities:**- Manage and resolve customer complaints.- Achieve sales targets and goals set by the company.- Maintain customer satisfaction through excellent service.**Salary and Benefits:**- Salary range: INR 15,000 to 18,000 per month.- Incentives based on performance.- Comprehensive training and growth opportunities.
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Salt Lake Kolkata
Customer Guidance Customer Care
Job Openings for 10 Customer Service Associate Jobs for Freshers in Salt Lake, Kolkata having Educational qualification of : 12th Pass with Good knowledge in Customer Care, Customer Guidance etc.
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Customer Service Associate - Full Time - Freshers

Banshi Professional & Mangement Services Pvt.Ltd

Customer Care Cons Customer Relationship
A Customer Care Associate is responsible for handling customer inquiries, resolving complaints, and ensuring a positive customer experience. They act as the first point of contact between the company and its clients.Key Responsibilities:Handle incoming calls, emails, or chats from customers in a professional manner.Provide accurate information about products, services, and company policies.Resolve customer issues promptly and escalate complex cases when necessary.Maintain records of customer interactions and feedback.Ensure high levels of customer satisfaction through excellent service.Skills Required:Good communication and listening skills.Problem-solving and multitasking abilities.Basic computer knowledge and CRM familiarity.Patience and a customer-first attitude.Qualification:Minimum: High school diploma or equivalent.Preferred: Graduate with prior customer service experience.Interested candidates drops their cv on 6290373420 number.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Good Communication Skills Proficiency in English International BPO BPO Operations Voice Process Customer Care Associate
Hiring for Customer Service Associate Jobs in Wipro Kolkata, for Freshers,Required Minimum Educational Qualification is : 12th Pass with Good Communication Skills, Proficiency In English, International BPO, BPO Operations, Voice Process, Customer Care Associate etc. International Voice Process. Interested candidates please WhatsApp me at 6290873221.
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  • Fresher
  • Around Kolkata
Customer Management Customer Relationship
Currently having vacancy in Customer service associate profile for the location of Rajarhat and Madhyamgram location. Candidate should be 12 pass. Salary will be 11,300 NTH. Only male candidate required.Shift timings 8 to 5 Morning11 to 8 Day4.30 pm to 2 am EveningVacancy PVR INOXCandidate have to manage Ticket counter, Food counter and inside hall sit allocation executive
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Kolkata
Customer Care Cons
Should have the resolve the issue via live call
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Good Communication Customer Service Associate
Hiring For Customer service role:Hiring For Customer service role:(Fresher and experienced both can apply )(70% voice & 30% non Voice(Fresher and experienced both can apply )(70% voice & 30% non Voice)Job Location: Airoli, Navi MumbaiEligibility: HSC or Graduate Fresher or any BPO or non bpo experience (stable profiles only)Qualification: Minimum HSC PassedShift: 24/7 Rotational Shifts.Week offs: 5 days working and any 2 rotational week offs.Rounds of Interviews: HR and HL (English Test)Quality: Excellent language skillsAge Criteria: maximum 48Note:1.Mega drive at Sutherland office tom at 2 pm2.Face to face interviews Role & responsibilitiesNo Walkins on Saturday and SundayNote: Sutherland never requests payment or favours in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@sutherlandglobal.comRole: Customer Success, Service & Operations - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Graduation Not Required
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  • 0 - 5 yrs
  • 2.8 Lac/Yr
  • Kolkata
International BPO International Voice Process Lead Generation Morning Morning Shift CCE Sales Australian Energy Australian Customer Relationship
JOB DESCRIPTIONURGENT HIRING FOR LEAD GENERATION SPECIALITY - PERMANENT MORNING SHIFT - INTERNATIONAL BPO - AUSTRALIAN VOICE PROCESS.PLEASE NOTE: WE WANT ONLY A FLUENT COMMUNICATOR IN ENGLISH.**WORK FROM THE OFFICE ONLY*Job criteria:1. Candidate must have a strong grip on English communication. (MANDATORY)2. Candidates must be ready to work in the Morning Shift at the office location (Sector V, Salt Lake, Kolkata).3. Age must be between 18-35 years only.Shift Time: 7 am - 4 pm (MON-FRI)7 am - 2 pm (Saturday only)Sunday is fixed offNO CAB FACILITY.Job Types: Full-time, Permanent
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  • 0 - 1 yrs
  • Kolkata
Customer Care Associate
Handle incoming calls or chats to address customer queriesIdentify customer needs and determine solutionsOffer accurate information about products and servicesRespond to customer complaints and develop solutionsRecord details of customer interactions, transactions, inquiries, and other informationUpdate customer information including contact information and purchasing preferencesNote!ASSAMESE SPEAKER WE'RE LOOKING!!
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Salt Lake Kolkata
Customer Guidance Customer Care
We have vacant of 10 Customer Care Associate Jobs in Salt Lake, Kolkata for Freshers Educational Qualification : 12th Pass Skill Customer Care , Customer Guidance etc.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Support Customer Care Associate Domestic BPO MS-excel
Domestic BPOWe are hiring for B2B E-commerce Process.1. Assesses customers issues & takes appropriate actions to ensure the customers needs are satisfied.2. Be proactive & take initiatives to explore & learn about the product that we offer.3.Understand standard operation procedures and delivers services that is according to the quality standards set by the company.Good communication skill of Telegu, hindi & EnglishMust have knowledge of Excel and word.9:00 am to 6:00 pm10:00am to 7:00pmExperience: 6 month (Fresher's also welcome )Fixed ShiftFixed week offGood working environmentPlease contact :- 7605083318
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will be responsible for providing excellent customer service to passengers at the airport. Your key responsibilities will include assisting passengers with flight information, ticketing, and check-in processes. You will also handle inquiries, complaints, and requests in a professional and friendly manner.To excel in this role, you must possess good communication skills and be able to work efficiently in a fast-paced environment. A high school diploma or equivalent is required, and previous customer service experience is preferred but not mandatory. You should be familiar with airport operations and have a polite and helpful attitude towards customers.As an Airport Customer Service Associate, you will be the first point of contact for passengers, so it is crucial to be punctual, well-groomed, and have a positive attitude. You should also be able to work well in a team and follow company policies and procedures to ensure a smooth experience for all passengers.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Kolkata
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling
We have vacant of 40 Airport Customer Service Associate Jobs in Kolkata for Freshers Educational Qualification : 12th Pass, 10th Pass, Other Bachelor Degree Skill Airline Customer Service, Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Passenger Handling etc.
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Passenger Handling Customer Relationship Airport Ticketing Airline Operations Airport Operation Airline Customer Service
We have vacant of 25 Airport Customer Service Associate Jobs in Jamshedpur, Jhargram, Giridih, Deoghar, Asansol, Jharsuguda, Calcutta Greens, Kolkata, Kolkata South, Kolkata, North Tripura, Siliguri, for Freshers Educational Qualification : 12th Pass, 10th Pass, Other Bachelor Degree Skill Passenger Handling, Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Airline Customer Service etc.
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Face-to-Face For Airport Customer Service Associate Jobs (Freshers)

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will help travelers with their needs at the airport. This full-time position is perfect for those looking to start their career in customer service.Key Responsibilities:1. **Assist Passengers**: Greet and support travelers throughout their journey, addressing inquiries about flights, baggage, and airport facilities to ensure a smooth experience.2. **Check-in Process**: Help passengers with the check-in process, including issuing boarding passes and checking baggage, while maintaining a friendly and efficient environment.3. **Problem Resolution**: Handle customer complaints or issues promptly and professionally, ensuring satisfaction and a positive travel experience.4. **Information Dissemination**: Provide accurate information about flight schedules, gate changes, and other important updates, ensuring passengers are well-informed throughout their time at the airport.5. **Collaboration with Team**: Work closely with other airport staff, including security and airline personnel, to ensure efficient operations and high-quality service.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication skills, both verbal and written. A friendly and helpful attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills and a willingness to learn about airport operations are important. Being a team player is crucial, as you will work closely with others to create a positive experience for all travelers.FOR ANY QUERIES CONTACT - 8149091914
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Customer Service Associate

Pemlix Technology Solutions

  • 0 - 1 yrs
  • Taratala Kolkata
Understands English International BPO Customer Care Cons Good Communication Skills Customer Guidance BPO Non Voice Non Voice Process BPO Operations
Hiring for International UK Process,English Communication is Mandatory.Freshers and Experienced Candidates required,Full time shiftWork from Office only,Fixed Day shiftGood salary package with incentives.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
International BPO Customer Care Cons Customer Guidance Customer Relationship BPO Operations Domestic BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are seeking a Customer Service Associate to join our team in Kolkata. This is an excellent opportunity for individuals with little to no experience who are eager to learn and grow in a customer-focused environment.Key Responsibilities:1. **Customer Interaction**: Engage with customers via phone, email, or chat to address their inquiries and resolve issues. You will be the first point of contact, making a positive impression essential.2. **Order Management**: Assist customers with placing orders, tracking shipments, and handling returns. You will ensure that all transactions are accurate and timely.3. **Problem Solving**: Identify customer issues and provide appropriate solutions. This requires patience, empathy, and effective communication skills to ensure customer satisfaction.4. **Record Keeping**: Maintain accurate records of customer interactions and transactions. This will help in analyzing customer needs and trends for future improvements.5. **Collaborate with Team**: Work closely with colleagues and other departments to enhance the customer experience. Teamwork is crucial for resolving complex customer inquiries efficiently.To be successful in this role, you should possess strong verbal and written communication skills, a positive attitude, and a willingness to learn. Being organized and detail-oriented will help you manage customer requests effectively. A basic understanding of computers and technology is also important, as you will be using various tools to assist customers.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Kolkata
Customer Care Cons Customer Guidance Customer Relationship Non Voice Process
The Customer Service Associate will be based in Kolkata and must have at least 0-1 years of experience and a 12th pass education. This role involves providing customer care, guidance, and building relationships through non-voice processes.Key responsibilities include handling customer inquiries and resolving issues effectively. The associate will need to provide accurate information, address customer concerns, and maintain a positive relationship with clients.The ideal candidate must possess strong communication skills and have a customer-centric approach. Attention to detail, problem-solving abilities, and patience are essential for this role. The candidate should be able to work well in a team and have a positive attitude towards addressing customer needs. The Customer Service Associate should be adaptable to different situations and be able to work efficiently in a fast-paced environment.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Customer Service Passenger Handling Airline Operations Airport Operation
As an Airport Customer Service Associate in Kolkata, you will be responsible for providing excellent customer service to airline passengers. Key responsibilities include assisting passengers with flight bookings, handling ticketing inquiries, and ensuring smooth operations at the airport. Strong communication skills and the ability to work efficiently in a fast-paced environment are essential for this role. A 12th pass educational background and a willingness to work full-time in an office setting are required for this position.
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