Customer Relationship Manager Job Vacancies in Maharashtra

We are Seeking An Experienced Jewellery Store Manager to Lead Our Team and Ensure the Smooth Operation of Our Store. You Will Be Responsible for Managing Staff, Driving Sales, Overseeing Inventory, and Delivering Exceptional Customer Service. if You have a Passion for Jewellery and Strong Leadership Skills, We Want to Hear from You!Requirements:Retail Management ExperienceExcellent Customer Service and Communication SkillsAbility to Meet Sales Targets and Manage Store Operations

Join our Vashi team as a Restaurant Captain, where you will play a vital role in delivering exceptional dining experiences. Were looking for an enthusiastic individual with 1 to 5 years of experience in the restaurant industry.nnAs a Restaurant Captain, your key responsibilities will include:nn- Overseeing Restaurant Operations: You will ensure smooth functioning by managing staff and organizing workflow during peak hours.n- Customer Service: You will provide attentive service to guests, addressing their needs and ensuring they have a positive dining experience.n- Staff Training: You will train and mentor new team members, helping them understand their roles and foster a collaborative environment.n- Coordination with Kitchen: You will communicate effectively with kitchen staff to ensure timely delivery and quality of food orders.n- Quality Control: You will maintain high standards of cleanliness, presentation, and service policies throughout the restaurant.nnTo succeed in this role, you should have a diploma in hospitality or a related field and possess strong leadership skills. Excellent communication and interpersonal skills are essential to engage with guests and team members alike. You should be adaptable and able to handle the fast-paced restaurant environment. A keen eye for detail and a passion for providing outstanding service will set you apart. This is a full-time position based in our office, where we look forward to welcoming a dedicated professional to our team.

As a Sales Manager, you will play a crucial role in driving the company's revenue growth by leveraging your sales expertise. This full-time position is based in Mumbai and requires a graduate with 2 to 8 years of experience in sales or sales education across various fields.In this role, your key responsibilities will include presenting products or services effectively to potential clients, utilizing your excellent communication and negotiation skills to close deals. You will focus on developing strategies to increase revenue and ensuring that your sales targets are met. Your daily activities may also involve fieldwork and interaction with clients to build strong business relationships.To succeed in this position, you must possess strong presentation abilities and be adept at negotiating the best terms for sales deals. Backed by your experience in sales, you should also have excellent communication skills that enable you to convey information clearly. A proactive mindset and the ability to work collaboratively are essential to thrive in this role.This position requires you to work from the office in Mumbai, and you should be comfortable with field visits as needed. You will likely need to use your mobile device for communication with clients and keep necessary sales documents organized. Successful candidates are expected to demonstrate a deep understanding of products and services, ensuring they can effectively engage and persuade potential customers.

A Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.Key Responsibilities1. Passenger SafetyConduct pre-flight safety inspections of the aircraft cabin.Check emergency equipment before every flight.Ensure safety equipment is functional and accessible.Verify emergency exits remain unobstructed.Demonstrate safety procedures before takeoff.Ensure passengers comply with safety regulations.Monitor cabin security throughout the flight.Handle emergency situations calmly and efficiently.Administer first aid when required.Coordinate emergency evacuation if necessary.2. Passenger ServiceWelcome passengers professionally.Assist passengers during boarding.Help passengers locate assigned seats.Assist with cabin baggage storage.Provide assistance to elderly passengers, children, and passengers with disabilities.Offer special assistance to pregnant passengers.Resolve passenger concerns courteously.Maintain a positive travel experience.3. Food & Beverage ServicePrepare meal carts.Serve meals and refreshments.Offer beverages according to airline service standards.Handle special meal requests.Monitor passenger dietary requirements.Maintain food hygiene standards.Collect used trays after meal service.Manage onboard inventory.4. Cabin ManagementEnsure cabin cleanliness.Monitor lavatory cleanliness.Maintain cabin temperature and lighting.Secure cabin before takeoff and landing.Conduct regular cabin checks.Assist passengers during turbulence.Ensure seat belts are fastened when required.5. Emergency ResponsibilitiesRespond to fire emergencies.Handle decompression situations.Manage medical emergencies.Perform CPR if trained.Use emergency equipment correctly.Guide passengers during emergency landings.Manage security threats.Coordinate with cockpit crew during emergencies.6. DocumentationComplete flight reports.Record onboard incidents.Prepare inventory reports.Report passenger complaints.Submit lost-and-found reports.Record medical incidents.Maintain accurate service records.7. Customer CareHandle customer complaints professionally.Resolve service issues promptly.Provide information regarding flight schedules.Assist with missed connections.Offer special attention to VIP passengers.Support nervous or anxious passengers.Maintain excellent customer satisfaction.8. TeamworkCoordinate with pilots.Work closely with fellow cabin crew.Assist ground staff during boarding.Coordinate with catering teams.Support maintenance staff when necessary.Participate in crew briefings and debriefings.Daily DutiesBefore FlightAttend pre-flight briefing.Review flight information.Check weather updates.Verify passenger information.Inspect safety equipment.Prepare cabin.Check catering supplies.Ensure emergency equipment is operational.During BoardingWelcome passengers.Verify seating.Assist with luggage.Help special-needs passengers.Conduct safety checks.Ensure cabin readiness.During FlightConduct safety demonstrations.Serve meals and beverages.Respond to passenger requests.Monitor cabin safety.Perform regular cabin inspections.Handle emergencies if required.After LandingAssist passengers during disembarkation.Inspect aircraft cabin.Complete documentation.Report incidents.Secure company equipment.Required QualificationsEducational Qualification10+2 (Higher Secondary) minimum.Diploma or Bachelor's degree preferred.Cabin Crew or Hospitality certification is an advantage.Preferred SkillsTechnical SkillsAviation safety proceduresEmergency responseFirst aid and CPRPassenger handlingCabin equipment operationFood and beverage serviceAviation regulationsDocumentationSoft SkillsExcellent communicationCustomer service orientationTeamworkLeadershipTime managementProblem-solvingDecision-makingPatienceAdaptabilityProfessional appearancePositive attitudeStress managementConflict resolutionCultural awarenessPhysical RequirementsGood overall health and physical fitness.Ability to stand and walk for extended periods.Ability to lift and store cabin baggage.Good vision (corrected vision acceptable as per airline policy).Ability to swim (required by many airlines).No visible tattoos or piercings where prohibited by airline policy.Professional grooming standards.Working ConditionsRotational shifts.Domestic and international flights.Night duties.Weekend and holiday work.Long flying hours.Jet lag and changing time zones.Frequent travel.Equipment UsedSafety and emergency equipmentPublic address (PA) systemInterphoneMeal cartsFirst aid kitsFire extinguishersAutomated External Defibrillator (AED)Emergency slides and life jacketsKey Performance Indicators (KPIs)Passenger satisfaction scoresSafety complianceOn-time cabin readinessService qualityComplaint resolutionEmergency preparednessGrooming and professionalismTeam performanceAccuracy of flight documentationCareer ProgressionCabin Crew / Flight AttendantSenior Cabin CrewLead Cabin CrewCabin SupervisorPurser / Cabin ManagerIn-Flight Service ManagerCabin Crew TrainerQuality & Safety AuditorBase ManagerCabin Services ManagerSalary (India - Approximate)Fresher: 25,000-45,000 per monthExperienced (2-5 years): 45,000-80,000 per monthSenior Cabin Crew: 80,000-1,50,000+ per monthInternational airlines may offer significantly higher compensation, along with layover allowances and travel benefits.

We are seeking a motivated Airlines Executive to join our team in Mumbai. This role is ideal for individuals with 0 to 5 years of experience who are passionate about the airline industry and customer service. The successful candidate will help enhance the travel experience for our customers.Key Responsibilities:1. Customer Service: Assist passengers from check-in to boarding, addressing inquiries and resolving issues to ensure a smooth travel experience.2. Ticketing and Reservations: Manage ticket bookings and changes, ensuring accuracy in transactions and helping customers understand their travel options.3. Flight Information: Provide up-to-date information on flight schedules, delays, and cancellations, maintaining communication with both customers and airline staff.4. Documentation: Ensure all necessary travel documents are in order, helping customers with identification, visas, and any paperwork required for travel.5. Collaboration: Work closely with other teams such as ground staff and guest services to maintain high service standards and operational efficiency.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with customers and colleagues. Strong problem-solving abilities are essential for addressing travel-related issues. Attention to detail is crucial for accurate ticketing and documentation. The ideal candidate is enthusiastic, adaptable, and ready to work in a fast-paced environment, with a commitment to providing exceptional service. A positive attitude and the ability to work well under pressure are also highly valued.

Branch Manager Job Description :- Branch Manager should have deep and strong knowledge of sensor, Temperature controller, thyristors, safety,etc Hands on experience of CRM portal Good knowledge of industry segment Automation, packaging, pharma, HVAC, printing, automobile. Dealer Management/ Experience of managing channels. Having the good knowledge OEMs and end user. Develop strong business relationships with key customers. Together with the branch management team develop strategies to ensure business growth through effective account management and direct customer and market communications. Co-ordinate with other Managers to ensure efficient sharing of resources between branches including National account sales, training and technical support, and project resources. Drive Schneider initiatives by collaborating across business units with clear results. Team handling experience of minimum 5 nos of members Administration Support at branch Achieve target of individual and regionalQualification: B. Tech (Electrical, Electronics Or Instrumentation) Post graduation (Not Compulsory)Experience : Minimum 07-10 Years experience also considered Team handling experience is mandatorySkills : Excellent strategic leadership skills Strong presentation and written and communication skills Advanced understanding of Industrial Automation Excellent customer relationship skills Capability to think beyond the branch activities to continue growth Strong sales, technical and management skills Proficient in Microsoft Office programs including but not limited to, Word, Access and Excel.

An Air Ticketing Executive is responsible for handling flight reservations, ticket issuance, cancellations, and customer support. The role involves working with airline reservation systems, coordinating with clients, and ensuring smooth travel arrangements while delivering excellent customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air ticketsManage reservation systems like Amadeus GDS, Galileo GDS, or Sabre GDSProvide customers with flight schedules, fares, and travel informationAssist with visa, travel insurance, and itinerary planningHandle customer queries via phone, email, or in personCoordinate with airlines for seat availability and special requestsProcess refunds and handle ticket amendmentsMaintain booking records and documentationEnsure compliance with airline policies and regulationsAchieve sales targets (if applicable in travel agencies) Qualifications:Minimum: 12th Pass or GraduateDiploma or certification in Travel & Tourism / Aviation (preferred) Experience:Freshers can apply1-3 years experience preferred in ticketing or travel industry Skills Required:Knowledge of airline reservation systems (GDS)Good communication and interpersonal skillsBasic computer knowledge (MS Office, email handling)Attention to detail and accuracyProblem-solving and customer handling skillsAbility to work under pressure and meet deadlines Technical Skills:Ticketing software proficiency (Amadeus, Galileo, Sabre)Fare calculation and itinerary planningUnderstanding of airline codes and terminology Working Conditions:Rotational shifts (including weekends & holidays)Office-based or airport-based roleFast-paced work environment Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 70,000+ per month

Candidate Needs to Handle Customer Queries and Service Related Issues in Freight Forwarding Companies and Should have Experience in Import Related Customer Serving Domain and Should Be Able to Handle Independently.

To market multiple products individually in property, Chemicals, and Solar products, Executives and Engineers will be preferred

Candidate needs to handle customer queries and service related issues