Customer Relationship Manager Job Vacancies in Maharashtra

We are looking for a Customer Service Executive to join our team in Dapodi. The ideal candidate will play a crucial role in ensuring customer satisfaction and providing support for various customer inquiries.**Key Responsibilities:**- **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing accurate and timely information to help resolve their issues.- **Product Knowledge:** Stay updated on the company's products and services to offer knowledgeable advice and solutions to customers.- **Handle Complaints:** Address customer complaints professionally and work towards a resolution that satisfies both the customer and the company.- **Document Interactions:** Maintain clear records of customer interactions and transactions to track issues and ensure follow-up where necessary.- **Collaborate with Teams:** Work with other departments to improve customer service processes and enhance overall customer experience.**Required Skills and Expectations:**- Candidates should hold a B.Com degree and have 0 to 5 years of experience in customer service or related roles.- Strong communication skills in English and local languages are essential for effective customer interaction.- The ideal candidate must be friendly, patient, and able to handle difficult situations with professionalism.- Proficiency in using computer systems and customer service software is expected.- A good understanding of customer service principles and practices will be an advantage.- Candidates must be willing to work full-time from our office in Dapodi and possess a positive attitude towards teamwork and problem-solving.

Key ResponsibilitiesClient Relationship Management: Acting as the primary point of contact to foster trust and long-term partnerships.Needs Assessment: Understanding client's financial goals or business needs to offer tailored solutions and advice.Sales & Growth: Meeting sales targets by identifying upselling and cross-selling opportunities within existing accounts.Conflict Resolution: Addressing client complaints and concerns promptly and professionally.Reporting & Analysis: Monitoring account performance, maintaining accurate records in CRM systems, and preparing reports on client interactions.Internal Collaboration: Working with marketing, sales, and support teams to deliver a seamless client experience.Required Skills and QualificationsCommunication: Strong verbal and written communication skills for client interaction and negotiation.Interpersonal Skills: Empathy and a customer-centric mindset to build trust.Problem-Solving: Ability to resolve complex customer issues efficiently.Technical Skills: Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office/Google Workspace.Education/Experience: Usually requires a bachelor

We are looking for a dynamic and empathetic Parent Relations Manager (PRM) who willserve as the primary liaison between parents and the school. The ideal candidate willensure smooth communication, manage the admission process, and strengthen theschool-parent relationship through proactive engagement.

1. Area DevelopmentPromote solar rooftop awareness in the assigned block.Build strong local connections with teachers, community leaders, and residents.2. Team BuildingIdentify and onboard local advisors or volunteers.Guide and support team members to achieve mission targets.3. Lead GenerationGenerate residential and institutional solar rooftop leads.Create awareness about government solar schemes.4. Community EngagementConnect with schools, villages, and community groups.Conduct awareness sessions about solar energy and its benefits.5. Reporting & CoordinationSubmit weekly performance reports.Coordinate with Cluster and District teams.EligibilityGraduate or socially active individual preferred.Strong local network in the block.Good communication and leadership abilities.Skills RequiredLeadershipCommunicationLocal networkingBasic digital skills (WhatsApp, reporting, documentation)Earning OpportunityPerformance-based incentives.Opportunity to grow within the mission structure.

We are looking for a dynamic and result-oriented Sales Executive to manage project sales, generate leads, and convert prospects into customers for residential projects (1, 2 & 3 BHK flats). The candidate should have strong communication skills and a passion for real estate sales.Handle customer inquiries from walk-ins, WhatsApp, Facebook/Meta ads, and property portalsExplain project details like layout, pricing, amenities, and location advantagesConduct site visits and property presentationsFollow up with prospects and convert them into bookingsCoordinate with the marketing team for campaigns and lead generationMaintain customer database and sales reportsAchieve monthly and quarterly sales targetsBuild strong relationships with clients and channel partners

We are seeking a dedicated Back Office Assistant to join our team in Nagpur. This is a full-time position suitable for individuals with 0 to 2 years of experience in a similar role. You will play a vital role in supporting our operations and ensuring smooth daily functioning.Key Responsibilities:- **Data Entry**: Accurately enter information into our systems to maintain updated records. Attention to detail is crucial for ensuring the accuracy of data.- **Documentation**: Organize and manage documents and files. You will help keep our records structured, making it easier for the team to access important information.- **Communication**: Assist in communicating with internal teams or clients when needed. This may include responding to queries or providing necessary information to support various departments.- **Inventory Management**: Help track inventory levels and assist in ordering supplies. Your monitoring will ensure that our office is well-stocked and operational.- **Administrative Support**: Provide general administrative support to senior staff members. This may involve scheduling meetings, preparing reports, and assisting in various tasks to support daily operations.Required Skills and Expectations:Candidates should hold a graduate degree and have basic computer skills, including proficiency in MS Office. Strong communication skills, both verbal and written, are essential. A proactive attitude and willingness to learn are expected, along with the ability to work effectively in a team environment. Good organizational skills will help manage multiple tasks efficiently.

We are looking for a dedicated Customer Operation Executive to join our team in Mumbai. This role is ideal for individuals with up to 2 years of experience and a minimum of a 12th-grade education.**Key Responsibilities:**- **Customer Support:** Provide assistance to customers through various channels, ensuring their inquiries and concerns are addressed promptly and accurately.- **Order Processing:** Manage the entry and tracking of customer orders, ensuring that all information is correct and processed on time.- **Documentation:** Maintain accurate records of customer interactions, orders, and feedback to help improve service quality and resolve any recurring issues.- **Problem Resolution:** Identify and resolve customer issues in a professional manner, escalating to senior staff when necessary to ensure customer satisfaction.- **Team Collaboration:** Work closely with other departments like sales and logistics to coordinate efforts and improve the overall customer experience.**Required Skills and Expectations:**The ideal candidate should have strong communication skills in English and Hindi, both written and verbal. Attention to detail is crucial to ensure accuracy in data entry and customer service. A friendly and patient attitude toward customers is essential, along with the ability to work in a team environment. Basic computer skills and familiarity with office software are expected, as well as the ability to learn new software tools quickly. You should be able to manage multiple tasks efficiently while maintaining a positive and professional demeanor.

Job Description - Sales ManagerWe are looking for a dynamic Sales Manager to drive business growth by generating leads, acquiring new clients, and managing key accounts in the water and wastewater treatment sector (STP/ETP/RO/WTP). The role involves identifying business opportunities, meeting clients, preparing proposals, and closing deals.The ideal candidate should have strong B2B sales experience, excellent communication skills, and the ability to achieve sales targets. Prior experience in water treatment or industrial solutions will be an added advantage.

We are Recruiting Customer AssistantCompensation:- Base salary Mention - Assist with online operation- Commission starting from $100 (Paid Daily)- Comprehensive onboarding training system- Opportunities for promotion and salary increase for outstanding performance.

We are looking for a dedicated and organized Customer Service Manager to lead our customer service team in Baner, Pune. This role is ideal for someone with 1 to 3 years of experience in customer service. The Customer Service Manager will oversee day-to-day operations, ensuring that our customers receive the best possible support and assistance. You will manage a team, set goals, and track performance to enhance customer satisfaction.Key Responsibilities:1. **Team Leadership**: Supervise and motivate the customer service team to achieve high performance. You will provide training and support to help team members develop their skills.2. **Customer Support Management**: Address customer inquiries and issues efficiently. This includes resolving complaints and ensuring that each customer has a positive experience with our services.3. **Performance Monitoring**: Analyze team performance and customer feedback to identify areas for improvement. You will use this information to implement strategies that enhance service quality.4. **Reporting**: Prepare and present reports on team performance and customer satisfaction metrics to management. This will help inform decisions about service improvements.Required Skills and Expectations:The ideal candidate has excellent communication and interpersonal skills. You should be able to work well under pressure and be solution-oriented. Strong organizational skills and the ability to manage multiple tasks are essential. A graduate degree is required, and experience in customer service management is a must. Being a female candidate is a preference for this role.

Key ResponsibilitiesPortfolio Management: Manage a dedicated portfolio of existing clients, ensuring their needs are met and identifying opportunities for growth.Strategic Advisory: Act as a consultant to the client, recommending products or services (financial, real estate, or corporate) that align with their specific objectives.Revenue Generation: Meet monthly or quarterly targets through upselling, cross-selling, and client retention.Conflict Resolution: Serve as the primary point of contact for any issues, ensuring swift and professional resolution to maintain client trust.Networking: Actively seek new high-net-worth (HNW) or corporate leads through referrals and professional networking.Market Intelligence: Stay updated on market trends and competitor offerings to provide proactive advice to clients.Required Skills & QualificationsInterpersonal Skills: Exceptional ability to build rapport and communicate with high-level executives or HNW individuals.Financial Literacy: Strong understanding of market dynamics, investment products, or industry-specific commercial terms.Negotiation & Persuasion: Ability to handle complex negotiations and close deals while maintaining a client-first approach.Organization: Highly organized with the ability to manage multiple client accounts simultaneously without compromising quality.Experience: Typically requires 3-5 years of experience in sales, banking, real estate, or client servicing.

Eligibility:MBA / BBA / Graduate (Freshers can apply)Candidates interested in sales & marketingPrior internship (optional but preferred)Key Responsibilities:Generate and qualify leads through calls, social media, and referencesUnderstand client requirements and suggest suitable propertiesSchedule and coordinate site visits with potential buyersAssist in property presentations and client meetingsFollow up with clients and maintain strong relationshipsSupport the sales team in closing dealsMaintain client data and update CRM records regularlyConduct basic market research on property trends and competitorsAssist in creating marketing content (WhatsApp, Instagram, listings)

Job Description:The Emerald Resort is looking for enthusiastic and responsible candidates to join our hospitality team. We are hiring for Front Office Executive and other hotel operational roles. The candidate should have good communication skills, a professional attitude, and the ability to handle guests efficiently.Key Responsibilities:Welcome and assist guests during check-in and check-outHandle guest inquiries, reservations, and phone callsCoordinate with housekeeping and other departmentsMaintain guest records and ensure smooth front desk operationsProvide excellent customer service to ensure guest satisfactionDirect walk-in Interviews also possible Feel free to contact us on - 9119411411 or 9021373151 Mail - info@theemeraldresorts.in

We are looking for a Human Resource Executive based in Ghatkopar West to help manage our HR functions and support the company's growth. The ideal candidate will play a key role in various HR processes and contribute positively to our work environment.**Key Responsibilities:**- **Recruitment and Onboarding:** Assist in attracting, interviewing, and hiring new employees. Ensure a smooth onboarding process for new hires to help them integrate into the company.- **Employee Relations:** Act as a point of contact for employees regarding any HR-related queries or issues. Foster a positive work environment by promoting open communication.- **Performance Management:** Support the performance appraisal process by helping managers set goals and evaluate employee performance, ensuring alignment with the companys objectives.- **Training and Development:** Identify training needs within the organization and coordinate programs to enhance employee skills and knowledge.- **Payroll and Benefits Administration:** Assist in managing payroll processes and employee benefits inquiries, ensuring accuracy and timely processing.- **Compliance and Record Keeping:** Ensure all HR policies and practices comply with local labor laws. Maintain employee records accurately and confidentially.**Required Skills and Expectations:**Candidates should have a degree in B.A, B.B.A, or B.Com and possess 1 to 5 years of experience in HR roles. Strong communication and interpersonal skills are essential to effectively interact with employees at all levels. Proficiency in HR software and Microsoft Office is expected. The ideal candidate should be organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment. A proactive attitude and a commitment to continuous improvement in HR practices will be highly valued.

Job Title: Relationship Officer MSME / LAP / Housing LoanDepartment: Sales AssetsFunction: MSME / Loan Against Property / Housing LoanGrade: Executive / Senior Executive / Assistant Manager ILocation: As per branch requirementReporting To: Sales ManagerJob SummaryThe Relationship Officer will be responsible for quality customer acquisition as per the product bouquet of the business. The role requires strict adherence to bank processes and policies while maintaining strong customer relationships and coordination with internal teams.Key ResponsibilitiesSource loan clients in line with business plans and monthly targets.Handle Direct Market Sourcing (DST model).Manage MSME Loans, Loan Against Property (LAP), and Housing Loan products.Ensure proper documentation and file processing.Maintain strict credit discipline and ensure zero default in recovery.Monitor loan portfolio through utilization checks and regular visits.Ensure compliance with policies, procedures, and practices.Maintain accurate and timely reporting.Address customer queries and ensure customer satisfaction.Complete loan contracts by explaining terms, collecting signatures, and processing required formalities.Perform any additional tasks assigned by management.Eligibility CriteriaFor RO MSME / LAPMinimum 1 year experience in MSME Loan / Loan Against Property (LAP).Must have experience in secured business loans.Exposure to Affordable MSME / Affordable LAP is mandatory.Experience in Direct Market Sourcing required.For RO Housing LoanMinimum 1 year experience in Housing Loan / Mortgage Loan (secured).Exposure to Affordable Housing Loan segment is mandatory.Experience in Direct Market Sourcing required.Important NotesAvoid candidates from Personal Loan, Credit Card, Fresher, or Unsecured Loan background.Minimum 1 year relevant experience with proper relieving letter required.Employment gap should not exceed 4 months.Candidate must join at similar CTC.Maximum age: 30 years.CIBIL score should be 700 or above.Salary & BenefitsSalary up to 25,000 per month (based on experience and last CTC).Fuel AllowanceMediclaimTerm InsuranceQualificationGraduate in any stream (mandatory).23 years relevant experience in BFSI domain preferred.Documents Required at InterviewAadhaar Card & PAN Card copyLast 3 months payslips / latest increment letterOffer letter of current organizationExperience letter & relieving letter of previous organization

We are seeking a Relationship Manager to join our team in Wakad. As a Relationship Manager, you will play a key role in building and maintaining strong relationships with clients and help enhance their experience with our services.**Key Responsibilities:**- **Client Engagement:** Actively communicate with clients to understand their needs and provide appropriate solutions, ensuring high levels of satisfaction.- **Account Management:** Oversee the accounts of assigned clients, ensuring their queries are addressed promptly and efficiently to foster loyalty.- **Sales Support:** Assist the sales team in identifying new business opportunities by maintaining regular contact with potential clients and understanding market trends.- **Reporting:** Prepare regular reports on client interactions and feedback, helping to identify areas for improvement and growth.- **Collaboration:** Work closely with internal teams to coordinate efforts and ensure that client needs are highly prioritized and met effectively.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to convey information clearly and build rapport with clients.- **Problem-Solving Abilities:** Ability to identify and resolve client issues quickly and effectively, demonstrating a proactive approach.- **Organization Skills:** Excellent organizational skills to manage multiple accounts and tasks simultaneously, ensuring nothing falls through the cracks.- **Interpersonal Skills:** A friendly and approachable demeanor to create a welcoming environment for clients and facilitate positive interactions.- **Adaptability:** Willingness to learn and adapt in a fast-paced work environment, showing initiative and enthusiasm in all tasks. This is an exciting opportunity for individuals eager to start their careers in relationship management and client engagement.

We are looking for a dedicated Office Assistant to join our team in Nashik. The ideal candidate should have 1 to 2 years of experience and hold a degree in fields such as B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, or B.E. This full-time position requires a female candidate who will work from the office.**Key Responsibilities:**- **Organizing Office Documents:** Maintain and manage files and records to ensure easy access to important documents and information.- **Assisting with Correspondence:** Handle incoming and outgoing communications, such as emails and phone calls, ensuring timely responses and efficient information flow.- **Supporting Daily Operations:** Assist with day-to-day office activities, ensuring a smooth and efficient working environment for all staff.- **Scheduling Meetings:** Coordinate and schedule meetings for team members, helping to manage calendars and ensure everyone is informed.- **Managing Supplies:** Oversee office supplies and inventory, placing orders as necessary to maintain stock levels.**Required Skills and Expectations:**Candidates must possess strong organizational skills and attention to detail to manage various tasks effectively. Good communication skills, both verbal and written, are essential for interacting with team members and clients. Proficiency in basic office software, such as Microsoft Word and Excel, is required for document management and reporting. The candidate should be a team player who is proactive in addressing challenges and can adapt to changing priorities in a dynamic office environment. A positive attitude and a willingness to learn are also highly valued.

Key ResponsibilitiesTeam Leadership: Hiring, training, and supervising technicians, service advisors, and support staff.Workflow Optimization: Managing the schedule of the service floor to ensure jobs are completed on time.Customer Resolution: Handling escalated customer complaints and ensuring a First Time Right (FTR) approach to repairs.Financial Management: Tracking the department's revenue, managing expenses, and ensuring the service center meets its profit targets.Quality Control: Monitoring the quality of work performed and ensuring compliance with safety and industry standards.Inventory Management: Overseeing the availability of spare parts and tools required for service operations. Required SkillsTechnical Expertise: A deep understanding of the products being serviced (e.g., if in an auto-center, knowledge of engine mechanics).Soft Skills: High emotional intelligence to deal with frustrated customers and manage a diverse technical team.Analytical Thinking: Ability to read Service Dashboards and identify why certain metrics (like Turnaround Time) are lagging.Operational Management: Mastery of ERP or Service Management software (like Salesforce Service Cloud or industry-specific DMS).

To market multiple products individually in property, Chemicals, and Solar products, Executives and Engineers will be preferred