Looking after Office Management, Communication, Scheduling meetings and Coordination, Record Keeping and Filing, Support to Staff and Managers, Placing Orders, Assisting in Marketing activities. Freshers & Interns are welcome.
Tele Caller Good CommunicationCustomer RelationshipCustomer RetentionOutbound CallingInbound CallsStrategic Communication
-Engage with premium customers through outbound calls to build and maintain strong relationships.-customer needs and provide tailored solutions to enhance their experience with our products and services.-Address customer inquiries, concerns, and feedback promptly and professionally, ensuring a high level of satisfaction.-Collaborate with internal teams to resolve customer issues and improve service delivery.-Document customer interactions and maintain accurate records in the CRM system.-Conduct follow-ups with customers to ensure ongoing satisfaction and gather insights for continuous improvement.-Identify opportunities for upselling and cross-selling products and services to premium customers.-Assist in organizing customer events and engagement activities to foster community and loyalty