Customer Management Job Vacancies in Siliguri

We are seeking a motivated Restaurant Captain to join our team in Siliguri, India. This full-time position is ideal for an individual with 1-2 years of experience in the restaurant industry. The candidate should have completed at least the 10th grade and be male.nnKey Responsibilities:nn1. Supervise Staff: Lead and manage the waitstaff to ensure excellent customer service. You will provide guidance and support to team members, ensuring they are well-trained and motivated to deliver high-quality service.nn2. Customer Interaction: Greet and assist guests as they arrive. Your friendly demeanor will help create a welcoming atmosphere, and you will address any inquiries or requests promptly and effectively.nn3. Order Management: Oversee the taking and processing of customer orders. You will ensure that orders are accurate and delivered in a timely manner, maintaining high standards of service.nn4. Maintain Cleanliness: Ensure that the restaurant is clean and well-organized at all times. You will monitor the dining area, ensuring that tables are set properly and that hygiene standards are upheld.nnRequired Skills and Expectations:nnCandidates should have strong communication and interpersonal skills to effectively interact with both staff and customers. A good understanding of restaurant operations and a keen attention to detail are essential. You should be able to work in a fast-paced environment and adapt to changing situations efficiently. Teamwork is vital in this role, and being punctual and reliable is expected.

Job Summary:We are seeking a dynamic and motivated Sales Executive to join our showroom team. The ideal candidate will be responsible for assisting walk-in customers, following up on sales inquiries,Generating new leads and achieving monthly sales targets. This role requires excellent communication, negotiation skills, and a passion for automobiles and willing to do field job.Key Responsibilities: Field visit and generate potential lead from market. Use of digital Social Media platforms to generate leads. Greet and assist customers, understand their vehicle requirements, and provide suitable options. Conduct detailed product presentations, test drives, and vehicle feature demonstrations. Maintain up-to-date knowledge of the used car inventory, pricing, financing options, and industry trends. Handle inquiries via phone, WhatsApp, email, and showroom visits. Prepare and present quotations, finance deals, and negotiate pricing to close sales. Ensure proper documentation and coordinate with back-office for loan, insurance, and RTO formalities. Achieve monthly sales targets and contribute to team goals. Follow up with potential leads and maintain customer relationships for repeat business and referrals. Maintain records of all leads, follow-ups, and customer interactions. Attend daily sales meetings, training, and dealership events as required.Key Skills & Competencies:Strong communication and interpersonal skills.Good negotiation and closing skills.Customer-centric attitude.Ability to work under pressure and achieve targets.Qualification & Experience:Minimum H.S. Pass / Graduate (Preferred)1-3 years of experience in automobile sales (used or new car dealership preferred)Freshers with good communication skills and passion for sales can also apply.Candidates with Two Wheeler and valid License Preferred.

We are looking for a motivated Field Sales Executive for the beverage industry based in Siliguri. The ideal candidate will have 1 to 5 years of experience in sales and will be responsible for driving sales and building relationships with clients.Key Responsibilities:1. Sales Development: Identify and pursue new sales opportunities in the designated territory, actively seeking out potential clients and markets to expand business reach.2. Client Relationship Management: Build and maintain strong relationships with existing and new clients, ensuring their needs are met and fostering loyalty to the brand.3. Product Promotion: Effectively present and promote our beverage products to potential clients, emphasizing key features and advantages over competitors.4. Market Analysis: Monitor market trends and competitor activities to provide insights that assist in strategic sales planning and decision-making.5. Reporting: Prepare and submit regular sales reports to management, detailing performance metrics, sales forecasts, and feedback from clients to help inform future strategies.Required Skills and Expectations:Candidates should possess a graduate degree and have a strong understanding of the beverage industry. Excellent communication and interpersonal skills are essential for interacting with clients effectively. A results-oriented mindset along with the ability to work independently is necessary to succeed in this role. Candidates should also be comfortable with using sales software and tools to track progress and manage client relationships. A male candidate is preferred due to specific team dynamics.

We are looking for a Ramp Supervisor in Siliguri, India. This full-time position is open to freshers who have completed their 10th-grade education. The Ramp Supervisor will play an essential role in overseeing operations on the ramp.nnKey Responsibilities:nn- Supervise Ramp Operations: You will manage the daily activities on the ramp, ensuring that all ground handling tasks are performed efficiently and safely.n- Coordinate Staff: You will lead a team of ground staff, assigning duties and ensuring that everyone understands their roles during peak times.n- Ensure Safety Compliance: You will monitor safety protocols on the ramp and ensure that all team members follow safety guidelines to minimize risks.n- Report Issues: You will identify and report any operational issues or inefficiencies to your superiors promptly, helping maintain smooth operations.nnRequired Skills and Expectations:nnWe are seeking individuals who are proactive and have strong organizational skills. You should possess good leadership abilities and be able to motivate a team. The ideal candidate will have excellent communication skills to interact effectively with team members and other departments. Attention to detail and a commitment to safety in the workplace are essential. Since this is a work-from-office position, being present and engaged in daily operations is crucial for success. If you are eager to start your career in a dynamic environment, we encourage you to apply!

We are looking for a dedicated Flight Operator to join our team in Siliguri, India. This is a full-time position ideal for freshers who have completed at least their 10th grade. As a Flight Operator, you will be responsible for coordinating flight operations and ensuring that all processes run smoothly. Your key responsibilities include monitoring flight schedules and making necessary adjustments to keep everything on track. You will also communicate with pilots, crew members, and ground staff to ensure that all information is shared accurately.You will assist in preparing flight plans and ensure compliance with safety regulations and procedures. This role requires you to handle passenger inquiries and provide excellent customer service, creating a pleasant experience for everyone traveling with us. Additionally, you will record flight data and maintain logs, which are essential for operational efficiency.To excel in this position, you should have good communication skills and be comfortable working in a fast-paced environment. Strong attention to detail is crucial, as you will be managing information that affects flight operations. You must also be a team player, as collaboration with different departments is key to ensuring the success of our flights. A positive attitude and a willingness to learn will help you thrive in this exciting role as a Flight Operator.

The Airport Manager is responsible for overseeing airport operations in Siliguri, ensuring efficient functioning and smooth passenger experiences. This role is ideal for freshers who are eager to learn and grow in a dynamic work environment.Key Responsibilities include:1. Operational Management: Coordinate daily airport operations, ensuring compliance with safety and security regulations. This ensures passengers have a safe travel experience.2. Customer Service: Address passenger inquiries and complaints, providing timely assistance. This helps maintain a positive relationship with travelers.3. Staff Supervision: Oversee airport staff, ensuring they are trained and following standard operating procedures. Effective management ensures that all team members perform their duties efficiently.4. Collaboration with Authorities: Work with government and aviation authorities to handle regulatory requirements and audits. This ensures the airport operates within legal frameworks.5. Emergency Response: Develop and implement emergency response plans to handle various situations effectively. Being prepared is crucial for passenger safety.The ideal candidate should possess strong communication skills, allowing them to interact effectively with staff and travelers. A problem-solving attitude is essential, along with the ability to handle stressful situations calmly. Additionally, candidates should be punctual, reliable, and willing to work flexible hours, including weekends and holidays. Being a team player is vital, as collaboration is key in this busy environment.

As an Airline Customer Service Representative, you will play a critical role in ensuring a pleasant travel experience for our customers. Your primary focus will be on providing exceptional service and support for all airline-related inquiries.Key Responsibilities:- Customer Assistance: Greet customers warmly and assist them with their travel needs, including ticket booking, flight changes, and cancellations, ensuring they have all the information they need.- Issue Resolution: Address customer complaints or issues effectively by listening carefully and providing appropriate solutions to enhance customer satisfaction.- Information Management: Provide accurate information about flight schedules, baggage policies, and payment options, helping customers make informed decisions about their travel.- Data Entry and Documentation: Maintain accurate records of customer interactions and transactions, ensuring that all data is updated in the companys systems.- Collaboration with Team: Work closely with other team members to handle peak times and ensure a smooth operation, fostering a team-oriented environment.To succeed in this role, you should have excellent communication and interpersonal skills, allowing you to interact positively with customers. A friendly demeanor and a problem-solving attitude is essential. Basic computer skills are necessary to manage reservations and coordinate with airline systems. A willingness to learn and adapt, along with a commitment to delivering high-quality service, will help you thrive in this position. Being punctual and reliable is also critical in this full-time role based in Siliguri.

Job Purpose:To lead and manage the sales team. Drive car sales, meet monthly sales targets, maintain customer satisfaction, and ensure growth in revenue through strategic planning and effective execution.Key Responsibilities:Achieve monthly and annual sales targets.Develop and implement effective sales strategies to increase vehicle sales.Monitor daily sales activities and guide the sales team accordingly.Analyzing market trends and identifying sales opportunities.Looking after marketing campaigns & co-ordinating Social Media TeamTeam Leadership:Recruit, train, and mentor sales executives.Conduct regular team meetings, performance reviews, and skill development sessions.Set individual targets for the sales team and monitor their performance.Training & motivating everyone about teamwork and also plan sales for every individualCustomer Handling:Ensure a high level of customer satisfaction and positive experience.Handle high-value or complex customer negotiations.Address customer queries, complaints, and ensure timely resolution.Inventory & Pricing:Maintain optimal inventory of used cars. Entire stock management (90 days cycle)Coordinate with procurement teams for optimum inventory management.Monitoring vehicle pricing and profitability.Marketing & Business DevelopmentWork with the marketing team to plan and execute sales promotions and campaigns.Support digital and offline lead generation efforts.Relationship building with OEM