11

Customer Management Job Vacancies in Jammu

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Air Ticketing Executive Fresher

Cloud Careers Services

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Jammu
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsJammuSrinagarLehShimlaKangraKullu-ManaliAmritsarBathindaJalandharLudhianaJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Jammu
Data Entry Operator Back Office Executive Passport Checking Man Management Customer Care Computer Operator
As an Air Ticketing Staff member, you will play a vital role in ensuring smooth travel experiences for customers at our Jammu location. This full-time position requires you to work from the office and is open to candidates with 0 to 3 years of experience. Key Responsibilities:- Process Air Ticket Reservations: Handle customer requests for air ticket bookings via phone, email, or in-person while ensuring accurate and timely service.- Provide Customer Support: Assist customers with inquiries regarding flight schedules, pricing, and ticket changes, maintaining a positive customer relationship.- Issue Tickets: Generate and issue electronic tickets in compliance with airline policies, ensuring adherence to all regulations.- Manage Refunds and Cancellations: Process cancellations and refunds as required, effectively communicating with customers regarding policies and procedures.- Maintain Records: Keep detailed records of transactions, ensuring proper documentation and data entry into the system for easy retrieval.Required Skills and Expectations:- High School Diploma: Completion of at least 10th grade education is required.- Communication Skills: Strong verbal and written communication abilities to interact effectively with customers and team members.- Attention to Detail: Ability to accurately process bookings and handle customer information without errors.- Computer Proficiency: Familiarity with booking software and office applications to manage reservations and records efficiently.- Team Player: A willingness to collaborate with colleagues to enhance customer satisfaction and streamline operations. Candidates interested in this role can participate in the interview process from 10 AM to 6 PM.
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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Jammu
Ground Staff Airport Manager Airport Operation Ground Staff Executive Air Ticketing Executive Passport Checking Staff Customer Handling Executive Customer Relationship Officer Customer Management Airport Executive
Ground staff are the people who keep airport and airline operations running smoothly on the ground. They assist passengers, handle check-in and boarding, coordinate baggage, support aircraft turnaround, and make sure safety and service standards are met.Key ResponsibilitiesWelcome passengers and verify travel documents.Issue boarding passes and assign seats.Accept and tag baggage according to airline rules.Make boarding announcements and manage queues.Assist elderly passengers, families, VIPs, and passengers with reduced mobility.Coordinate with cabin crew and flight operations for departure readiness.Handle delays, cancellations, and rebooking support.Ensure security and safety procedures are followed.Different Areas of WorkGround staff roles may vary depending on department:Passenger ServiceCheck-in, boarding gates, arrivals assistance.Ramp / ApronMarshalling, headset communication, pushback coordination.Baggage ServicesLost & found, mishandled baggage reports.Customer Support / Help DeskFlight information and special requests.Daily DutiesReporting before flight opening time.Preparing counters and system logins.Verifying manifests and passenger loads.Closing flights and submitting reports.Skills & CompetenciesStrong communication and grooming.Customer service mindset.Ability to work in shifts, weekends, holidays.Patience in high-pressure situations.Teamwork and coordination.Basic computer knowledge.Educational Qualification10+2 or graduation (aviation/hospitality preferred).Training in customer service or airport operations is helpful.
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  • 0 - 5 yrs
  • 3.3 Lac/Yr
  • Jammu
Customer Relationship Retail Sales Channel Sales Marketing Communication Management Skills Lead Generation Field Sales
Join the Paytm Team as a Field Sales Executive!Are you a driven, enthusiastic individual ready to revolutionize digital payments in Jammu? Salary & IncentivesMonthly Salary: 17,500 to 21,000 (Fixed)Incentives: Earn up to 30,000 monthly (Performance-based) Location & ContactLocation: Jammu (Field Job)Contact: Call 9682521392 to Apply Now! Key ResponsibilitiesAs a Field Sales Executive, you will be the face of Paytm, driving the adoption of our innovative payment solutions. Your core duties will include:Merchant Onboarding: Visit local retail shops, businesses, and enterprises to onboard them onto the Paytm platform.Product Sales: Drive the sale and deployment of Paytm products, such as QR Codes, Soundboxes, and EDC/Card Swipe Machines.Lead Generation: Identify new sales opportunities and generate leads through market visits, cold calling, and networking.Customer Relationship: Ensure customer satisfaction by providing basic training, addressing queries, and resolving minor issues for merchants.Branding: Conduct branding and re-branding activities in your assigned territory to maximize Paytm's visibility.
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Client Relationship Manager (Full Time)

Vivekanand Healthcare Accred Solution Private Limited

Marketing Client Servicing Customer Relationship Powerpoint Convincing Power Revenue Expansion English Language Email Writing Healthcare Executive Strategic Thinking
Job DescriptionPositions For: Client Relationship Manager (CRM)Company: VIVEKANAND HEALTHCARE ACCRED SOLUTION PRIVATE LIMITEDLocation: Pan India state wise [No of Positions]Andhra Pradesh - 3Arunachal Pradesh - 1Assam - 1Bihar 2Chhattisgarh - 2Goa - 1Gujarat - 3Haryana - 3Himachal Pradesh - 2Jharkhand - 2Karnataka - 3Kerala - 1Madhya Pradesh - 5Maharashtra - 5Manipur - 1 Meghalaya - 1Mizoram - 1Nagaland - 1Odisha - 1Punjab - 3Rajasthan - 5Sikkim - 1Tamil Nadu - 3Telangana - 1Tripura - 1Uttar Pradesh - 3Uttarakhand - 2West Bengal - 2Union Territories:Andaman and Nicobar Islands - 1Chandigarh - 1Dadra and Nagar Haveli and Daman and Diu - 1Delhi - 3Jammu and Kashmir - 2Ladakh - 1Lakshadweep - 1Puducherry - 1(Remote / Freelance Model)Industry: Healthcare Consulting & AccreditationEmployment Type: Freelance / Performance-BasedCompensation: 5% 8% Commission Per Successful Project (Based on Deal Value & Performance)________________________________________ About the CompanyVivekanand Healthcare Accred Solution Private Limited is a specialized consultancy committed to raising healthcare standards through expert support in NABH, NABL, JCI, and ISO accreditation. We empower hospitals, clinics, and diagnostic labs to implement quality systems that ensure compliance, safety, and clinical excellence. Trusted by healthcare institutions across India, we deliver measurable results with a people-first approach.________________________________________ Position OverviewWe are looking for a result-driven Client Relationship Manager (CRM) to drive business growth through strategic client acquisition and relationship building. As a key representative of our consultancy, you will engage healthcare institutions, understand their needs, and guide them toward quality improvement through our services.This role is commission-based, offering 5% to 8% per successful deal, with no fixed salary. Its ideal for self-motivated professionals with healthcare industry knowledge and a strong network.________________________________________ Key Responsibilities Identify and engage prospective clients such as hospitals, labs, diagnostic centres, and clinics Promote and explain our healthcare accreditation services (NABH, NABL, JCI, ISO) Manage the full client lifecycle: lead generation, deal closure, onboarding coordination, and relationship nurturing Coordinate with internal quality consultants and trainers to ensure smooth project execution Track client satisfaction and maintain long-term relationships for referrals and renewals Stay updated with accreditation standards, compliance trends, and industry developments Maintain accurate reporting of leads, follow-ups, closures, and commissions________________________________________ Ideal Candidate Profile Background in hospital marketing, healthcare marketing, or sales 5+ years of relevant experience in healthcare or accreditation advisory preferred Excellent communication and relationship-building skills Strong networking ability with hospitals and healthcare decision-makers Ability to work independently with minimal supervision Strong understanding of NABH, NABL, JCI, or ISO processes is a bonusEducational Background: Bachelor's Degree: A bachelor's degree in a relevant field like Business Administration, Marketing, or Communications is often a good starting point. Master's Degree (Optional): An MBA with a focus on marketing or CRM can provide a competitive advantage for senior roles. CRM-Specific Courses: Certifications or specialized courses in CRM software, like Salesforce or HubSpot, can enhance your qualifications. ________________________________________ Compensation Performance-Based Model Commission Only: Earn 5% 8% of each deals total value based on project size and performance No fixed monthly salary, offering unlimited earning potential Commissions paid upon confirmed deal and client onboarding High-value projects can yield 25,000 to 1,00,000+ per deal Additional performance incentives may be considered over time________________________________________ How to ApplyTo apply, send your CV or professional profile to: [vivekanandhealthcareaccredsolu@gmail.com] [9053515351, 8648044804]Subject Line: Application for CRM Role [Your Name]________________________________________ Join a Mission That MattersBe part of a purpose-driven organization thats reshaping Indian healthcare by bringing quality, safety, and excellence to every institution we work with. If youre ambitious, connected, and driven by performance we want you on our team.
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Sales & Service Engineer

UV VIS India Pvt Ltd

Technician Activities Machine Maintenance Utility Maintenance Preventive Maintenance Technical Services Customer Management Field Service Hardware Installation Communication Skills
Join Our Team & Drive Innovation in Diagnostics!Are you passionate about cutting-edge IVD equipment and eager to make a difference in the medical diagnostics industry? Spectrum Medical Ind Pvt Ltd is looking for a dynamic Sales & Service Engineer to join our team!What Youll Do: Install, maintain, and troubleshoot biochemistry, hematology, and electrolyte analyzers Provide technical support and training to clients Develop strong customer relationships and drive sales growth Work closely with the sales team to expand market reach Ensure seamless after-sales service and client satisfactionWhat Were Looking For: Engineering background (Biomedical, Electronics, or related field) Experience in IVD or medical lab equipment (preferred) Strong problem-solving & communication skills Willingness to travel and support customersWhy Join Us? Competitive salary & incentives Growth opportunities in the fast-evolving IVD industry Work with cutting-edge lab technology Be part of a team thats revolutionizing diagnostics! Apply now andgrowwithus.
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Air Ticketing Customer Care Holiday Packages Interpersonal Skills Hotel Booking Outbound Tours Corporate Travel Management Travel Sales Tours Travel Tour Coordinator Good Communication Skills
We are looking for 120 Travel Executive Posts in Kolkata,Patna,Siliguri,North Sikkim,Darjeeling,rajasthan,Jammu,Srinagar,Bhubaneswar,Agartala, with deep knowledge in Air Ticketing,Customer Care,Holiday Packages,Interpersonal Skills,Hotel Booking,Outbound Tours,Corporate Travel Management,Travel Sales,Tours Travel,Tour Coordinator,Good Communication Skills and Required Educational Qualification is : Higher Secondary, B.A, Other Bachelor Degree .## Send yours CV/ Resume this WhatsApp Number- +91 8961167542## If you have any queries, you can contact this number- 8961167542A travel executive's job description may include:----Client service:- Providing exceptional customer service to clients. Travel planning:- Planning and booking travel arrangements for business or leisure trips. Research:- Researching destinations, travel trends, and industry news. Negotiation:- Negotiating with travel vendors for the best rates and packages. Communication:- Communicating with clients about travel itineraries and addressing any concerns or questions. Education:- Educating clients on cancellation policies, refunds, and penalties.Relationship building:- Building and maintaining relationships with clients, vendors, and other stakeholders.Record keeping:- Maintaining accurate records of bookings, payments, transactions, phone calls, and meetings. Reporting:- Reporting budget use and spending against approved budgets. Some skills that may be useful for a travel executive include: Basic computer skills and software like MS Office, Multilingualism, Excellent communication and people skills, Efficient negotiation and sales skills, and Well read on the rules and regulations of tourism. ## Send yours CV/ Resume this WhatsApp Number- +91 8961167542## If you have any queries, you can contact this number- 8961167542
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Customer Relationship Retail Sales Corporate Sales Channel Sales Marketing Communication Technical Sales Agency Sales Strategic Communication b2c Marketing Direct Sales Selling Skills Field Sales Lead Generation Field Marketing Negotiation Skills Management Skills
We are directly hiring for Paytm company as Sr. FSE, other Sr. role in Paytm,If you are good in sales and interested to start you carrier in sales do apply for the job role.Skills required for this job role.Good communication skills in Hindi,Negotiation skills,.lead Generationsselling skills.Two Wheeler and smart android phone required for the role.Field reference skill for enhance sales.Directly connect on these number Through WhatsApp and call :- 6284796434, 7889041644.
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Jobs by Popular Location

Air Hostess

Aviation Job Placement

Ground Staff Air Hostess Cabin Crew Flight Attendant Air Ticketing Airport Manager Customer Service Manager Airline Customer Service Aviation Security BPO Customer Support Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air HostessSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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Customer Relationship Manager

Axis Securities Ltd.

  • 1 - 5 yrs
  • 2.3 Lac/Yr
  • Jammu
Customer Relationship Handle Clients Telephonic Office Visitors System Portal
We are looking for 5 Customer Relationship Manager Posts in Jammu, with deep knowledge in Customer Relationship, handle clients telephonic, office visitors, system portal and Required Educational Qualification is : Higher Secondary,Professional Degree,Other Bachelor Degree
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Urgent Required For ICICI Bank in Relationship Officer (On Roll Staff)

Perfect Solution Group (Spectrum Placement Services)

Customer Relationship Officer Banking Sales Finance Manager Walk in
Industry - Banking SectorBank Name - ICICI BankProfile - Senior Relationship OfficerQualification -Minimum Graduate with Good Communication Skill.Salary - 18000/- to 21000/- + incentiveAge Below - 26 YearsGender - Male & Female Can ApplyLocation - Gurgaon, Jammu, Punjab, Panipat, Bhiwani, Faridabad, Hisar, Ambala, Aligarh, Punchkula, Himachal Pradesh, Rajasthan, Jharkhand Uttar Pradesh, HaryanaNOTE- Training Fees Taken BY BANK.Duties & Responsibilities-----ICICI Bank offers a wide array of financial products like Savings Account, Current Account and Salary Account etc. to its customers in both rural and urban markets. A Sales Officer Role is a Client facing role. The sales officers are responsible for the first level of customer interaction.ICICI Bank is a leading private sector bank in India. The Bank's consolidated total assets stood at trillion at September 30, 2020. ICICI Bank currently has a network of 5,288 branches and 13,723 ATM across India.Note - Charges ApplyOnly Serious Candidate Required
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Airport Ground Staff

Aviation Job Placement

Ground Staff Air Hostess Cabin Crew Flight Attendant Air Ticketing Airport Manager Customer Service Manager Airline Customer Service Aviation Security BPO Customer Support Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Airport Ground Staff SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaIf You Are Interested Then You Can Share Your Resume On This ThanksRegards/Aviation Team
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Apply to 11 Customer Management Job Vacancies in Jammu

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