Air Ticketing Executive (Freshers) Jammu

As an Air Ticketing Staff member, you will play a vital role in ensuring smooth travel experiences for customers at our Jammu location. This full-time position requires you to work from the office and is open to candidates with 0 to 3 years of experience.

Key Responsibilities:

- Process Air Ticket Reservations: Handle customer requests for air ticket bookings via phone, email, or in-person while ensuring accurate and timely service.

- Provide Customer Support: Assist customers with inquiries regarding flight schedules, pricing, and ticket changes, maintaining a positive customer relationship.

- Issue Tickets: Generate and issue electronic tickets in compliance with airline policies, ensuring adherence to all regulations.

- Manage Refunds and Cancellations: Process cancellations and refunds as required, effectively communicating with customers regarding policies and procedures.

- Maintain Records: Keep detailed records of transactions, ensuring proper documentation and data entry into the system for easy retrieval.

Required Skills and Expectations:

- High School Diploma: Completion of at least 10th grade education is required.

- Communication Skills: Strong verbal and written communication abilities to interact effectively with customers and team members.

- Attention to Detail: Ability to accurately process bookings and handle customer information without errors.

- Computer Proficiency: Familiarity with booking software and office applications to manage reservations and records efficiently.

- Team Player: A willingness to collaborate with colleagues to enhance customer satisfaction and streamline operations.

Candidates interested in this role can participate in the interview process from 10 AM to 6 PM.

• Experience

  0 - 3 Years

• No. of Openings

  63

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 37 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Food/Meals, Accommodation

• Face Interview Location

  aviationjob.hr44@outlook.com