Customer Care Executive Job Vacancies in Moti Nagar

Roles & Responsibility . Answer customer inquiries and resolve issues by maintaining a positive and professional demeanour. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Provide product and service information. Processing forms, orders, and applications requested by the customers. Identifying, escalating priority issues and reporting to the management as needed. Following up complicated customer calls where required. Completing call notes and call reports as necessary and updating them in the CRM. Obtaining and evaluating all relevant data to handle complaints and inquiries. Documenting details of comments, inquiries, complaints, and actions taken. Managing administration, communicating and coordinating with internal / external departments. Other duties as assigned

Hiring for 15 Customer Care Executive Jobs in Moti Nagar, Delhi,gurgram sector 32,Customer Care Representative, for Freshers,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Customer Care Representative etc.

Job Openings for 50 bpo fresher Jobs for Freshers in Shadipur, Ashok Vihar, Model Town, Shastri Nagar, Kirti Nagar, Moti Nagar, Patel Nagar, Rajouri Garden, Ramesh Nagar, Tilak Nagar, having Educational qualification of : Higher Secondary with Good knowledge in sales, bpo etc.

Promoting sales of the product to new clients. Identify and analyze different sales options. Providing accurate information about the products to the customer. Handling customer queries/complaints related to products. Planning and executing the desired sales target. Maintaining the full record of sales. Having good communication skills. Coordinate and regular follow up with them for their product requirement. Building customer relationship. Preparing sales and marketing strategies as per the business requirement. Good Knowledge in MS-Excel and email writing. Participate on behalf of the company in exhibitions or conferences. Negotiate/close deals and handle complaints or objections

Its an outbound calling process, lead generation

Position : Front Office DeskQualification : Post Graduate, Under GraduateExperience : 2 Year Minimum ExperienceCTC : NegotiableLocation : DelhiRole & Responsibility : Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.). Greet and welcome guests. Answer questions and address complaints. Answer all incoming calls and redirect them or keep messages. Receive letters, packages etc. and distribute them. Prepare outgoing mail by drafting correspondence, securing parcels etc.. Check, sort and forward emails. Monitor office supplies and place orders when necessary. Keep updated records and files. Monitor office expenses and costs. Take up other duties as assigned (travel arrangements, schedules etc.). Proven experience as front desk representative, agent or relevant position. Familiarity with office machines (e.g. fax, printer etc.). Knowledge of office management and basic bookkeeping. Proficient in English (oral and written). Excellent knowledge of MS Office (especially Excel and Word). Strong communication and people skills. Good organizational and multi-tasking abilities. Problem-solving skills. Customer service orientation

To do outbound calls and provide information to customer about products ans services and change it in sales

We are hiring the candidate of Tele sales Executive for Delhi Local Candidate. Candidate should be good communication and fresher also required. insurance and credit card experienced are welcome also.