position : front office desk
qualification : post graduate, under graduate
experience : 2 year minimum experience
ctc : negotiable
location : delhi
role & responsibility : keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
. greet and welcome guests
. answer questions and address complaints
. answer all incoming calls and redirect them or keep messages
. receive letters, packages etc. and distribute them
. prepare outgoing mail by drafting correspondence, securing parcels etc.
. check, sort and forward emails
. monitor office supplies and place orders when necessary
. keep updated records and files
. monitor office expenses and costs
. take up other duties as assigned (travel arrangements, schedules etc.)
. proven experience as front desk representative, agent or relevant position
. familiarity with office machines (. fax, printer etc.)
. knowledge of office management and basic bookkeeping
. proficient in english (oral and written)
. excellent knowledge of ms office (especially excel and word)
. strong communication and people skills
. good organizational and multi-tasking abilities
. problem-solving skills
. customer service orientation