Customer Care Executive Graduate Jobs in Indore

A Customer Care Executive (CCE) acts as the bridge between an organization and its customers. For a graduate with at least 6 months of experience, a typical job description (JD) focuses on resolving inquiries, managing accounts, and maintaining satisfaction.Core Responsibilities Inquiry Resolution: Address customer complaints and inquiries via calls, email, or chat in a timely manner.Relationship Management: Build trust and rapport with customers to ensure brand loyalty and retention.Sales & Up-selling: Identify opportunities to cross-sell or upgrade products/services during interactions.Documentation: Accurately update and maintain customer records in the CRM system.Expected Skills & RequirementsEducation: A completed bachelor's degree in any stream.Experience: 6 months to 1 year in a customer support, BPO, or sales environment.Communication: Excellent verbal and written communication skills in the required languages (e.g., English, Hindi, local dialects).Soft Skills: Active listening, patience, problem-solving, and a high degree of empathy.Technical Aptitude: Basic computer literacy and familiarity with CRM tools.

As a CRM Executive, your primary focus will be on managing customer relationships and ensuring a positive experience for our clients. You will play a crucial role in maintaining loyalty and satisfaction, which directly impacts our business success.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through phone, email, and in-person to address inquiries and resolve issues, ensuring a high level of service.- **Data Management:** Maintain and update the customer database, ensuring all information is accurate and current for effective communication and analysis.- **Feedback Collection:** Gather customer feedback and insights to identify areas for improvement in service delivery and product offerings.- **Reporting:** Prepare regular reports on customer interactions and satisfaction levels for management review to help shape strategic decisions.- **Collaboration:** Work closely with other teams such as Sales and Marketing to align customer relationship strategies and enhance overall customer experience.**Required Skills and Expectations:**A successful candidate should have a background in customer relationship management, ideally with 1 to 2 years of experience. Strong communication skills are essential, as you will need to convey information clearly and effectively. You should be proficient in using CRM software and have a good understanding of data entry and management practices. A proactive attitude and problem-solving abilities will be valuable in resolving customer issues. Additionally, given the role's requirements, candidates must be female and willing to work full-time in the office.

Company name: The Art of BusinessJob Title: Support ExecutiveLocation: IndoreSalary: 20,000 30,000 per monthExperience: 1 yr - 5 yrShift: Rotational shiftsContact no. 8817267648Job Responsibilities:Handle inbound and outbound calls.Respond to customer queries via phone, email, or chat.Provide accurate information about products/services.Resolve customer complaints in a professional manner.Maintain customer records in CRM/software.Follow up with customers for feedback or issue resolution.Meet daily/weekly targets (calls, tickets, response time).Coordinate with internal teams to resolve customer issues.Required Skills:Good communication skills (Hindi & English).Basic computer knowledge (MS Excel, MS Word).Ability to handle pressure and multitask.Good listening and problem-solving skills.Customer-focused attitude.Basic knowledge of CRM tools.

- Responsible for handling data entry tasks: This involves entering, updating, and maintaining accurate data in the system to ensure smooth operations.- Assist in day-to-day office tasks: Support the team by handling administrative duties, such as managing emails, filing documents, and organizing schedules.- Communicate with internal team members: Collaborate with colleagues to gather information, coordinate tasks, and ensure efficient workflow within the office.- Maintain office supplies and equipment: Monitor inventory levels, order supplies as needed, and ensure all equipment is properly functioning to support daily operations.- Ensure data confidentiality: Handle sensitive information with caution, maintain confidentiality, and follow proper procedures to protect data security.Required skills and expectations:- Proficient in basic computer skills: Ability to effectively use Microsoft Office applications, such as Word, Excel, and Outlook for data entry and office tasks.- Strong attention to detail: Must be meticulous in entering and organizing data accurately to avoid errors and ensure data integrity.- Good communication skills: Capable of interacting professionally with team members and effectively conveying information within the office.- Organizational skills: Ability to multitask, prioritize tasks, and manage time efficiently to meet deadlines and support office operations effectively.- Ability to work independently: Self-motivated, proactive, and able to take initiative to complete tasks with minimal supervision.

We are looking for a Front Office Executive to manage front desk operations during the night shift or rotational shifts. The ideal candidate should be presentable, courteous, and capable of handling guest interactions, reservations, and basic operational coordination with efficiency and professionalism.Key ResponsibilitiesHandle guest check-in and check-out procedures smoothlyManage night audit activities and daily closing reports (for night shift)Attend to guest queries, requests, and complaints promptlyHandle walk-in guests, phone calls, and online bookingsCoordinate with housekeeping, maintenance, and security teamsMaintain front desk records, billing, and payment collectionEnsure accurate guest data entry and shift handover reportingUphold hotel standards, policies, and service quality at all times.Shift DetailsPrimary: Night ShiftAlternative: Rotational shifts (Day/Night) as per rosterWillingness to work weekends and holidays is requiredEligibility & RequirementsGraduate or Diploma in Hotel Management (preferred)13 years of experience in hotel front office operations (freshers may apply if trained)Good communication skills in English and HindiBasic knowledge of PMS / hotel softwarePresentable personality with a guest-first attitudeAbility to handle responsibilities independently during night shiftsWhat We OfferCompetitive salary (as per experience)Professional work environmentGrowth opportunities within hospitality operationsStable and structured shift systemHow to ApplyInterested candidates may share their CV at [hr.silvotel@bizzgrowhotels.com/ 8484899602]Subject line: Application for Front Office Executive

Responsibilities:1. Handling inbound calls and inquiries from customers in a professional and courteous manner2. Making outbound cold calls to potential customers to promote products or services3. Providing chat support to assist customers with their queries or issues4. Building and maintaining good relationships with customers to ensure satisfaction and retention5. Resolving customer complaints and escalations in a timely and efficient manner6. Documenting all customer interactions and feedback for future reference

Job Summary:We are seeking a dedicated Customer Support Executive to join our team. In this role, you will be responsible for providing exceptional support to our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Your goal is to enhance customer satisfaction and loyalty through effective communication and problem-solving skills.Key Responsibilities:Serve as the primary point of contact for customers via phone, email, and live chat.Respond to inquiries regarding products, services, and account issues promptly and professionally.Troubleshoot and resolve customer issues effectively, documenting all interactions accurately.Maintain a thorough understanding of our products and services to provide accurate information.Follow up with customers to ensure their concerns are fully addressed.Collaborate with team members and other departments to improve processes and enhance customer experience.Requirements: 1. Proficiency in English.2. Excellent Knowledge of MS Office.3. Hands-on experience with CRM software is a plus.4. Understanding of marketing and negotiating techniques.5. Fast learner and passion for sales.6. Self motivated with a result driven approach.7. Aptitude in delivering attractive presentations.8. Bachelor's Degree.9. Proven experience as a sales executive or relevant role.

We are urgently looking for female graduate who will be working inhouse in office ,There is no target it is back office profile .Candiate should be well versed with computers and good communication skills in Hindi and should be able to understand litttle bit of English.Round 1 will be telephonic in case you are shortlisted you will be called for face to face interview.

Profile : Customer Care ExecutiveRoles & Responsibilities:1. Handle inbound and outbound calls in a professional manner.2. Respond to customer inquiries, providing accurate information about our products and services.3. Resolve customer complaints and issues efficiently and courteously.4. Process orders, returns, and exchanges.5. Maintain a detailed knowledge of our product line to offer effective solutions and recommendations.6. Document customer interactions and transactions in our CRM system.7. Follow up on customer interactions and ensure timely resolution of pending issues.8. Achieve individual and team performance goals.9. Collaborate with other departments to address customer needs.10. Stay updated on company policies, procedures, and product updates.Benefits:1. Competitive salary and performance-based incentives.2. Health and wellness benefits.3. Professional development and training opportunities.4. Friendly and supportive work environment.5. Opportunities for career advancement within the company.Role: Tele salesIndustry Type: BPO / Call CentreDepartment: Sales & Business DevelopmentEmployment Type: Full Time, Permanent

We are hiring forIndore Work from officeCustomer support executiveinternational Chat processsalary - 26k CTCCandidates must have excellent communication in EnglishInterested candidates can call or drop their CV on7693928266

Charisma is a leading and dynamic face-to-face marketing company.. We are into B2B marketing and sales.We support the business of our clients through marketing and sales. Our clients are ICICI, INDUSIND,YES BANK,GOOGLE etc.

To attend incoming calls from customer and provide them proper knowledge as per process, we will provide training for same.

Job Location - IndoreYou will be employed in a Supermarket and work through the routine sales and purchase operations of the store.Roles & Responsibilities -1. Work from Store2. Assisting customers in shopping.3. Fast and accurate billing.4. Shelf/Rack ManagementJob Type: Full-timeSchedule:Evening shiftMorning shift

Customer serviceExcellent verbal communication requiredRotational shiftWork from home6 Days workingBlended processShould have i3 processor and 8 GB RAM along with WIFI Connection

Dear Candidate,greeting for the Day!we are Hiring for the Jobs for the Position of Ground Staffkey Responsibilitieswelcome Passengers On Board and Directing Them to Their Seats.providing Information and Safety Procedures to the Passengerschecking all Seat Belts and Galleys are Secure Prior to Take-off.making Announcements On Behalf of the Pilot and Answering Questions During the Flightserving Meals and Refreshments;selling Duty-free Goods and Advising Passengers of Any Allowance Restrictions in Force At Their Destination;reassuring Passengers and Ensuring that They Follow Safety Procedures Correctly in Emergency Situations.providing First Aid Facilityticketing and Maintenancetechnical Helpskills*strong Verbal Communication Skills*excellent Personalityinterview Timings:- 10 am to 6 Pmqualification: Any Under Grad/graduated(freshers)position:- Air Ticketing / Ground Staff / Cabin Crew / Technicalsalary:- 35k to 45k + Cab + Mealsadvantages:-1. Opportunity to Join the Fastest Growing Organization.2. After Completing 15-18 Months You Can Apply in Any Respective Dept Related to Your Field.3. Lucrative Packages.other Detailsdepartment: Airport / Airline /ground Staff / Cabin Crewindustry: Aviation / Airlineregards

JOB DESCRIPTION:1. Identify marketing opportunities.2. Drives primary sales in the assigned territory to achieve the sales target & maximize the market share.3. Take up dealer/sales promotion activities4. Ensuring expansion of the dealer network to increase the product reach5. Interacting with the end customers & attend to customer complaints6. Liaison with banks & financial institutions for supporting dealers / customers7. Organize sales activities, motivate the dealer / salesman through training / Introduction of incentive schemes & ensure reduced outstanding & better collections from the dealer8. Conduct market surveys, customer meets, RTO data analysis etc to identify target customers and follow-up with interested customers for improved market share.9. Provide MIS reports containing market information like - Competitor activity, new products/features/technology launched various sales promotion activities etc to the head office.

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air hostess.SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Graduation Mandatory.Freshers can apply.Salary up to 9K to 20k CTC.Excellent communication skills.6 days working.Rotational shifts and week off.

Job Description: Customer Service Executive (Chat & Voice Process)Location: Jaipur, RajasthanWorking Days: 5 days a weekResponsibilities:Provide top-notch customer support through both chat and voice channels.Address customer inquiries, concerns, and issues promptly and accurately.Assist customers in a courteous and professional manner, maintaining a high level of customer satisfaction.Offer appropriate solutions and alternatives, ensuring a positive customer experience.Collaborate with internal teams to resolve complex issues and provide valuable feedback.Maintain accurate records of interactions and transactions in the CRM system.Requirements:Excellent communication skills in both English and Hindi, both written and spoken.Strong problem-solving abilities to identify and resolve customer issues effectively.Customer-focused mindset with a friendly and empathetic approach.Ability to multitask, manage time efficiently, and work well under pressure.Prior experience in customer service is advantageous, but freshers are also encouraged to apply.Willingness to work a 5-day week schedule, including weekends and rotational shifts.Knowledge of basic computer applications and familiarity with CRM systems is a plus.