Customer Care Executive Graduate Jobs in Indore

Hiring: International Voice Process - IndorePosition: International Voice Process ExecutiveLocation: IndoreEligibility:Freshers & Experienced candidates can applyMinimum Qualification: Graduate Salary:21,000 CTCWork Schedule:5 Days Working2 Rotational Week OffsKey Requirements:Good English communication skillsWillingness to work in rotational shiftsCustomer service mindsetBasic computer knowledgePerks & Benefits:Attractive salary packageCareer growth opportunitiesFriendly work environmentTraining provided for freshersApply Now!Interested candidates can share their resume or contact us for more details.

Client Acquisition ExecutiveCompany: Phoenix Financial ServicesLocation: Vijay Nagar, IndoreExperience: Fresher's / 0-2 YearsEmployment Type: Full-TimeSalary: 12,000-30,000 + Performance IncentivesAbout the RolePhoenix Financial Services is looking for enthusiastic and confident Client Acquisition Executives to join our team.The role involves connecting with potential clients over the phone, understanding their requirements, explaining the company's stock-market advisory services, and assisting in client on boarding.Key ResponsibilitiesMake outbound calls to prospective and existing clients.Explain the company's stock-market advisory services and offerings clearly.Understand client requirements and communicate relevant service information.Follow up with interested prospects and maintain regular communication.Assist in converting qualified leads into clients.Maintain accurate records of calls, follow-ups, and client interactions.Coordinate with the internal team for client onboarding and service-related requirements.Achieve assigned calling and performance targets.Follow company policies and applicable compliance requirements while communicating with clients.RequirementsFreshers are welcome to apply.Graduate in any discipline preferred.Good communication and interpersonal skills.Comfortable speaking with customers over the phone.Basic knowledge or interest in the stock market/financial services is an advantage.Positive attitude, confidence, and willingness to learn.Target-oriented and self-motivated.What We OfferSalary: 12,000-30,000 per monthPerformance-based incentivesTraining and guidance for fresher'sOpportunity to develop communication, sales, and financial-services knowledgeCareer growth opportunitiesFull-time position at our Vijay Nagar, Indore officeInterested candidates can contact:Palak - HR, Phoenix Financial Serviceshr.phoenixfinancialservices@gmail.com

As a CRM Executive, you will play a vital role in managing customer relationships and supporting business growth in our office located in Indore. Your responsibilities will include:- Maintaining Customer Database: Regularly update and manage customer information to ensure accurate records for effective communication and analysis.- Customer Interaction Management: Engage with customers through various channels to address inquiries, gather feedback, and ensure a positive experience with our services.- Data Analysis and Reporting: Analyze customer data to identify trends and patterns, and prepare reports that provide insights for improving customer satisfaction and retention.- Support Marketing Initiatives: Collaborate with marketing teams to execute campaigns, ensuring that customer segmentation is effective based on CRM data.- Problem Resolution: Handle customer complaints and issues promptly, working towards a resolution that enhances customer loyalty and trust.To excel in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers and internal teams. A basic understanding of CRM software and data management is essential. You should be detail-oriented to maintain accurate records and capable of analyzing data to support strategic decisions. Additionally, having a customer-centric mindset and being proactive in addressing customer needs are crucial qualities for success in this role. Prior experience in customer relationship management or related fields is highly valued.

We are seeking a motivated and creative Marketing Executive to join our team in Manorama Ganj, Indore. The ideal candidate should have 2 to 6 years of experience in marketing and a graduate degree. This full-time position requires a male candidate ready to work from the office.As a Marketing Executive, your key responsibilities will include:1. Creating Marketing Campaigns: Develop and implement effective marketing campaigns to promote our products or services, using various channels such as online, social media, and traditional advertising.2. Market Research: Conduct thorough research to understand market trends, customer needs, and competitive landscape to inform marketing strategies and decisions.3. Content Creation: Write engaging content for promotional materials, websites, and social media platforms to attract and retain customers.4. Collaboration with Teams: Work closely with sales, design, and product teams to align marketing efforts with overall business objectives, ensuring consistency in messaging.5. Analyzing Performance: Monitor and analyze the performance of marketing campaigns using analytics tools, making necessary adjustments to optimize results.The successful candidate will have strong communication skills, be detail-oriented, and possess a solid understanding of digital marketing principles. Proficiency in social media platforms, basic design tools, and analytics software is essential. The candidate should also be a proactive problem solver, able to work independently, and contribute effectively to a team environment.

A Customer Care Executive (CCE) acts as the bridge between an organization and its customers. For a graduate with at least 6 months of experience, a typical job description (JD) focuses on resolving inquiries, managing accounts, and maintaining satisfaction.Core Responsibilities Inquiry Resolution: Address customer complaints and inquiries via calls, email, or chat in a timely manner.Relationship Management: Build trust and rapport with customers to ensure brand loyalty and retention.Sales & Up-selling: Identify opportunities to cross-sell or upgrade products/services during interactions.Documentation: Accurately update and maintain customer records in the CRM system.Expected Skills & RequirementsEducation: A completed bachelor's degree in any stream.Experience: 6 months to 1 year in a customer support, BPO, or sales environment.Communication: Excellent verbal and written communication skills in the required languages (e.g., English, Hindi, local dialects).Soft Skills: Active listening, patience, problem-solving, and a high degree of empathy.Technical Aptitude: Basic computer literacy and familiarity with CRM tools.

As a CRM Executive, your primary focus will be on managing customer relationships and ensuring a positive experience for our clients. You will play a crucial role in maintaining loyalty and satisfaction, which directly impacts our business success.Key Responsibilities:- Customer Interaction: Engage with customers through phone, email, and in-person to address inquiries and resolve issues, ensuring a high level of service.- Data Management: Maintain and update the customer database, ensuring all information is accurate and current for effective communication and analysis.- Feedback Collection: Gather customer feedback and insights to identify areas for improvement in service delivery and product offerings.- Reporting: Prepare regular reports on customer interactions and satisfaction levels for management review to help shape strategic decisions.- Collaboration: Work closely with other teams such as Sales and Marketing to align customer relationship strategies and enhance overall customer experience.Required Skills and Expectations:A successful candidate should have a background in customer relationship management, ideally with 1 to 2 years of experience. Strong communication skills are essential, as you will need to convey information clearly and effectively. You should be proficient in using CRM software and have a good understanding of data entry and management practices. A proactive attitude and problem-solving abilities will be valuable in resolving customer issues. Additionally, given the role's requirements, candidates must be female and willing to work full-time in the office.

Company name: The Art of BusinessJob Title: Support ExecutiveLocation: IndoreSalary: 20,000 30,000 per monthExperience: 1 yr - 5 yrShift: Rotational shiftsContact no. 8817267648Job Responsibilities:Handle inbound and outbound calls.Respond to customer queries via phone, email, or chat.Provide accurate information about products/services.Resolve customer complaints in a professional manner.Maintain customer records in CRM/software.Follow up with customers for feedback or issue resolution.Meet daily/weekly targets (calls, tickets, response time).Coordinate with internal teams to resolve customer issues.Required Skills:Good communication skills (Hindi & English).Basic computer knowledge (MS Excel, MS Word).Ability to handle pressure and multitask.Good listening and problem-solving skills.Customer-focused attitude.Basic knowledge of CRM tools.

- Responsible for handling data entry tasks: This involves entering, updating, and maintaining accurate data in the system to ensure smooth operations.- Assist in day-to-day office tasks: Support the team by handling administrative duties, such as managing emails, filing documents, and organizing schedules.- Communicate with internal team members: Collaborate with colleagues to gather information, coordinate tasks, and ensure efficient workflow within the office.- Maintain office supplies and equipment: Monitor inventory levels, order supplies as needed, and ensure all equipment is properly functioning to support daily operations.- Ensure data confidentiality: Handle sensitive information with caution, maintain confidentiality, and follow proper procedures to protect data security.Required skills and expectations:- Proficient in basic computer skills: Ability to effectively use Microsoft Office applications, such as Word, Excel, and Outlook for data entry and office tasks.- Strong attention to detail: Must be meticulous in entering and organizing data accurately to avoid errors and ensure data integrity.- Good communication skills: Capable of interacting professionally with team members and effectively conveying information within the office.- Organizational skills: Ability to multitask, prioritize tasks, and manage time efficiently to meet deadlines and support office operations effectively.- Ability to work independently: Self-motivated, proactive, and able to take initiative to complete tasks with minimal supervision.

We are looking for a Front Office Executive to manage front desk operations during the night shift or rotational shifts. The ideal candidate should be presentable, courteous, and capable of handling guest interactions, reservations, and basic operational coordination with efficiency and professionalism.Key ResponsibilitiesHandle guest check-in and check-out procedures smoothlyManage night audit activities and daily closing reports (for night shift)Attend to guest queries, requests, and complaints promptlyHandle walk-in guests, phone calls, and online bookingsCoordinate with housekeeping, maintenance, and security teamsMaintain front desk records, billing, and payment collectionEnsure accurate guest data entry and shift handover reportingUphold hotel standards, policies, and service quality at all times.Shift DetailsPrimary: Night ShiftAlternative: Rotational shifts (Day/Night) as per rosterWillingness to work weekends and holidays is requiredEligibility & RequirementsGraduate or Diploma in Hotel Management (preferred)13 years of experience in hotel front office operations (freshers may apply if trained)Good communication skills in English and HindiBasic knowledge of PMS / hotel softwarePresentable personality with a guest-first attitudeAbility to handle responsibilities independently during night shiftsWhat We OfferCompetitive salary (as per experience)Professional work environmentGrowth opportunities within hospitality operationsStable and structured shift systemHow to ApplyInterested candidates may share their CV at [hr.silvotel@bizzgrowhotels.com/ 8484899602]Subject line: Application for Front Office Executive

Responsibilities:1. Handling inbound calls and inquiries from customers in a professional and courteous manner2. Making outbound cold calls to potential customers to promote products or services3. Providing chat support to assist customers with their queries or issues4. Building and maintaining good relationships with customers to ensure satisfaction and retention5. Resolving customer complaints and escalations in a timely and efficient manner6. Documenting all customer interactions and feedback for future reference

Job Summary:We are seeking a dedicated Customer Support Executive to join our team. In this role, you will be responsible for providing exceptional support to our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Your goal is to enhance customer satisfaction and loyalty through effective communication and problem-solving skills.Key Responsibilities:Serve as the primary point of contact for customers via phone, email, and live chat.Respond to inquiries regarding products, services, and account issues promptly and professionally.Troubleshoot and resolve customer issues effectively, documenting all interactions accurately.Maintain a thorough understanding of our products and services to provide accurate information.Follow up with customers to ensure their concerns are fully addressed.Collaborate with team members and other departments to improve processes and enhance customer experience.Requirements: 1. Proficiency in English.2. Excellent Knowledge of MS Office.3. Hands-on experience with CRM software is a plus.4. Understanding of marketing and negotiating techniques.5. Fast learner and passion for sales.6. Self motivated with a result driven approach.7. Aptitude in delivering attractive presentations.8. Bachelor's Degree.9. Proven experience as a sales executive or relevant role.

We are urgently looking for female graduate who will be working inhouse in office ,There is no target it is back office profile .Candiate should be well versed with computers and good communication skills in Hindi and should be able to understand litttle bit of English.Round 1 will be telephonic in case you are shortlisted you will be called for face to face interview.

Profile : Customer Care ExecutiveRoles & Responsibilities:1. Handle inbound and outbound calls in a professional manner.2. Respond to customer inquiries, providing accurate information about our products and services.3. Resolve customer complaints and issues efficiently and courteously.4. Process orders, returns, and exchanges.5. Maintain a detailed knowledge of our product line to offer effective solutions and recommendations.6. Document customer interactions and transactions in our CRM system.7. Follow up on customer interactions and ensure timely resolution of pending issues.8. Achieve individual and team performance goals.9. Collaborate with other departments to address customer needs.10. Stay updated on company policies, procedures, and product updates.Benefits:1. Competitive salary and performance-based incentives.2. Health and wellness benefits.3. Professional development and training opportunities.4. Friendly and supportive work environment.5. Opportunities for career advancement within the company.Role: Tele salesIndustry Type: BPO / Call CentreDepartment: Sales & Business DevelopmentEmployment Type: Full Time, Permanent

Charisma is a leading and dynamic face-to-face marketing company.. We are into B2B marketing and sales.We support the business of our clients through marketing and sales. Our clients are ICICI, INDUSIND,YES BANK,GOOGLE etc.

We are hiring forIndore Work from officeCustomer support executiveinternational Chat processsalary - 26k CTCCandidates must have excellent communication in EnglishInterested candidates can call or drop their CV on7693928266

To attend incoming calls from customer and provide them proper knowledge as per process, we will provide training for same.

Job Location - IndoreYou will be employed in a Supermarket and work through the routine sales and purchase operations of the store.Roles & Responsibilities -1. Work from Store2. Assisting customers in shopping.3. Fast and accurate billing.4. Shelf/Rack ManagementJob Type: Full-timeSchedule:Evening shiftMorning shift

Customer serviceExcellent verbal communication requiredRotational shiftWork from home6 Days workingBlended processShould have i3 processor and 8 GB RAM along with WIFI Connection

Client Acquisition ExecutivenCompany: Phoenix Financial ServicesnLocation: Vijay Nagar, IndorenExperience: Freshers / 0-2 YearsnEmployment Type: Full-TimenSalary: 12,000-30,000 + Performance IncentivesnAbout the RolenPhoenix Financial Services is looking for enthusiastic and confident Client Acquisition Executives to join our team.nThe role involves connecting with potential clients over the phone, understanding their requirements, explaining the companys stock-market advisory services, and assisting in client on boarding.nKey ResponsibilitiesnMake outbound calls to prospective and existing clients.nExplain the company's stock-market advisory services and offerings clearly.nUnderstand client requirements and communicate relevant service information.nFollow up with interested prospects and maintain regular communication.nAssist in converting qualified leads into clients.nMaintain accurate records of calls, follow-ups, and client interactions.nCoordinate with the internal team for client onboarding and service-related requirements.nAchieve assigned calling and performance targets.nFollow company policies and applicable compliance requirements while communicating with clients.nRequirementsnFreshers are welcome to apply.nGraduate in any discipline preferred.nGood communication and interpersonal skills.nComfortable speaking with customers over the phone.nBasic knowledge or interest in the stock market/financial services is an advantage.nPositive attitude, confidence, and willingness to learn.nTarget-oriented and self-motivated.nWhat We OffernSalary: 12,000-30,000 per monthnPerformance-based incentivesnTraining and guidance for freshersnOpportunity to develop communication, sales, and financial-services knowledgenCareer growth opportunitiesnFull-time position at our Vijay Nagar, Indore officenInterested candidates can contact:nPalak - HR, Phoenix Financial Services