Array ( [0] => customer-care-executive [1] => noida ) 200+ Customer Care Executive Fresher Jobs in Noida | Latest Vacancies
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Customer Care Executive Fresher Jobs in Noida

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Hiring Freshers || International BPO Executive

Rising Next Move India Private Limited

  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Noida Sector 16
Outbound Calling Customer Care BPO Voice BPO Sales International Voice Chat Support Good Communication Skills International BPO Voice Process
As an International BPO Executive, you will play a crucial role in supporting our global clients through effective communication and problem-solving. Your main responsibilities will include:- **Customer Support**: Handle inbound and outbound calls to assist customers with their inquiries, ensuring they receive accurate information and solutions in a polite and professional manner.- **Issue Resolution**: Identify customer issues and work diligently to resolve them. This may involve troubleshooting problems, providing step-by-step guidance, or escalating issues to higher-level teams.- **Database Management**: Maintain and update customer information in the company database. Ensure that all records are accurate and current to improve service efficiency.- **Team Collaboration**: Work closely with team members and management to meet performance targets. Share insights and suggestions to enhance team productivity and customer satisfaction.- **Feedback Collection**: Gather customer feedback after interactions and relay this information to relevant departments. This helps improve service quality and customer experience.To be considered for this role, you should have the following skills and qualifications:- **Effective Communication**: Strong verbal and written communication skills are essential for interacting with customers from diverse backgrounds.- **Problem-Solving Skills**: Ability to think critically and resolve issues efficiently while remaining calm under pressure.- **Technical Proficiency**: Basic computer skills are necessary, including familiarity with databases and Microsoft Office.- **Adaptability**: Willingness to learn and adapt in a fast-paced work environment.Previous experience is not mandatory, making this an excellent opportunity for fresh graduates or individuals who wish to start their careers in the BPO sector.
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10th Pass Freshers For Delivery Boy

Blinkit

  • 0 - 2 yrs
  • Noida
Delivery Boy Food Delivery Boys Courier Delivery Boys Delivery Executive Customer Service Delivery Packaging Community Relation Strategic Communication Customer Handling Route Planning Delivery Excellence Shipment Packing Material Coordination Skills
Job DescriptionLooking for Biker (Delivery Partner) at Noida Blinkit Pick up grocery items from the Blinkit HUB and deliver to customers safely and on time.Full-time & Part-time shifts available.Use an Android mobile phone and navigator to locate the fastest way for timely delivery.Weekly on-time payment direct to your bank accountEarn upto INR 40,000 per month (10 hours shift compulsory)Medical Insurance cover upto INR 1 lakh for Delivery Partner & their dependent. GAP & GTL -INR 10 lakh for Delivery Partner & Temp as per conditions.Job Types: Full-time, Part-time, Regular / Permanent, FresherMust Have:2-Wheeler (Bike/Scooty)No license & No RC of the vehicleAndroid PhoneAdd On:Flexible schedule (Morning Shift, Evening Shift and other)Health insurance.Life insurance.Subsidy canteen food facility available .
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Interview For Customer Care Executive || 12th Pass - Freshers

Shikhar Airconditioner

  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Female
  • Noida Sector 101
Customer Relationship Cold Calling Customer Support Customer Care Customer Handling Customer Communication Outbound Calling
We are looking for a dedicated Customer Care Executive to join our team in Sector 101. In this role, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing them with the information they need in a polite and friendly manner.- **Resolve Issues:** Address customer complaints and concerns effectively by identifying solutions and ensuring timely follow-ups until the issue is resolved.- **Maintain Records:** Keep detailed records of customer interactions, transactions, and feedback, helping improve service quality and customer satisfaction.- **Product Knowledge:** Stay informed about our products and services to provide accurate information to customers and assist them in making informed decisions.- **Collaborate with Teams:** Work closely with other departments to resolve customer issues and improve overall service delivery.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both verbal and written, to engage effectively with customers. Problem-solving skills are essential to address and resolve issues promptly. A friendly and professional demeanor is expected, as you will represent the company to our customers. Reliability and a strong work ethic are crucial, along with the ability to work well in a team environment. Basic computer skills are required to manage records and communications efficiently. Since this role is suitable for female candidates only, empathy and patience are highly valued qualities for this position.
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10th Pass Freshers For Ground Operations Staff

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Noida
Cargo Handling Airline Operations Airport Cargo Airport Operation Ground Management Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Airport Ramp Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Air Ticketing Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff
Join our team as a Ground Operations Staff member in Noida. This is an exciting entry-level position suitable for candidates with various experience levels, including freshers. You will play a vital role in ensuring smooth operations at our facility.Key Responsibilities:1. **Daily Operations Oversight**: You will assist with the daily tasks needed to keep our operations running efficiently, working closely with other team members and supervisors.2. **Logistics Coordination**: Help in coordinating the movement of goods and equipment. This involves organizing transportation and managing the timely delivery of items.3. **Inventory Management**: You will be responsible for checking and maintaining inventory levels, ensuring that we have the necessary supplies and materials available.4. **Safety Compliance**: Follow safety guidelines and ensure that all operations adhere to safety regulations to maintain a secure working environment.5. **Equipment Handling**: Assist in the proper handling and maintenance of equipment, ensuring that everything is functional and safe for use.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess good communication skills. Attention to detail is important, as you will be ensuring accuracy in logistics and inventory management. A team-oriented mindset is essential, along with the ability to adapt to changing tasks and priorities. Basic knowledge of safety practices will be an advantage. Ideal candidates will be reliable, punctual, and ready to learn in a dynamic work environment.
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Face-to-Face For Customer Service Associate Jobs (Freshers)

FutureCarve Career Solution

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Noida Sector 63
Customer Care Cons BPO Operations International BPO BPO Good Communication Sales Process Tele Marketing Executive
We are looking for a dedicated Customer Care Associate to join our team in Sector 63. This full-time role is perfect for recent graduates or those with up to 3 years of experience. The ideal candidate will have completed at least their 12th grade and will work in our office to help provide excellent support to our customers.**Key Responsibilities:**- **Answer Customer Inquiries:** Respond to customer questions through various channels, ensuring they receive accurate and timely information.- **Resolve Issues:** Address and troubleshoot customer complaints with a positive attitude, working to find solutions that satisfy both the customer and the company.- **Maintain Records:** Keep detailed notes of customer interactions and issues in the system to help with future follow-ups.- **Follow Up:** After resolving an issue, reach out to customers to confirm satisfaction and ensure their needs have been met.- **Team Collaboration:** Work closely with team members and other departments to ensure smooth operations and high-quality service delivery.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is essential, along with the ability to remain calm under pressure. Basic computer knowledge is required to navigate customer management systems. Candidates should be detail-oriented and organized to handle multiple tasks efficiently. A willingness to learn and adapt to new situations is also important, as this role involves continual improvement and customer service excellence.
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Customer Care Executive || Freshers & Experienced

Advistra Consulting Private Limited

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Noida Sector 2
Domestic BPO Voice Process English Customer Handling Customer Support Call Center Customer Care
As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, providing accurate information and assistance.- **Resolve Issues:** Address customer complaints swiftly and effectively, ensuring that issues are resolved to the customers satisfaction.- **Maintain Customer Records:** Update and maintain customer information in our systems to ensure accurate records are kept.- **Provide Product Information:** Share details about our products and services to help customers make informed decisions.- **Collaborate with Teams:** Work closely with other departments to escalate issues or share feedback for process improvements.**Required Skills and Expectations:**- **Communication Skills:** You must have excellent verbal and written communication abilities to interact effectively with customers.- **Problem-Solving Skills:** The ability to think critically and offer solutions to customer issues is essential.- **Team Player:** You should be willing to collaborate with colleagues to improve the overall customer experience.- **Adaptability:** You need to be open to learning and adjusting to new processes and technologies as required.- **Customer-Centric Attitude:** A genuine desire to help customers and enhance their experience is crucial for success in this role. Ideal candidates will have a minimum of a 12th-grade education and some experience in customer service, but those with a positive attitude and willingness to learn are encouraged to apply.
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Hiring Fresher / Customer Care Executive / 12th Pass

Future Choice Hospitality India Ltd

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Noida
Outbound Voice Process
As a Customer Care Executive in Noida, you will play a crucial role in ensuring customer satisfaction and maintaining a positive company image. **Key Responsibilities:**- **Responding to Customer Queries**: Assist customers by answering their questions via phone, email, or chat promptly and accurately. Your ability to provide clear information can help solve customer issues efficiently.- **Handling Complaints**: Address and resolve customer complaints with a positive attitude. Understanding customer frustrations and offering solutions will help in retaining their trust and loyalty.- **Processing Orders and Requests**: Take orders from customers, ensuring their needs are met quickly. Accuracy in processing orders is essential to maintain customer satisfaction.- **Maintaining Customer Records**: Keep detailed records of customer interactions and transactions. This information is vital for tracking performance and improving service quality.- **Providing Product Information**: Educate customers about products and services, ensuring they are well-informed. This can enhance their experience and encourage repeat business.**Required Skills and Expectations:**- **Communication Skills**: You must have strong verbal and written communication skills to convey information clearly to customers.- **Problem-Solving**: A proactive approach to resolving issues and effectively addressing customer complaints is important.- **Basic Computer Knowledge**: Familiarity with computer systems and software is necessary for processing data and maintaining records.- **Team Player**: You should be able to work well in a team and contribute positively to a collaborative work environment.- **Customer-Oriented Attitude**: A genuine desire to help customers and meet their needs is essential for success in this role.
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Fresher hiring for Air Ticketing Executive

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Noida
Computer Operator Passport Checking Ticketing Executive Offline Data Entry Customer Care Ticket Checking Staff Human Resource Man Management Air Hostess
Urgent Hiring For Air-TicketingInterview Timing - 10Am to 6PmSalary Package - 30k to 35kJob Location - NoidaSkills - Data Entry Computer OperatorExperience - Fresher & ! Year
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Jobs by Popular Location

Opening For Customer Care Executive Freshers

Visionplus Security Control Limited

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Noida
Basic Computer Skills Customer Handling Call Center Customer Support
We are looking for motivated individuals to join our team as Customer Care Executives in Noida. In this role, you will be the first point of contact for our customers, ensuring they have a positive experience while using our services. **Key Responsibilities:**- **Responding to Inquiries:** Handle customer questions and concerns through phone, email, or chat, providing prompt and accurate information.- **Resolving Issues:** Analyze customer complaints, offering suitable solutions to ensure customer satisfaction and retain loyalty.- **Updating Customer Records:** Maintain and update customer databases with detailed information from interactions to ensure accurate records.- **Product Knowledge:** Acquire a strong understanding of our products and services to provide informed answers to customer queries.- **Collaboration with Teams:** Work closely with sales and technical teams to resolve complex issues and improve customer service strategies.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to interact effectively with customers. A friendly attitude and a strong problem-solving approach are essential. You should be detail-oriented, capable of multitasking in a fast-paced environment, and willing to learn about our products and services. Prior experience in customer service is a plus but not mandatory; fresh graduates are welcome to apply. A basic understanding of computer systems and software is also beneficial.
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Hiring Fresher - BPO Customer Support Executive - Noida

Prolegion Private Limited

  • 0 - 2 yrs
  • Noida
Communication Basic Computer Skills Customer Handling
Job Tittle: Customer Service Executive - BPOJob Location: NoidaEmployment Type: Full-timeExperience: 0-2 yearsJob Summary:We are looking for a Customer Service Executive to join our BPO team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and delivering a positive customer experience through voice, chat, or email support.Key Responsibilities:Handle inbound and/or outbound customer calls professionallyRespond to customer queries via phone, email, or chatResolve customer complaints and provide appropriate solutionsMaintain accurate records of customer interactions in CRM systemsFollow communication scripts and company guidelinesMeet quality, productivity, and customer satisfaction targetsEscalate complex issues to the relevant department when requiredEnsure timely follow-ups with customersRequired Skills & Qualifications:Minimum qualification: 12th pass / Graduate (any stream)Excellent verbal and written communication skillsBasic computer knowledge (MS Word, Email, CRM tools)Ability to handle customers politely and patientlyGood problem-solving and listening skillsPreferred Skills:Prior experience in BPO / Call Center / Customer Support (freshers can also apply)Knowledge of customer service standards and practicesAbility to work under pressure and meet targetsBenefits:Attractive salary + performance incentivesPaid training providedCareer growth opportunitiesFriendly and professional work environmentDay shifts only (Domestic process)
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Customer Support Executive (Fresher)

Signature Business Solutions

  • 0 - 3 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Escalation Escalation Management Escalation Support Outbound Calls Technical Sales Technical Process Medical Billing Executive International Business Network Team Lead BPO Operations BPO Sales Business Process Outsourcing Upsellling
Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.
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BPO Customer Support Executive (Freshers) Noida

Walkout Consultancy

  • Fresher
  • Noida Sector 62
Customer Care Customer Support Voice Process BPO Good Communication Skills Basic Computer Skills
*Hiring for IKEA International Chat process: Gurgaon* - Eligibility: Grad/ UG- Experience: Min 1 year in Customer Service, international chat experience*Skills:*- Excellent communication skills- Writex (Non-Voice AMCAT)- NV Versant: 58+- Typing: 25/90*Job Details:*- Location: Gurgaon (WFO)- Cab Facility: Both sides- *Salary: In-hand 27k, CTC 3.8 LPA*- Joining Date: 5th Feb *IMMEDIATE JOINER REQUIRED WITH 1 YEAR OF INTERNATIONAL CHAT EXP*
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Customer Service Associate Jobs For 12th Pass Freshers

Radical Minds

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Noida Sector 57
Domestic BPO BPO Non Voice BPO BPO Voice Sales Inside Sales Holiday Packages DRA Executive
Hiring Customer Support Executive (Voice / Non-Voice)Company: Radical Minds Technologies Pvt. Ltd.Location: C-46, Sector 57, NoidaSalary: Up to 3 LPAProcess: Voice / Non-Voice Job Responsibilities:Handle customer queries via calls, chat, or emailProvide accurate information and resolve customer concernsMaintain service quality and customer satisfactionFollow company guidelines and process protocols Eligibility Criteria:Good communication skillsBasic computer knowledgeCustomer service experience preferredFreshers can also apply Walk-In Interview Details: Address: C-46, Sector 57, Noida Contact Person: Vickey Giri Contact Number: 8171202598Interested candidates can share their updated CV or directly come for a walk-in interview.
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Hiring For International Customer Support Executive

HTSB Solutions

  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Noida
Customer Relationship Customer Service International BPO Proficiency in English BPO Active Listening
Job Title: Customer Service Executive International Process- Voice ProcessDepartment: Customer Support Location: Noida Sector 63Key Responsibilities: Handle inbound and outbound calls from international customers. Resolve customer queries, complaints, and requests in a timely and professional manner. Provide accurate information about products and services. Maintain customer records and update databases with the latest information. Follow standard operating procedures (SOPs) and quality guidelines. Meet performance targets such as call handling time, quality scores, and customer satisfaction. Collaborate with team members and supervisors to ensure smooth workflow. Escalate complex issues to senior support or relevant departments as needed.Required Skills & Competencies: Excellent verbal and written communication skills in English. Strong listening, problem-solving, and interpersonal skills. Ability to work in rotational shifts (including night shifts for international processes). Basic computer proficiency MS Office, CRM tools, and typing skills. Customer-oriented mindset with a positive attitude. Ability to handle pressure and deliver consistent performance.Educational Qualification: Minimum: 10+2 or Graduate in any discipline. Preferred: Bachelors degree.Experience:Min 6 months of experience in an international voice or non-voice process preferred.Shift Timing: Rotational shifts- 6 Days Working. One side Cab in the Odd hours Limited to 20KMS rangeSalary Range: UPTO- 4.2LPA
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Hiring Freshers || BPO Executive

Ienergizer

  • Fresher
  • 4.8 Lac/Yr
  • Noida Sector 60
Outbound Calling BPO Operations Customer Care International BPO Outbound Sales
Interview Invitation Customer Support ExecutiveYou are invited to attend an interview today or tomorrow between 11:00 AM and 3:00 PM.Alternatively, you may visit Monday to Friday between 11:00 AM and 3:00 PM.Job Role: Customer Support ExecutiveSalary: 15,000 60,000 (depending on interview performance) Application ProcessPlease fill out the interview form using the link below:https://www.ienergizerbpo.com/careerBefore coming for the interview, kindly generate the interview code from home on the same day.Important Instructions:Select the second option: I Energizer HR in the Source section.Mention HR Riya Rawat on the first page of the form.Write Riya Rawat HR at the top of your CV. Interview Location:IenergizerGate No. 2, A-37, Sector 60, NoidaNear Sector 59 Metro StationPlease ask for Riya Rawat (HR) upon arrival. Documents to Carry:Aadhar CardUpdated CV (hard copy)Educational and experience documents (hard or soft copy) Please do not bring a laptop.Upon reaching the reception, share your interview code and send a WhatsApp message with your name to inform us of your arrival so we can assist you.We look forward to meeting you!
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Customer Care Executive Jobs For Freshers - Noida

Adroit synergies

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Noida Sector 63
Customer Service Customer Support
Ability to speak clearly and politelyGood listening skills to understand customer issuesConfidence while talking to customers
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Recovery Agent - Full Time - Freshers

Subh Sankalp Estate Pvt Ltd

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Female
  • Noida Sector 49
Records Management Time Time Management Negotiation Skills Customer Handling Recovery Operations Debt Recovery
Job Title: Real Estate Recovery Executive (Female)Department: Sales / Accounts / CollectionsLocation: On-siteExperience: 14 years (Freshers with good communication skills can also apply)Job Summary:We are looking for a Female Real Estate Recovery Executive to manage customer payment follow-ups, outstanding dues, and recovery processes. The role involves coordinating with clients, maintaining payment records, and ensuring timely collection as per company policy.Key Responsibilities:Follow up with clients for pending payments, installments, and duesCoordinate with sales, accounts, and legal teams for recovery casesMaintain customer payment records and recovery reportsHandle customer queries related to payment schedules and receiptsConduct telephonic, email, and in-person follow-ups when requiredEnsure recoveries are done in a professional and ethical mannerPrepare daily/weekly recovery status reportsSupport legal recovery process when escalation is requiredMaintain confidentiality of financial and customer dataRequired Skills & Qualifications:Graduate in any discipline (B.Com / BBA preferred)Good communication and negotiation skillsBasic knowledge of real estate payment structuresComfortable with MS Excel, Word, and CRM softwareAbility to handle pressure and difficult conversations politelyStrong follow-up and coordination skillsPreferred Candidate Profile:Experience in real estate, banking, or finance recoveryPresentable personality with professional attitudeSalary & Benefits:Salary: As per industry standardsCareer growth opportunitiesSupportive work environment
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Walk-In For Customer Support Executive (Full Time)

Cogent E Services

  • 0 - 1 yrs
  • Noida Sector 63
MS-excel Customer Support Outbound Calling Customer Service Customer Handling Customer Care Customer Communication Call Center
Job Title - Customer support executiveWe are looking for the skilled candidates to join our company as a customer support executive.As a fresher you will under go comprehensive training to develop your knowledge and skills in customer support.
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Sales Executive || Freshers & Experienced

3i Business Services Pvt Ltd

  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Noida
Customer Care Cons Domestic BPO BPO Operations
*HIRING HEALTH INSURANCE (NOIDA)* Role: Sales Executive *Salary: Up to 30,000 + Huge Incentives* Qualification: Minimum 12th Pass Experience: Health Insurance Sales Experience Required Availability: Immediate Joiners PreferredInterested candidates, send your CV now! DM or Call : *9998637874* Hr Mobbassir
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CRM Executive || Freshers & Experienced

Jobs Park Placement

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Female
  • Noida
Good Communication Skills English Client Retention CRM Customer Care Customer Handling CRM Sales Marketing Communication
Job Description: CRM Executive / Sales Executive Real Estate IndustryLocation: NoidaSalary: 15,000 30,000 per month + Attractive IncentivesExperience: 0 5 YearsIndustry Preference: Only Real Estate IndustryJob Overview:We are looking for a motivated and energetic CRM Executive / Sales Executive to join our team in the Real Estate industry. The ideal candidate should have experience or knowledge of real estate sales, client handling, and lead management. This role involves interacting with potential buyers, maintaining client relationships, and achieving sales targets.Key Responsibilities:Handle customer inquiries and follow up on leads generated through marketing activities.Maintain relationships with existing and prospective clients to ensure customer satisfaction and loyalty.Coordinate with the sales and marketing team to achieve monthly and quarterly sales targets.Conduct property site visits with clients and provide complete project details.Maintain and update the CRM database with accurate client information and follow-up records.Provide after-sales support and address client concerns effectively.Assist in organizing promotional events and property exhibitions.Required Skills and Qualifications:Graduate in any discipline (MBA in Marketing/Sales preferred).05 years of experience in Real Estate Sales / CRM.Excellent communication and negotiation skills.Good knowledge of Real Estate projects, builders, and local market (especially Noida region).Proficiency in MS Office and CRM software.Positive attitude, self-motivated, and target-oriented personality.
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Hiring For 10th Pass Freshers - Airport Customer Service Associate

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Engineering Executive
As an Airport Customer Service Associate, you will play a vital role in creating a positive experience for passengers. You'll be the first point of contact for travelers and will assist them with various needs.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers at the airport with a friendly attitude, making them feel comfortable and valued from the moment they arrive.- **Check-In Assistance:** Help passengers with the check-in process, including verifying their documents and issuing boarding passes to ensure seamless travel.- **Answering Inquiries:** Provide information about flights, baggage policies, and airport services, ensuring passengers have the answers they need for a smooth journey.- **Handling Complaints:** Address and resolve any issues or complaints from passengers, offering solutions and support to enhance their travel experience.- **Coordinating with Other Departments:** Work closely with airline staff, security, and ground crew to ensure efficient operations and address any passenger concerns in a timely manner.- **Maintaining Cleanliness:** Keep the customer service area tidy and organized to provide a welcoming environment for travelers.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact effectively with passengers and co-workers.- **Problem-Solving Ability:** You should be able to think quickly and find solutions to any issues that arise during your shift.- **Customer-Oriented Attitude:** A strong desire to help others and ensure customer satisfaction is critical.- **Team Player:** Work collaboratively with your colleagues to provide the best service possible.- **Adaptability:** Be able to work in a fast-paced environment, adapting to changing situations with ease. - **Basic Computer Skills:** Familiarity with computers and basic software programs is beneficial for handling check-in systems and passenger databases.
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