Customer Care Executive 10th Pass Experience Jobs in Bangalore

Retail Sales Executive (Retail Jewellery Brand)Locations: BangaloreSalary: 30k-40k inhand (Depending upon the relevant experience and interview)Role Overview: The Sales Executive will be responsible for engaging with potential and existing customers, understanding their requirements, and guiding them through the process of selecting and purchasing lab-grown diamond jewellery in the retail store. The role demands excellent communication skills, product understanding, and a customer-first approach.Roles & Responsibilities: Deliver a premium customer experience by understanding customer needs and recommending suitable jewellery/productsDrive in-store sales and consistently achieve monthly and quarterly sales targetsBuild long-term relationships with customers to encourage repeat business and referralsMaintain in-depth knowledge of product range, designs, pricing, and ongoing offersAssist customers with product selection, billing, and post-purchase supportEnsure visual merchandising standards are followed as per brand guidelinesSupport inventory management, stock checks, and coordination with store operationsMentor junior sales staff when required and lead by example on the shop floorRequired Skills & Qualifications:Minimum 1-2+ years of experience in retail sales (Jewellery / luxury retail preferred)Strong communication and interpersonal skillsFlexibility to work weekends and peak retail hours

As an Inside Sales Executive, you will play a crucial role in driving sales and nurturing client relationships. Your primary focus will be to connect with potential customers and help them choose the right products or services offered by our company.**Key Responsibilities:**- **Lead Generation:** Identify and pursue new sales opportunities through various channels like calls, emails, and social media to expand the customer base.- **Customer Engagement:** Interact with potential and existing customers to understand their needs, build rapport, and provide product information that meets those needs.- **Sales Presentations:** Prepare and deliver presentations that demonstrate the value of our products or services to customers, helping them make informed decisions.- **Follow-Up:** Regularly follow up with prospects and leads to ensure they have all necessary information and to address any questions or concerns.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions using CRM tools, which helps in tracking progress and forecasting sales.- **Team Collaboration:** Work closely with the marketing and sales team to align on strategies and share insights about customer preferences and market trends.To be successful in this role, you should have 1-3 years of experience in sales or a related field. A minimum of 12th-grade education is required. Strong communication and interpersonal skills are essential, along with the ability to work independently and as part of a team. A proactive attitude, along with good organizational skills, will help you thrive in a fast-paced environment. Familiarity with CRM software will be a plus.

Job Title Customer Service Associate (CSA) VoiceLocation BengaluruWorkspace WFODepartment OperationsChannel VoiceLanguage English (additional languages may be required)Hours of Operation 24/7Overview of PositionThe role of the Customer Service Associate (CSA) - Voice, will be responsiblefor: Having daily interactions with the customer to handle issues fromend to end via call Going the extra mile to engage customers in solving issues andensuring satisfaction Quickly and effectively building rapport with customers whilediagnosing and resolving ssues Providing white glove service and having the ability to provide anoverall excellent customer experience Managing customer expectations regarding estimated responsetimesRemote Requirements Maintain a secure, high speed internet connection Ability to plug in ethernet cable into a modem Have a dedicated workspace in their homes or remote locations toprovide services to the Company Ability to come into the campus to pick up equipmentEssential Functions An obligation to deliver exceptional customer service Receive inbound calls to gather and verify required information and doutmost within their power to solve customer problems Have excellent judgment skills to be able to properly evaluate situationsand immediately by providing effective solutions Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of the customer Actively listen to the customer, and show empathy and patience Provide information to the client and place appropriate notes in system IntouchCX intouchcx.comindicating exactly what action was taken or needs to be taken Ensure policies and procedures are followed on all calls Maintain thorough knowledge of systems so that information can beresearched and proper information is given to customer Learn and retain a thorough working knowledge of all existing and newprocess and procedures Achieve assigned Key Performance Indicators e.g. Call Handle Time,Quality, CSAT & DSAT Attend Team Meetings/additional training sessions as scheduled Performs other duties as assignedCritical Skills Above average verbal and written communication skills - ability tospeak accurately, using proper grammar, and good enunciation Ability to show high emotional intelligence by remaining calm underpressure while solving the customers concerns Ability to listen attentively and to use information provided by clients totailor responses and actions to meet the clients specific needs Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of thecustomer Ability to work in a fast-paced, hectic, changing environment Ability to organize and follow-up multiple tasks/details with accuracyand timeliness Ability to operate a phone system and personal computer Ability to adhere to all organizational policies and procedures Ability to work a variety of shifts including days, afternoons, evenings,weekends and holidays Ability to perform basic mathematical functions Ability to effectively interact with employees at all levels of theorganization and work with a variety of people from diversebackgroundsEducational/WorkExperience andRequirements Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus Must have at least six months customer service experience or equivalentPoint of contact :HR Samuel8147091053ruivah.samuel@intouchcx.com

We are looking for an International BPO Executive to join our team in Bangalore. This role is ideal for individuals with 1 to 2 years of experience in customer service or related fields. The position requires working in an office environment.**Key Responsibilities:**- **Customer Assistance:** Provide support to international clients through calls, emails, or chat, ensuring effective communication and high satisfaction levels.- **Issue Resolution:** Identify customer issues and work towards resolving them quickly and efficiently, maintaining a focus on customer experience.- **Product Knowledge:** Stay informed about our products and services to provide accurate information and recommendations to customers.- **Team Collaboration:** Work with colleagues to improve service processes and share feedback that can enhance customer support.- **Data Entry:** Manage and update customer records and interactions in the company database to ensure accurate service tracking.**Required Skills and Expectations:**The ideal candidate should have a strong command of English, both spoken and written, to effectively communicate with international clients. A pleasant and professional telephone manner is essential. You should be comfortable working in a team and have problem-solving skills to address customer inquiries. Basic knowledge of computer applications and typing skills are necessary for handling data and communication efficiently. Candidates should possess a positive attitude, flexibility to work various shifts, and the ability to work well under pressure. A minimum education level of 12th pass is required.

Job Title: Customer Support Executive Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given priority

Handle inbound and outbound customer interactions professionallyResolve customer queries and concerns effectivelyMaintain accurate records of customer interactionsEnsure high levels of customer satisfactionCoordinate with internal teams for issue resolution

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.**Responsibilities:**- Handle inbound/outbound calls professionally and provide information about products/services.- Identify customer needs, clarify information, and close sales.- Maintain a high level of customer satisfaction through effective problem-solving.- Achieve sales targets and goals as set by the company.**Salary and Benefits:**- Starting salary of INR 18,000 per month.- Performance-based incentives and bonuses.- Comprehensive training and career development opportunities.Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!

Job Openings for 3 Customer Service Executive Jobs with minimum 1-3,Year Experience in Bangalore, having Educational qualification of : Higher Secondary, or any Degree with Good knowledge in Customer Relationship, Outbound Calling, Customer Service, Customer Care, Customer Handling, Customer Management, Cold Calling, Customer Support, Customer Communication, Call Center etc.

The Front Desk Member Coordinator is the first point of contact and the face of our organization. This role is responsible for ensuring a positive, welcoming, and efficient experience for all members, guests, and callers. The coordinator manages daily administrative tasks, handles membership inquiries and sales, and supports the overall smooth operation of the facility. This position requires an energetic, organized, and customer-focused individual.

Looking for experience candidate from back end Experience in CRM RoleLooking candidates from real estate only Looking for Immediate joiner onlyWork location will be MG RoadFemale candidate only

Responsibilities:1. Greet customers and provide them with assistance in finding products or services.2. Handle cash transactions and operate point-of-sale systems.3. Maintain a clean and organized store environment.4. Ensure that all products are properly displayed and stocked.5. Assist customers with inquiries and provide information about products or promotions.6. Meet and exceed sales targets by actively promoting products and upselling.7. Collaborate with team members to achieve store goals.

A Back Office Executive plays a crucial role in ensuring the smooth operation of a company's back-end processes. The primary responsibilities of a Back Office Executive include:1. Handling data entry tasks and maintaining the accuracy of company records.2. Managing computer operations and ensuring the efficient processing of back-end tasks.3. Coordinating with other departments to ensure seamless workflow.4. Providing customer care and addressing any back-end processing-related inquiries.

Hiring for international voice process minimum 6 month of experience in voice salary upto 32,000 take home Rotational shift 2 way cab provide More Details - contact hr komal 9538873019

ROLE - INTERNATIONAL BPO VOICELANGUAGE -ENGLISHQUALIFICATION - DIPLOMA / GRADUATEEXPERIENCE - MINIMUM 1 YEARS IN INTERNATIONAL BPO PROCESSSALARY - 20,000 TO 30,000WORKING DAYS - 5 DAYS WORKINGWORKING TIME - COMPLETE US SHIFTNO CAB FACILITYCONTACT - 6379437433

Interested Candidates Whatsapp your CVs @8975670034.US based International process experience Mandatory.We are seeking an experienced Senior Customer Care Executive to manage and support the US medical prescription process in our Health Tech company. The ideal candidate will have 4+ years of experience in healthcare customer service, with a strong understanding of patient centric city,prescription handling, and compliance requirements. In this role, you will be responsible for handling customer interactions through email, chat, and outbound calls, ensuring a smooth and professional communication experience. You will serve as a vital link between the company and it

Position: Retail Sales ExecutiveLocation: Garuda Mall, Magrath Rd, Ashok Nagar, Bengaluru, Karnataka 560025SALT Attire is seeking a dedicated and enthusiastic Retail Sales Representative to join our dynamic team. As a leader in contemporary fashion, SALT Attire is committed to providing our customers with exceptional service and high-quality apparel that reflects the latest trends. In this role, you will be the face of our brand, engaging with customers to help them find the perfect items while ensuring an enjoyable shopping experience. The ideal candidate will possess a passion for fashion and an understanding of customer service excellence. You will play a vital role in achieving our sales goals and maintaining the store's overall appearance. Your ability to connect with customers, understand their needs, and build lasting relationships will be essential in driving repeat business and enhancing our brand reputation. Additionally, you will be trained in our product lines and sales strategies so that you can inform customers and help them make informed purchasing decisions. Join us at SALT Attire, where you will not only have the opportunity to work with a stylish array of products but also be part of a supportive team dedicated to helping you grow and succeed in the fashion retail industry.Responsibilities1. Engage with customers to provide exceptional service and assist in product selection.2. Achieve and exceed individual sales goals through effective selling techniques.3. Maintain a clean, organized, and visually appealing store environment.4. Process transactions accurately and efficiently using the POS system.5. Stay updated on current promotions, sales, and product knowledge to inform customers.6. Assist in inventory management, including restocking and organizing merchandise.7. Work collaboratively with team members to create a positive store atmosphere.,

Job descriptionUnderstanding customer queries/requirements and respond comprehensively over chat, email & call.Working with internal teams to resolve customer complaints or operational challenges quickly and efficiently.Working with managers to plan strategically (e.g. refining & defining processes)Required Candidate profileExcellent verbal and written English communication.Excellent interpersonal skills, including the ability to deal with people from a wide range of backgrounds, ages and temperament.Has patience and empathy to deal with various kinds of customers.

Hi, This is Shashidhar from SUMUKHA HR SOLUTIONS, interested candidates kindly share updated updated resume to shashi@sumukhahrsolutions.com / sumukhahrsolutions@gmail.com Position: Front OfficeLocation: Sunkadakatte (Pipeline Road)Thanks & RegardsShashidharSUMUKHA HR Solutions9738638483 / 9066465916Email:shashi@sumukhahrsolutions.com /sumukhahrsolutions@gmail.com Website:www.sumukhahrsolutions.com