Customer Care Assistant Graduate Jobs in Chennai

RolesHandle Customer Queries via Calls and EmailsResolve the complaints within the TATCustomer SatisfactionResponsibilityCoordinate with Multiple teams to resolve the customer complaintAchieving all the metricsRequirementsGraduateMust be having Hindi / English FluencyInterested to work both in Rotational & Fixed ShiftVoice / Email Experience

Attend to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID fortheir complaints3. Timely update the status of customer complaints as and when issue is resolved and update withcustomers on the same.4. Follow up with customers/aftersales executives on the dispatch and collection of spare parts.

We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.

Key Responsibilities:1. Provide Customer Support: Assist Customers with Product Inquiries, Order Placements, and Issue Resolution Through Phone, Email, and Chat.2. Handle Customer Queries: Address Customer Complaints, Feedback, and Requests in a Professional and Timely Manner to Ensure Customer Satisfaction.3. Build Customer Relationships: Engage with Customers to Build Rapport, Trust, and Loyalty By Understanding Their Needs and Providing Personalized Support.4. Conduct Cold Calling: Reach Out to Potential Customers to Introduce Products, Promotions, and Services to Generate Leads and Drive Sales.5. Manage Telephone Calls: Answer Incoming Calls Promptly, Handle Customer Inquiries Efficiently, and Transfer Calls to the Appropriate Departments When Needed.required Skills and Expectations:1. Fluent English: Ability to Communicate Effectively and Professionally in English to Assist Customers from Various Backgrounds.2. Must Attend Training: Willingness to Undergo Training Sessions to Enhance Customer Support Skills and Product Knowledge.3. Customer Support Experience: Prior Experience in Customer Service or Support Roles is Beneficial But Not Mandatory for Freshers.4. Customer Handling Skills: Ability to Empathize with Customers, Remain Patient Under Pressure, and Resolve Issues Promptly.5. Good Communication Skills: Clear Verbal and Written Communication Skills to Convey Information Accurately and Build Positive Relationships with Customers.Requirements :M/FAge : 18-25 YrQualification : Hsc / Any DegreeFreshers Job Mode : Training Cum Placement For Those Students Who R Interested In Airport Jobs.Full Time, Duration : 8 MonthsFees : Emi Available For 7 MonthsExcellent English Must

Seeking a dedicated HR Assistant to join our team in Tambaram Chennai. Responsibilities include assisting with employee relations, supporting customer care initiatives, and utilizing strong communication skills. The ideal candidate will have a degree, 15-25 years of experience, and be able to work from home effectively.

Were Hiring Hindi Speaking Customer Support Executives! Location: Velachery, ChennaiCompany: Hitachi Payment Services Pvt. Ltd.Were looking for Hindi-speaking candidates for a Customer Support role.If you enjoy helping customers and want a stable, growth-focused environment, this role is for you! Role DetailsSalary: 14,000 NTHOT Pay: AvailableWork Days: Monday to SaturdayQualification: Any degreeLocation Preference: Candidates must be Chennai-basedTraining: On-the-job training provided RequirementsHindi speaking is mandatoryGood communication skillsWillingness to work from office (Velachery)If youre interested or know someone who fits the role, feel free to share resumes

Job Openings for 10 Logistics Associate Jobs for Freshers in Chennai, having Educational qualification of : B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, B.E, B.Tech, M.C.A, M.Com with Good knowledge in Tele Caller, Customer Care, Customer Care Assistant etc.

Customer Support Executive ResponsibilitiesRecruiting, hiring, and managing a team of customer service representativesDesigning an efficient customer service processProviding accurate information about the companys policies and proceduresMaintaining an accurate and up-to-date customer databaseConducting regular quality assurance and customer satisfaction researchResolving customer complaintsCustomer Support Executive Requirements Bachelors degree in business, administration, or related fieldAt least 3-5 years experience in customer support leadershipExcellent interpersonal skillsStrong written and verbal communication skillsExperience with conflict resolution in the workplaceAbility to work in a fast-paced environment

OB DESCRIPTION:We are looking for an experienced Customer Service Representative to provide excellent customerservice and to promote this idea throughout the organization. The goal is to keep the departmentrunning in an efficient and profitable manner, to increase customer satisfaction, loyalty and retentionand to meet their expectations.ROLES AND RESPONSIBILITIES: Handle customer complaints provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take an extra mile to engage customers. Strong phone contact handling skills and active listening. Ability to multitask, prioritizes, and manages time effectively. Customer orientation and ability to adapt/respond to different types of characters. Proven customer support experience is an added advantage.

About MrMed: MrMed is Indias largest online pharmacy, specializing in providing super- speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more.https://www.mrmed.in/Key Responsibilities:Serve as the single point of contact for order tracking and all sales support to customers on chat and call platforms.Build and maintain strong relationships with clients.Provide product information and guidance to customers, ensuring they understand benefits and usage.Stay updated on product offerings, industry trends, and competitor activities.Identify and target potential customers to drive sales growth.Conduct outreach via phone, WhatsApp, and email to keep customers updated regarding their order status.Educate customers about new products and promotions.Assist customers with the order process, ensuring accuracy and efficiency.Escalate issues to team leads and persistent issues directly to senior management.Provide follow-up support to ensure customer loyalty and repeat business.Coordinate with logistics to ensure timely delivery of products.Address customer inquiries and resolve issues promptly to enhance customer satisfaction.Ensure a thorough understanding of their needs and effective resolution of their concerns.Demonstrate a temperament for handling customers with care and in a clear and convincing manner.Qualifications0 to 1 years of experience in voice/ semi voice process in a non-tech role (prior part-time or full-time experience is a plus)Bachelor's degree in business, pharmacy, or related field (preferred).Proficient in CRM software and Microsoft Office Suite.Previous experience in sales, preferably in the pharmaceutical or healthcare sector.Ability to persuade effectively and demonstrate empathy towards customersFluency in Hindi is mustExcellent communication and interpersonal skills.Strong organizational and time management abilities.

Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old

Senior Customer Support Executiveto handle customers across India, through ERP & Ticket handling application.Immediate joiners / joiner at short notice are most welcome.Responsibilities and DutiesEnsure superior customer support through Real time Ticket based supports.Help in planning of support to the customer (geographical knowledge will be a big advantage)Get appointments from Customers based on the availability of team member / field engineer.Required Experience, Skills and QualificationsAny Degree / Diploma (Technical Background will be first preference)1. Minimum 4-7 year experience in any customer support voice process2. Experience in MIS / CRM or Ticketing Software.3. English, Hindi and any additional regional language will be an added advantage.4. Fast learner / Responsive / Collaborative / Team Work5. Geographical knowledge and prior experience in planning of tours.6. Customer Centric & Result Oriented.

We are hiring for a leading ITES company. Job Role - Customer Service Executive (For international voice)Job Location - Chennai Mode - Work from Office - Salary - 3.8 lpa ctc (25,000 in hand )- 5 Days Working & 2 days rotational off.- Shift Timings - Night Shift- Both way cab facility available. Experience Required - Minimum 1 year of customer service experience. Only those candidates that can join Immediately are required.*Interested candidates please send me your resume at : malik.vanshita04@gmail.com*

Key Responsibilities: Maintain client confidentiality. Providing timely MIS Increasing the number of investors. Handling Inbound calls from investors. Ability to maintain quality of work. Ability to adapt and acquire knowledge/skill.Key Skills Required: Excellent command on English/Hindi language both verbal and written. Knowledge of other languages will be an added advantage. Strong communication skills - convey information effectively. The ability to listen to and understand information and ideas. Team player. Independent thinker who takes initiative and exercises a certain degree of creativity and latitude. Planning and Target Oriented. Interacting in a professional manner with customers. Good to have: Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Analytical and methodical approach to problem solving

Specific Responsibilities:- Handle Inbound and Outbound calling for Member service Identify and assess Members needs to achieve satisfaction. Build sustainable relationships and trust with member accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools Handle member complaints, provide appropriate solutions and alternatives within the time limits Conduct follow-ups to ensure complete resolution of issues. Keep records of Member interactions and process Customer

Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off

Roles and Responsibilities:1. Handles customer inquiries through Live Chat communications in a professional manner.2. Assesses customers issues and takes appropriate actions to ensure that customer's needs are satisfied.3. Coordinates with other teams based in different locations that share similar objectives.4. Be proactive and take initiative to explore and learn the products that we offer.5. Understands standard operating procedures and delivers service that is according to the quality standards set by the Company.6. Escalates system anomalies and general issues faced by customers to the relevant party in a timely manner.7. Requests for information at the start and end process through Live Chat, emails, and other authorized communication tools such as Telegram.8. Follow up on unresolved inquiries through emails, calls, etc.9. Complete logs, records, and daily shift handover reports.10. Performs other functions and special projects as assigned by immediate Supervisor or Senior Agent.11. Required Candidate profile12. Must be fluent in Sinhala and Tamil language in both written and verbal communications.13. Ability to communicate in English and/or Other Languages is an advantage.14. Must have experience in customer service. Experience in voice accounts is not required but it is a huge plus.15. Experience in the iGaming industry is a huge advantage.16. Must possess a positive attitude and can take constructive criticism.17. Must be coachable and show willingness to learn.18. Must be computer literate, can operate basic MS Office suite and has an acceptable typing speed.19. Must be a capable multi-tasker without sacrificing efficiency and accuracy.20. Must be flexible, willing to work in shifting schedules including graveyard shift.Salary will be refreshed post 6 months training periodDrop Facilities available for night shiftQuarterly Bonus options availableFunctional Area Customer Success, Service & OperationsRole Category :Non Voice Chat

We are looking for a Customer Support Representative to join our team!1. Manage inbound / Outbound calls and emails in a timely manner.2. Identify customers needs and wants, give your best to clarify information.3. Understand every request and provide a solution to them.4. Follow our company's communication scripts & email templates. Desired Candidate Profile Must be spontaneous and have high energy level. Must possess excellent communication skill with neutral accent. Must be flexible and should have a positive attitude towards work. Must be willing to work in Night Shifts. Must have KPO or Call experience for USA / UK and AUS based Company Freshers can also apply

Aviation Company is HIRING for Customer Care from LGBT+ Community (LGBT+ means Lesbian, Gay, Bisexual, Queer, Intersex, Pansexual, Asexual.)Job purpose: To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.Key responsibilities and accountabilities: Assist customers through all procedures related to arrivals & departures in the following activities.Reservations & ticketing:- Making reservations across the counter- Selling of tickets.- Remitting cash to the concerned department.- Answering customer queries over the telephone. Departures:- Attend the pre flight and post flight briefings.- Setting up of check in counters.- Screening of checked in baggage.- Maintain high quality of Check in procedures.- To assist customers with special requests.Arrivals:- To assist customers with special requests.- To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same- Co-ordination with the baggage vendor for the damaged bags.- Follow up with the en-route stations regarding lost baggage.Post flight departure- Filing of all necessary flight papers- Any other responsibility assigned by the management from time to time

We have vacant of 50 customer care services, team leader, and team incharge Jobs in Chennai, Tamil Nadu, Telecalling / BPO / Telesales, Tamil Teacher, Team Leader Quality, for Freshers Educational Qualification : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, BHM, B.Pharma, B.Sc, B.Tech/B.E, LLB, MBBS, BVSC, MD/Medicinae Doctor, Post Graduate Diploma, M.A, M.Arch, M.C.A, M.B.A/PGDM, M.Com, M.Ed, MS/Master of Surgery, M.Pharma, M.Sc, M.Tech, MSW, LLM, MVSC, CA, CS, DNB, ICWA, Integrated PG, Other Doctorate Degree, Some Tertiary Coursework, Ph.D/Doctorate, MPHIL, DM/Doctorate of Medicine Skill Telecalling / BPO / Telesales, Tamil Teacher, Team Leader Quality etc.,

OB DESCRIPTION:We are looking for an experienced Customer Service Representative to provide excellent customerservice and to promote this idea throughout the organization. The goal is to keep the departmentrunning in an efficient and profitable manner, to increase customer satisfaction, loyalty and retentionand to meet their expectations.ROLES AND RESPONSIBILITIES: Handle customer complaints provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take an extra mile to engage customers. Strong phone contact handling skills and active listening. Ability to multitask, prioritizes, and manages time effectively. Customer orientation and ability to adapt/respond to different types of characters. Proven customer support experience is an added advantage.

We are hiring :Customer Support Executive for Airport Ground staffM/FAge - 18 to 25 yrsFreshers Qualification : HSC/Any degreeMust have fluent English Languages Known : Tamil, EnglishAttractive salaryInterview Date : 1st round : 4th December, 2025 (Telephonic Interview)2nd round : 6th December 2025 ( Direct if selected in 1st round)Timing : 10am Venue : Valasarawalkam, chennaiC.No : 8637478633Mail ur cv : mariaenterprises022@gmail.comImmediate joining

As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!