Customer Service Executive

Pride Circle

Aviation Company is HIRING for Customer Care from LGBT+ Community (LGBT+ means Lesbian, Gay, Bisexual, Queer, Intersex, Pansexual, Asexual.)

Job purpose:

To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

Key responsibilities and accountabilities: Assist customers through all procedures related to arrivals & departures in the following activities.

Reservations & ticketing:

- Making reservations across the counter

- Selling of tickets.

- Remitting cash to the concerned department.

- Answering customer queries over the telephone.

Departures:

- Attend the pre flight and post flight briefings.

- Setting up of check in counters.

- Screening of checked in baggage.

- Maintain high quality of Check in procedures.

- To assist customers with special requests.

Arrivals:

- To assist customers with special requests.

- To assist customers with Mishandled / damaged baggage.

Prepare all required reports for the same

- Co-ordination with the baggage vendor for the damaged bags.

- Follow up with the en-route stations regarding lost baggage.

Post flight departure

- Filing of all necessary flight papers

- Any other responsibility assigned by the management from time to time

• Experience0 - 2 Years
• No. of Openings20
• EducationAny Bachelor Degree
• RoleCustomer Service Executive
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office