We are looking for a Customer Support Representative to join our team!
1. Manage inbound / Outbound calls and emails in a timely manner.
2. Identify customers’ needs and wants, give your best to clarify information.
3. Understand every request and provide a solution to them.
4. Follow our company's communication scripts & email templates.
Desired Candidate Profile
• Must be spontaneous and have high energy level.
• Must possess excellent communication skill with neutral accent.
• Must be flexible and should have a positive attitude towards work.
• Must be willing to work in Night Shifts.
• Must have KPO or Call experience for USA / UK and AUS based Company
• Freshers can also apply