Array ( [0] => customer-care-assistant [1] => mumbai ) Customer Care Assistant Graduate Experience Jobs in Mumbai
48

Customer Care Assistant Graduate Experience Jobs in Mumbai

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Human Resource Executive - Ghatkopar West Mumbai

ILD Organization

  • 1 - 5 yrs
  • 3.8 Lac/Yr
  • 121961
Team Coordinator Desktop Support Customer Support Customer Relationship Microsoft Office Service Desk Corporate Sales Customer Care Payment Followup Human Resource Management Employee Induction Salary Processing
We are looking for a Human Resource Executive based in Ghatkopar West to help manage our HR functions and support the company's growth. The ideal candidate will play a key role in various HR processes and contribute positively to our work environment.**Key Responsibilities:**- **Recruitment and Onboarding:** Assist in attracting, interviewing, and hiring new employees. Ensure a smooth onboarding process for new hires to help them integrate into the company.- **Employee Relations:** Act as a point of contact for employees regarding any HR-related queries or issues. Foster a positive work environment by promoting open communication.- **Performance Management:** Support the performance appraisal process by helping managers set goals and evaluate employee performance, ensuring alignment with the companys objectives.- **Training and Development:** Identify training needs within the organization and coordinate programs to enhance employee skills and knowledge.- **Payroll and Benefits Administration:** Assist in managing payroll processes and employee benefits inquiries, ensuring accuracy and timely processing.- **Compliance and Record Keeping:** Ensure all HR policies and practices comply with local labor laws. Maintain employee records accurately and confidentially.**Required Skills and Expectations:**Candidates should have a degree in B.A, B.B.A, or B.Com and possess 1 to 5 years of experience in HR roles. Strong communication and interpersonal skills are essential to effectively interact with employees at all levels. Proficiency in HR software and Microsoft Office is expected. The ideal candidate should be organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment. A proactive attitude and a commitment to continuous improvement in HR practices will be highly valued.
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Hiring For Customer Care Consultant

Admin Bright LLP

  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Andheri East Mumbai
Customer Relationship Outbound Calling Desktop Support Customer Service Customer Support Voice Process Technical Services English Language Inbound Process
Urgent Opening: Customer Service (Preferred Female candidates from Mumbai only)Location : Andheri East, ChakalaWork Hours: 7:00 AM to 3:30 PM ISTQualification: Higher secondary / GraduateLocation: Onsite onlyExperience : 2 yearsKey ResponsibilitiesAttending to outbound and inbound international calls, as well as screening and forwarding callsCold calling for making sales for businessFollow-ups with existing client baseScheduling and confirming appointments, meetings, and eventsHandling basic inquiries and sorting mailAny other miscellaneous administrative tasksSkills & ExperiencePrevious experience in a customer support role/Inside saleExperience in answering and screening calls, as well as scheduling appointments - international calls to AustraliaStrong phone and verbal communication skills along with active listeningExperience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.Excellent interpersonal and communication skills.If you're interested, please send your resume to komal.dabhi@aussizzgroup.comJob Types: Full-time, PermanentPay: -250,000.00 - -350,000.00 per yearBenefits:Paid sick timePaid time offProvident FundApplication Question(s):What is your current CTC?What is your notice period?Location:Andheri, Mumbai, Maharashtra (Preferred)Work Location: In person
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Sales Coordinator - Ghatkopar West Mumbai

Corporate Employment Services

  • 2 - 4 yrs
  • 3.5 Lac/Yr
  • 121961
Microsoft Office Retail Sales Desktop Support Service Desk Corporate Sales Channel Sales Customer Care Customer Support Direct Sales Sales Administration Field Service Coordination Skills Order Processing Payment Followup MS-excel Microsoft Excel
Key Responsibilities1. Provide administrative and operational support to the sales team2. Coordinate sales orders, quotations, invoices, and deliveries3. Maintain accurate customer and sales data in CRM systems4. Prepare sales reports, presentations, and documentation5. Act as a liaison between customers, sales representatives, and internal departments6. Handle customer inquiries and follow up on orders and payments7. Assist in tracking sales performance and meeting targets8. Schedule meetings, follow-ups, and sales activities9. Ensure compliance with company sales procedures and policiesRequirements & Qualifications1. 13 years of experience in sales coordination or sales support2. Strong organizational and multitasking skills3. Excellent communication and interpersonal abilities4. Proficiency in MS Office (Excel, Word, PowerPoint)5. Experience with CRM software is an advantage6. Ability to work independently and in a team environment
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Sales Coordinator (Female)

World Invent Scientific technology Private Ltd

  • 2 - 4 yrs
  • 4.5 Lac/Yr
  • Vasai East Mumbai
Microsoft Office Service Desk Corporate Sales Customer Care Customer Support
The Sales Coordinator will be responsible for supporting the sales team and managing various sales-related tasks. This includes coordinating sales activities, preparing sales reports, maintaining customer records, and assisting with customer inquiries.Key responsibilities include:- Coordinating sales activities: The Sales Coordinator will assist the sales team in coordinating various sales activities such as setting up meetings with clients and following up on sales leads.- Preparing sales reports: They will be responsible for preparing and analyzing sales reports to track sales performance and provide insights to the sales team.- Maintaining customer records: The Sales Coordinator will ensure that customer records are updated and accurate to provide excellent customer service.- Assisting with customer inquiries: They will be the point of contact for customer inquiries and will provide timely and accurate information to customers.Required skills and expectations:- 2-4 years of experience in sales coordination- Graduate degree in a relevant field- Strong communication and interpersonal skills- Proficient in MS Office tools such as Excel and PowerPoint- Detail-oriented and organized- Ability to work well in a team and independently- Familiarity with CRM software is a plus.
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Jobs by Related Category

Customer Care Executive

Rojgari Placements Pvt. Ltd

  • 1 - 7 yrs
  • Andheri West Mumbai
Customer Relationship Customer Care Customer Support Customer Service Customer Communication Call Center Customer Management
Key Responsibilities:Handle harassment complaints and provide support to clients.Respond to client queries via phone and email.Collaborate with the legal team to resolve issues and provide updates.Maintain accurate records of client interactions and complaints.Assist clients through onboarding and offer continuous support.Qualifications:Strong communication skills in English and Hindi.Previous experience in customer support & Tele caller is a plus.Knowledge of debt management or legal processes is beneficial.Ability to handle sensitive information confidentially.Benefits:Competitive salary.Opportunities for growth and development.Health benefits and employee perks.
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Urgent Requirement For Customer Care Executive

Sagar Solution

Good Communication Skills Customer Relationship Outbound Calling Customer Support International BPO Customer Service Customer Communication
Chandivali, MumbaiAny Graduate 10+2+3Min 6 Month of experience20-25 daysVoice & Written versant,19900 to 21500 K in handExcellent English CommunicationDay Shift5 days Working & 2 rotational week-of
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Urgent Requirement For Customer Care Executive

peoplemint consultant LLP

Any Graduate With min1 Year Of Experience in Inbound Process or Customer Service Would BE Preferred. Customer Support Customer Service Customer Care
Greetings from Peoplemint Consultant LLP.Currently we are hiring for Customer Care Executive or financial industry.Any Graduate with min1 year of experience in inbound process or customer service would be preferred.Location-Goregaon, MumbaiIf interested. Share your resume for further discussion.Best regards,Bhumika
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Sales Coordinator (Female Candidates Preferred)

SSV HR Services

  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Mulund Mumbai
Customer Support Customer Care Coordination Skills Order Processing Payment Followup Sales Administration Service Desk Microsoft Office
We're Hiring an Sales Coordinator -Operation for the FMCG CompanyRole and ResponsibilitiesPosition: Sales Coordinator Segment: HoReCa (Hotels, Restaurants & Caf/Catering) KeyResponsibilities:1. New Client Onboarding: Assist in the smooth onboarding of new clients, including gathering necessary documentation, setting up accounts, and ensuring all client needs are understood and met.2. Client Servicing: Act as the primary contact for ongoing client servicing, managing requests, addressing issues, and ensuring a high level of customer satisfaction.3. Daily Order Booking & Processing: Book orders daily, confirm details, and coordinate with internal teams to ensure timely and accurate order processing.4. Single Point of Contact (SPOC) for Client Coordination and Queries: Serve as the main contact for clients, handling all inquiries and providing prompt and effective solutions.5. Coordination with Internal Teams: Collaborate with internal teams, including sales, marketing, operation and logistics, to ensure excellent service, delivery and client satisfaction.6. Delivery Coordination: Oversee the delivery process, coordinate with logistics teams, and ensure orders are delivered accurately and on time.7. Payment Follow-Ups: Track outstanding payments, follow up with clients to ensure timely collection of payments as per agreed credit terms.8. Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell products to existing clients, enhancing their experience and driving additional revenue.9. Recording & Maintaining MIS Data: Accurately record and maintain MIS data, including sales records, client feedback and escalations for ongoing analysis and improvement.10. Reporting and Feedback: Regularly update the sales team and management with reports on client activities, feedback, and market insights to help shape strategies.
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Customer Care Executive (Full Time)

Victaman service

  • 1 - 2 yrs
  • 4.5 Lac/Yr
  • Vashi Mumbai
Outbound Calling Customer Service Customer Handling
Hiring for Customer Support Executive
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Customer Support Executive

Hirosity Consultants Private Limited

  • 1 - 2 yrs
  • Malad West Mumbai
Good Communication Skills Customer Support BPO Operations BPO Voice Customer Relationship Customer Care Customer Management Customer Handling Customer Service Outbound Calling International BPO Customer Communication Call Center Cold Calling
provide customer support, resolve customer queries
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Female - Urgent Opening For Customer Care Executive

Repair Stop

Inbound Outbound Calls Receiver Customer Support Customer Care Representative Customer Care Executive Customer Care Specialist Customer Relationship Outbound Calling Customer Service Customer Handling Customer Communication Customer Care
Job Description Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment Inbound and Outbound calls to the customer for repair services and status update Co-ordinate with the technician for on-site repair status and estimates Making calls to the customer and update on the repair status of the equipment Data entry of all repair stop cases in google sheet and update details on timely basis Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visitRequirements Job Location Andheri East, Mumbai MaharashtraQualification Minimum GraduateExperience Minimum 3 years in customer supportLanguage Hindi, Marathi, English (other language shall be good)
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Looking For Customer Service Executive

Marcto

Customer Relationship Outbound Calling Customer Service Customer Management Cold Calling International BPO Customer Support Customer Care Customer Communication Customer Handling Call Center
Mumbai, Bhayander
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Hiring For LAB Assistant

Bhavi International Pvt. Ltd.

  • 8 - 10 yrs
  • 6.0 Lac/Yr
  • 121961
Communication Attention to Detail Safety FLEXIBILITY Team Work Problem Solving Customer Care
We are looking for 1 LAB Assistant Post in Ghatkopar West, Mumbai, with deep knowledge in Communication, Attention To Detail, Safety, Flexibility, Team Work, Problem Solving, Customer Care and Required Educational Qualification is : B.SC, M.SC 1) Sample Preparation: Prepare chemical samples for testing and analysis.2) Accuracy in Sample Preparation: Ensure all samples are prepared accurately and consistently.3) Equipment Maintenance: Maintain all laboratory equipment in good working condition.4) Data Integrity: Ensure all data recorded is accurate and up-to-date.5) Inventory Control: Maintain optimal levels of laboratory supplies and reagents.6) Safety Compliance: Adhere to all safety protocols and ensure a safe working environment.7) Support: Assist the QA/Lab Manager and other team members with various tasks and projects.8) Experience of 8-10 years in Dyes & Chemicals industry preferred.9) MSC / BSC in Chemistry
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Hiring For Voice Customer Services Telgu,Tamil,Malayalam,Kannada

Meera Enterprises

Customer Care Executive Domestic Voice Process
Hiring For Voice Customer Services Telgu, Tamil, Malayalam , Kannada QUALIFICATION :- 12TH PASS & ABOVESHIFT TIME :- DAY SHIFTSALARY :- 14K TO 20K DEPEND ON UP INTERVIEWGOOD COMMSS SKILLSONLY MUMBAI CANDIDATE
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Opening For Customer Support Executive

Zama Organics

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Govandi Mumbai
Customer Relationship Customer Care Customer Service Customer Support
Job Description:We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. You will have the ability to swiftly gain customer confidence and trust.To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills.Key Responsibilities:Attending training sessions to grow knowledge of products and to develop customer service skills.Resolving phone, walk-in, mail, fax, and email customer inquiries.Processing and logging incoming calls into the CRM system.Identifying customer needs.Forwarding and escalating inquiries to relevant individuals and departments.Contacting customers to give them accurate feedback on the progress of their inquiries.Providing outstanding customer service.Updating customer information as required.Maintaining confidentiality of information.Performing other duties as the need arises.Requirements:High school diploma, GED, or suitable equivalent.1+ years of customer service experience, preferably in a related field.Successful completion of provided training.Proficient computer skills.Experience with CRM preferred.Proficient with MS Office suites.Excellent phone etiquette.Outstanding communication skills, both verbal and written.Strong people skills.Ability to sit at a desk for extended periods.
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Sales Coordinator - Mumbai (Female)

Sangeeta Poly Pack Pvt Ltd

  • 2 - 8 yrs
  • 2.5 Lac/Yr
  • Mumbai
Desktop Support Customer Care Service Marketing
Preparing orders, Coordinating with customers & Factory, Updating order status, etc
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Customer Service Executive

Trimco India Pvt.Ltd.

  • 1 - 3 yrs
  • 4.5 Lac/Yr
  • Vasai East Mumbai
Customer Care Customer Communication Microsoft Excel ERP Coordinator
We are looking for 2 customer service executive Posts in Vasai East, Deep knowledge in Customer Care, Customer Communication, Microsoft Excel, ERP Coordinator and Required Educational Qualification is : B.Com, BAMS. Good Communication and Email drafting skill. Work completion on time.
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Sales Coordinator

Imperial Land Group

  • 5 - 7 yrs
  • 4.0 Lac/Yr
  • Juhu Mumbai
Desktop Support Service Desk Customer Care
1. Cold Calling, Sales Marketing calls, Dealing with Real Estate Brokers, Generating Leads, Sales MIS, Sales Activity sheet, Daily Sales Report.2. Oral and written and Communication skills. Very Good to Excellent3. MS Office (mainly Excel & Word) Good & aboveNote: (A Candidate who has done a Professional Course, in MS Office will be preferred)4. Managing Data / Excel Sheets / MIS. Good & above5. Electronic Filing Good & above7. Process & Result Oriented, who is willing to work as per given guidelines.8. Office Timings: 10:00 am to 7:00 pm.9. Working Days: Monday to Saturday11. Work Location: Juhu Scheme, Mumbai.(nearest Western Railway Stations - Andheri & Vile Parle & nearest Metro Station D.N. Nagar)12. A Candidate having prior experience, in Marketing & Sales of Premium Real Estate Products, will be preferred.13. Tele Calling to Real Estate Agents / Brokers / Consultants14. Arranging Meeting with Real Estate Agents / Brokers / Consultants & Client15. Arranging Site visit with Real Estate Agents / Brokers / Consultants to market our Product.16. Maintaining Daily Sales Report17. Regular follow-ups CallsJob Types: Full-time, Permanent
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Customer Service Executive

One75MB HRM Pvt Ltd

  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Mumbai
Customer Care Customer Communication Call Center Customer Care Executive Walk in
The job role involves extensive customer communication, handling financial transactions, coordinating exchange management, resolving consumer inquiries, tracking orders, and collaborating across departments, requiring strong communication, problem-solving skills, and familiarity with financial transactions.Key Skills - Extensive customer communication across various channels- Efficient handling of financial transactions and refunds- Proactive exchange management to reduce returns- Resolving consumer inquiries and coordinating non-delivery issues- Initiating post-service sales calls and abandoned cart recovery- Coordinating with cross-functional departments for issue resolution- Proficiency in using MIS and reporting tools
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