Customer Service Executive

The job role involves extensive customer communication, handling financial transactions, coordinating exchange management, resolving consumer inquiries, tracking orders, and collaborating across departments, requiring strong communication, problem-solving skills, and familiarity with financial transactions.

Key Skills

- Extensive customer communication across various channels

- Efficient handling of financial transactions and refunds

- Proactive exchange management to reduce returns

- Resolving consumer inquiries and coordinating non-delivery issues

- Initiating post-service sales calls and abandoned cart recovery

- Coordinating with cross-functional departments for issue resolution

- Proficiency in using MIS and reporting tools

• Experience

  1 - 4 Years

• No. of Openings

  3

• Education

  Graduate

• Role

  customer service executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office