customer service executive

One75MB HRM Pvt Ltd

The job role involves extensive customer communication, handling financial transactions, coordinating exchange management, resolving consumer inquiries, tracking orders, and collaborating across departments, requiring strong communication, problem-solving skills, and familiarity with financial transactions.

Key Skills

- Extensive customer communication across various channels

- Efficient handling of financial transactions and refunds

- Proactive exchange management to reduce returns

- Resolving consumer inquiries and coordinating non-delivery issues

- Initiating post-service sales calls and abandoned cart recovery

- Coordinating with cross-functional departments for issue resolution

- Proficiency in using MIS and reporting tools

Experience : 1 - 4 Years

No. of Openings : 3

Education : Any Bachelor Degree

Role : customer service executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India