Customer Care Assistant 12th Pass Fresher Jobs in Mumbai

Vodafone (Social media process) Process name - 20% Calls, 80% CHATLocation - THANEEligibility criteria- Candidates should strictly be Graduates with 6 months of experience in email/chat/inbound callingComms: V4Salary in hand- 18.5k 23k GrossTimings- 3:30pm-12:30am (Boys and Girls)7am-4pm (Boys and Girls) Rotational Shifts, 1 rotational,week offRounds of interview- HR, Ops. Virtual Transport Boundaries- Panvel-WadalaCST-Kalyan Panvel-ThaneCentralised pick up facility from Thane stationContact HR : 9987338450

We are looking for a Customer Support Executive to join our team in Virar West, Mumbai. This entry-level position is ideal for candidates with little to no experience and requires a 12th-grade education. You will play a crucial role in ensuring customer satisfaction and providing excellent service.As a Customer Support Executive, your key responsibilities will include responding to customer inquiries via phone, email, or chat. You will help address any questions or issues customers may have with our products or services. Accurate data entry will be essential for tracking customer interactions and maintaining updated records. You will collaborate with various departments to resolve customer concerns effectively. Additionally, providing feedback to management about common issues will help improve our services and customer experience.To succeed in this role, you should have strong communication skills, both written and verbal, to assist customers effectively. Basic computer skills are necessary to navigate support systems and update records. A positive attitude and patience are crucial, as you will be dealing with various customer emotions. You should be a team player, willing to work together with others to ensure customer issues are resolved quickly. Attention to detail is important to provide accurate information. Lastly, a willingness to learn and adapt will help you excel in this fast-paced environment.

Job DescriptionPosition: Customer Support ExecutiveLocation: Vasai, MaharashtraIndustry: Anchor Brand / Consumer-Facing ServicesEmployment Type: Full-time - 9-6 fix time - Mon to SatJob SummaryWe are looking for a proactive and customer-focused Customer Support Executive to join our team at our Vasai location. The ideal candidate will be responsible for handling customer queries across multiple channels while simultaneously managing KYC documentation and verification as per company and regulatory guidelines. This role requires strong communication skills, attention to detail, and the ability to multitask efficiently.Key ResponsibilitiesCustomer SupportHandle inbound and outbound customer queries via phone, email, WhatsApp, or chat.Provide accurate information regarding products, services, processes, and policies of the anchor brand.Resolve customer complaints and issues within defined TATs while maintaining high customer satisfaction.Maintain professional and empathetic communication with customers at all times.Escalate complex or unresolved issues to the relevant internal teams.KYC Documentation & VerificationCollect, verify, and process customer KYC documents (Aadhaar, PAN, address proof, etc.).Ensure completeness and accuracy of all KYC records as per company standards.Identify discrepancies or missing documents and follow up with customers for resolution.Maintain proper digital and physical records of KYC documentation.Adhere strictly to compliance, data privacy, and regulatory guidelines.Coordination & ReportingCoordinate with internal teams such as operations, compliance, and backend support.Update customer interactions, KYC status, and remarks in CRM or internal systems.Prepare basic daily/weekly reports related to customer queries and KYC processing.Required Skills & CompetenciesExcellent verbal and written communication skills (English, Hindi; Marathi preferred).Strong customer-handling and problem-solving abilities.Good attention to detail, especially for documentation and verification tasks.Basic computer knowledge (MS Excel, Word, CRM tools).Ability to multitask and work under deadlines.High level of integrity and confidentiality handling sensitive customer data.Eligibility CriteriaMinimum qualification: HSC / Graduate (any stream).03 years of experience in customer support, backend operations, or KYC process preferred.Freshers with good communication skills may also apply.Candidates from VasaiVirar or nearby locations preferred.Working Hours & Benefits6 days working (as per company policy).Fixed salary + performance-based incentives.On-the-job training provided.Growth opportunities within the organization.Why Join Us?Opportunity to work with a reputed anchor brand.Stable role with a mix of customer interaction and backend operations.Skill development in customer support, compliance, and documentation processes.

Urgent Requirement for Voice and Non- Voice process Need Average communicationGood salary as per industry Day and Night shift availableNeed immediate joinersContact us for more details : +91 90823 45002

- Welcome and Greet Guest- Escorts Guest to table and make them comfortable - Take orders -Provide best service - Suggest best menu - Ensure guest satisfy with service;

Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894

Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target

Urgent Hiring for: -Customer Service Executive/lead generation fresher or 6 months experience's Good and Fluent English Communication Salary: - up to 25k CTC Location: - Vikhroli West Age: - up to 35 age Qualification: - HSC and graduate Rotational week off

Role: Outbound Soft Sales / Customer ServiceEligibility: Minimum 12th Pass (Freshers & Experienced both can apply)Age Limit: Up to 35 yearsCommunication: Excellent English communication (V4 quality required)Shift: Day rotational shift (9 hours) with one rotational weekly offSalary: 19,000 21,000 in-hand (Salary starts from Day 1!)

Customer service voice process bpo kpo

The Cafe Incharge is responsible for overseeing the day-to-day operations of the caf, including managing the kitchen crew, commis chefs, and assistant cooks. They are also in charge of customer handling, ensuring that customers receive excellent service and have a positive experience.Key responsibilities of the Cafe Incharge include food production, maintaining food quality and safety standards, and ensuring that orders are prepared and served in a timely manner. They must also manage the caf partner relationships, handle cash collection, and maintain accurate records.

Handle incoming and outgoing calls with customers.Respond to WhatsApp / CRM chats and maintain proper communication.Share service details, offers, and resolve customer queries politely.Update customer information in CRM.Follow up with leads and assist in booking appointments.Coordinate with workshop team for smooth operations.

Note : Your age is must be 18+ & also have Pan Card & aadhar cardHiring for 10 Technical Support Executive Jobs Work from home Only for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School with Good knowledge in Technical Customer Support, Technical Services, Desktop Support, Customer Relationship etc.

Job Responsibilities:-Provide Tier 2 support to customers via calls, emails, and chatsEnsure 100% issue resolution and customer satisfactionFollow escalation procedures for unresolved issuesHandle outbound calls as per client requirementsPerform candidate verifications and recruitment support (fresh/rehires)Navigate and assist customers on self-service portalsMaintain SLA, data quality, and call documentation standardsRequired Skills:- Good technical aptitude and ability to learn quicklyExcellent verbal and written communication skillsFamiliarity with tools like ServiceNow, ERP systems, MS Office, and Internet ExplorerPrior BPO experience preferred (not mandatory)Interview Process: Versant (Score 58+), Communication Discussion

Job Title: Customer Support Associate Voice Process (Night Shift) Location: Mumbai (Work from Office) Company: Wipro Ltd. Salary: 2.0 3.0 LPA Shift: Night Shift Only Eligibility: Graduates only ( No B.Tech/BE)--- Job Description:Wipro is hiring for a Voice Process (English) role in Mumbai. If you're a graduate with good communication skills and ready to work night shifts this is your chance to join a top MNC!--- Responsibilities:Handle customer calls and resolve queries in EnglishFollow process guidelines and maintain service qualityEnsure customer satisfaction--- Eligibility Criteria:Graduate in any stream B.Tech/BE not eligibleExcellent spoken EnglishComfortable with night shiftsFreshers welcome--- Why Join Wipro?Work with a top MNCCareer stability & growthPaid training and onboardingProfessional environment--- Apply Now: https://forms.gle/E137MQxLcYaVkw5d6 Contact if shortlisted after screening--- Fresh High-Reach Hashtags:#WiproJobs2025 #MumbaiHiring #VoiceSupport #EnglishJobs#WiproCareers #CustomerSupportJobs #FreshersApply #WorkInBPO#JobVacancyIndia #GraduateOnly #NoBTechAllowed #NightShiftRole#MNCJobs #CorporateCareers #ApplyNowIndia #HiringInMumbai#JobForGraduates #WorkFromOfficeOnly #EntryLevelJobs#CallCenterHiring #WalkInJobs #WiproWalkIn #JobSearchIndia#ImmediateJoinersRequired

Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities

BPO, Customer service representative (Insurance Sales)

Urgent Requirement for Voice and Non- Voice process Need Average communicationGood salary as per industry Day and Night shift availableNeed immediate joinersContact us for more details : 7208746276