Customer Care Assistant Female 12th Pass Jobs in Mumbai

Urgent Opening: Customer Service (Preferred Female candidates from Mumbai only)Location : Andheri East, ChakalaWork Hours: 7:00 AM to 3:30 PM ISTQualification: Higher secondary / GraduateLocation: Onsite onlyExperience : 2 yearsKey ResponsibilitiesAttending to outbound and inbound international calls, as well as screening and forwarding callsCold calling for making sales for businessFollow-ups with existing client baseScheduling and confirming appointments, meetings, and eventsHandling basic inquiries and sorting mailAny other miscellaneous administrative tasksSkills & ExperiencePrevious experience in a customer support role/Inside saleExperience in answering and screening calls, as well as scheduling appointments - international calls to AustraliaStrong phone and verbal communication skills along with active listeningExperience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.Excellent interpersonal and communication skills.If you're interested, please send your resume to komal.dabhi@aussizzgroup.comJob Types: Full-time, PermanentPay: -250,000.00 - -350,000.00 per yearBenefits:Paid sick timePaid time offProvident FundApplication Question(s):What is your current CTC?What is your notice period?Location:Andheri, Mumbai, Maharashtra (Preferred)Work Location: In person

Role: Outbound Soft Sales / Customer ServiceEligibility: Minimum 12th Pass (Freshers & Experienced both can apply)Age Limit: Up to 35 yearsCommunication: Excellent English communication (V4 quality required)Shift: Day rotational shift (9 hours) with one rotational weekly offSalary: 19,000 21,000 in-hand (Salary starts from Day 1!)

Making sure all the leads of the clients after placing orders are met.Ensuring your existing clients are satisfied through after-sales service.Always ask them for true feedback.Servicing the client after receiving the order till the time of collection of payment.Resolve the queries and questions of all the clients.Give or support the participants/clients about company products or services.Acting as a point of contact for complaints and escalating issues to the concern.Understand client queries and solve them in any manner.Min Qualification:UG: Any GraduateMin. Experience: 3 to 5 Year Experience in similar fieldJob Type: Permanent

Position: Sales CoordinatorSegment: HoReCa (Hotels, Restaurants & Caf/Catering)Key Responsibilities:1. New Client Onboarding:Assist in the smooth onboarding of new clients, including gathering necessarydocumentation, setting up accounts, and ensuring all client needs areunderstood and met.2. Client Servicing:Act as the primary contact for ongoing client servicing, managing requests,addressing issues, and ensuring a high level of customer satisfaction.3. Daily Order Booking & Processing:Book orders daily, confirm details, and coordinate with internal teams toensure timely and accurate order processing.4. Single Point of Contact (SPOC) for Client Coordination and Queries:Serve as the main contact for clients, handling all inquiries and providingprompt and effective solutions.5. Coordination with Internal Teams:Collaborate with internal teams, including sales, marketing, operation andlogistics, to ensure excellent service, delivery and client satisfaction.6. Delivery Coordination:Oversee the delivery process, coordinate with logistics teams, and ensureorders are delivered accurately and on time.7. Payment Follow-Ups:Track outstanding payments, follow up with clients to ensure timely collectionof payments as per agreed credit terms.8. Upselling and Cross-Selling:Identify opportunities to upsell and cross-sell products to existing clients,enhancing their experience and driving additional revenue.9. Recording & Maintaining MIS Data:Accurately record and maintain MIS data, including sales records, clientfeedback and escalations for ongoing analysis and improvement.10.Reporting and Feedback:Regularly update the sales team and management with reports on clientactivities, feedback, and market insights to help shape strategies.

Taking orders, serving, upsale.

Pravaayu Healthcare Pvt LtdKey Skill: Tele-consultantJob Summary:The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at our clinic. This position requires excellent communication skills, a patient-centered approach, and the ability to drive appointment bookings effectively.Key Responsibilities: Patient Consultation: Engage in consultative conversations to understand patients'healthcare requirements, concerns, and preferences. Appointment Scheduling: Schedule appointments for potential patients, ensuring anefficient use of clinic resources and provider availability. Clinic Services: Provide information about the clinic's services, healthcare providers, andprocedures to address patient inquiries. Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduledappointments and address any questions or concerns. Appointment Reminders: Send appointment reminders to confirmed patients to reduceno-show rates. Database Management: Maintain accurate and up-to-date records of potential patients,appointments, and interactions in the clinic's CRM system. Performance Targets: Achieve and exceed performance targets related to appointmentbooking and patient engagement. Patient Feedback: Gather feedback and suggestions from potential patients to improveappointment booking processes and services. Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.High school diploma or equivalent; a degree in a relevant field is a plus.Previous experience in teleconsulting, telemarketing, or a related customer engagement role is preferred.Excellent communication and interpersonal skills.Proficiency in using phone systems and customer relationship management (CRM) software.Interested candidates can send cv on ritika.kapadia@pravaayu.com/hr@pravaayu.com

Job Title: Customer RelationshipLocation: Andheri MumbaiRoles and Responsibility:Responsible for solving questions in regard to the product or service provided by the company.Obtaining clients information and other relevant data.Asking questions to the clients and understanding their specifications.Maintaining the database of the clients on a regular basis.Interview Address: 7016, 7th Floor, NIBR Corporate Park, 1 Aerocity, Sakinaka, Safed Pul, Andheri East, Mumbai, Maharashtra 400072.Thanks & Regards,Hiral DaveHR ExecutiveMobile & Whatsapp Line: 93212 87732Email: hr@nexusmigration.com ll Website: www.nexusmigration.comOffice Address: 2nd Floor, Corporate Office,Al Hudaiba Mall, Al Mina St - Al Hudaiba Dubai - UAE

Preparing Quotations.2. Preparing Proforma Invoices3. Following up for Order Delivery.5. Coordinating with Sales Team.6. Providing support to the Sales Team for Proposal.7. Coordination with Customers.8. Followup for Payment.9. Solving Customer Queries, as per the Product Information Required.10.Keep the Track of Sales Orders , Reporting to concern Head.

ONEBASE Construction Pvt Ltd is a real estate company located in Mumbai. The company was established in 2022 with a mission to create a niche in the construction industry and all its related horizontals through a clean and positive outlook. ONEBASE Construction has delivered over 5 million sq. ft. of residential, commercial, and retail units. The company strives to be customer-centric through sheer honesty, empathy, and delivering only quality offerings that are value for money to discerning customers. Role Description This is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for handling customer inquiries, complaints, and feedback through various channels. The Representative will also be responsible for improving customer satisfaction and customer experience through prompt and efficient service. This role is located in Mumbai. customer service representative is someone who helps customers with their questions, problems, and requests related to a product or service. They can work in different settings, such as call centers, retail stores, or online platforms. They use various communication channels, such as phone, email, chat, or social media, to provide information and support to customers. Some of the skills and qualities that a customer service representative needs are: Communication skills: They need to be able to listen to customers needs and concerns, and provide clear and accurate responses. They also need to use appropriate language and tone, and avoid jargon or slang. Problem-solving skills: They need to be able to identify the root cause of a customers issue, and offer effective solutions. They also need to be able to handle difficult or angry customers, and escalate complaints when necessary. Computer skills: They need to be able to use various software and tools to access customer information, process transactions, and record interactions. They also need to be

Schedule: Morning shiftSupplemental pay types: Overtime payAbility to commute/relocate: Cuttack: Reliably commute or planning to relocate before starting work (Required)Education: Bachelor's (Preferred)Experience: Technical support: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred)

Job Description for CRE-SERVICEPosition DescriptionCRE Service SMR / PSFDepartment: ServiceTHIS POSITION REPORTS TO: CRM ServiceQualification: Graduate.EXPERIENCE (NO OF YEARS): 1-2years Plus in Automobile IndustrySPECIFIC KNOWLEDGE:(SKILLS / LANGUAGE ETC.) Knowledge about fault detection inAutomobile industry, Communication skills, Customer service s kills, Administrative abilities,Decision-making abilityLanguages Proficient in English, Hindi and the local languageMaintain Customers Data BaseWorkshop Customers data to be maintained with correct and latest account details(Contact no. contact person name, e-mail ids, bill to account, etc.).Scheduling an Appointment Accept service booking and register in the appointment sheet. Accepted appointments to be informed to respective Service Advisors, Service Manager and Parts department. Making a prior call for reconfirmation of appointments. Welcome and greet customers Customers arrived at reception to be greeted and introduce to respective service advisors in case all service advisors are busy.Preparing Analysis Vehicles which have not visited last two years to be extracted e Dealer and inform to the Service Manager. Instant feedback analysis to be done. Service follow up analysis to be done. Root cause analysis to be given to Service Manager.Contact person Richa Malekar

customer care management, solving customer issues and guiding them

Good skills hard work aquaguard calling and deta entry

Should be from travel industry , capacity to handle independent ticket booking, domestic and international tours exposer to EXcell for MIS ESSENTIAL. KNOWLEDGE OF TALLY SHALL BE ADDED ADVANTAGE Our Web : kgtourntravels