Customer Associate Graduate Jobs in Ludhiana

Position: Customer Service Associate (Male & Female)Experience: Freshers can applyOpenings: 100 PositionsSalary: 1.80 LPA (in-hand)Contact: 9123100318Preferred: Local candidateQualification Required: Diploma / Degree / Certification in ComputersKey Requirements: Good communication and convincing skills in English Basic knowledge of E-mail and MS-ExcelJob Responsibilities: Contact potential or existing customers to inform them about products or services using scripts Answer customer questions regarding products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when required Enter and update customer information in the database Take and process orders accurately Handle customer grievances to maintain the companys reputation Keep records of calls, sales, and other useful information Conduct research to support ongoing lead generation efforts.

Contact potential or existing customers to inform them about products or services using scripts Answer customer questions regarding products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when required Enter and update customer information in the database Take and process orders accurately Handle customer grievances to maintain the company's reputation Keep records of calls, sales, and other useful information Conduct research to support ongoing lead generation efforts.

The Client Support Executive is responsible for: Providing customer service and support in the mutual funds/Stocks Investments. This role involves addressing client inquiries, resolving issues, and ensuring clients have a thorough understanding of the firms mutual fund products and Stocks services. WhatsApp Client Support handling On call discussion with clients for any update/query/informationProvide services-related facts/answers to clients after discussion with the Operations team or as guided by the team head Point of contact for clients for any query regarding investment status, reports, transactions status, upcoming investments, documents requirements, etc.Patiently reverting WhatsApp communications or on calls.

Dear candidate ,Greeting from right fit resources .Urgent hiring Digital Lead generator manger .An effective customer service associate job description, begin by listing detailed duties, responsibilities and expectations. We have included customer service associate job description templates that you can modify and use.Sample responsibilities for this position include:Feedback promptly to customer inquiries in professional manner (Phone, email)Proactively answering consumer inquiries via Sitkas customer-service email accountCoordinate with Order Management Officer & Senior Team Leader to comeup with process improvementResponsible for agent coaching and improvementResponsible for ticket escalationFinding the answers/solutions to customer queries/issuesCommunicate and coordinate with internal, external departmentsControl KPIs breachProvide register coverage and process all customer and associate transactions at the registersPromote company programs including warranty sales, Sportsmans Advantage Club (loyalty program), private-label credit cards, and other seasonal promotions

Profile: Customer service Executivefreshers also considered Male/Female Freshers or Experience: Only Married candidates are considered CTC : 12 k -15 k Location: Job location Keva Kaipo Industries Pvt Ltd#18-19 Dehlon Road, Tibba Village, Sahnewal Ludhiana -Punjab 141120 (Local Preff.)Candidates required with good communication & convincing skills in English /Bengali or Hindi & knowledge of E-mail & MS-Excel.

Job Openings for 6 Customer Service Associate Jobs for Freshers in Ludhiana, Punjab, good communication and convincing skills in English, having Educational qualification of : Other Bachelor Degree, B.Pharma, M.Pharma with Good knowledge in good communication and convincing skills in English etc.

Contact potential or existing customers to inform them about a product or service using scripts.Answer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve the companys reputationKeep records of calls and sales and note useful information

* Contact potential or existing customers to inform them about a product or service using scripts.* Answer questions about products or the company* Ask questions to understand customer requirements and close sales* Direct prospects to the field sales team when needed* Enter and update customer information in the database* Take and process orders in an accurate manner* Handle grievances to preserve the company's reputation* Keep records of calls and sales and note useful information

Contact potential or existing customers to inform them about a product or service using scripts.* Answer questions about products or the company* Ask questions to understand customer requirements and close sales* Direct prospects to the field sales team when needed* Enter and update customer information in the database* Take and process orders in an accurate manner* Handle grievances to preserve the company's reputation* Keep records of calls and sales and note useful information

Responsibilities Contact potential or existing customers to inform them about a product or service using scripts.Answer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve the companys reputationKeep records of calls and sales and note useful informationOver time payment will be given separately with salary.

Experience 2-3 years in Sales, BPO, Insurance or similar sectorSalary 15k 20k + OvertimeAge: Must be between 27 - 32 yearsCandidates required with good communication & convincing skills in English & knowledge of E-mail & MS-Excel.Responsibilities Contact potential or existing customers to inform them about a product or service using scripts.Answer questions about products or the company.Ask questions to understand customer requirements and close sales.Direct prospects to the field sales team when needed.Enter and update customer information in the database.Take and process orders in an accurate manner.Handle grievances to preserve the companys reputation.Keep records of calls and sales and note useful information

Answering phones and explaining the product and services offered by the company.Contacting existing customers as well as prospective customers using scripts.Obtaining customer information and other relevant data.Asking questions to the customer and understanding their specifications.Resolving queries and issues related to the products and services.Making recordings of all the sales phone calls and sales deals.Taking and processing product orders in a professional manner.Maintaining the database of the customers on a regular basis.Suggesting solutions based on customers needs and requirements.

Mandatory Skills: Line up candidates with good convincing & communication skills in English & knowledge of E-mail & MS- Excel.Responsibilities Generating and qualifying leads from cold callingManaging, tracking and following up on leads by calling themConducting sales presentations through the phone and E-MailMeeting monthly and quarterly sales goals in accordance with given targetsCreating and updating activity reports.(English understandable+ Convincing skills)