Customer Associate Graduate Fresher Jobs in Ludhiana

Position: Customer Service Associate (Male & Female)Experience: Freshers can applyOpenings: 100 PositionsSalary: 1.80 LPA (in-hand)Contact: 9123100318Preferred: Local candidateQualification Required: Diploma / Degree / Certification in ComputersKey Requirements: Good communication and convincing skills in English Basic knowledge of E-mail and MS-ExcelJob Responsibilities: Contact potential or existing customers to inform them about products or services using scripts Answer customer questions regarding products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when required Enter and update customer information in the database Take and process orders accurately Handle customer grievances to maintain the companys reputation Keep records of calls, sales, and other useful information Conduct research to support ongoing lead generation efforts.

Contact potential or existing customers to inform them about products or services using scripts Answer customer questions regarding products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when required Enter and update customer information in the database Take and process orders accurately Handle customer grievances to maintain the company's reputation Keep records of calls, sales, and other useful information Conduct research to support ongoing lead generation efforts.

Profile: Customer service Executivefreshers also considered Male/Female Freshers or Experience: Only Married candidates are considered CTC : 12 k -15 k Location: Job location Keva Kaipo Industries Pvt Ltd#18-19 Dehlon Road, Tibba Village, Sahnewal Ludhiana -Punjab 141120 (Local Preff.)Candidates required with good communication & convincing skills in English /Bengali or Hindi & knowledge of E-mail & MS-Excel.

Job Openings for 6 Customer Service Associate Jobs for Freshers in Ludhiana, Punjab, good communication and convincing skills in English, having Educational qualification of : Other Bachelor Degree, B.Pharma, M.Pharma with Good knowledge in good communication and convincing skills in English etc.

Contact potential or existing customers to inform them about a product or service using scripts.Answer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve the companys reputationKeep records of calls and sales and note useful information

* Contact potential or existing customers to inform them about a product or service using scripts.* Answer questions about products or the company* Ask questions to understand customer requirements and close sales* Direct prospects to the field sales team when needed* Enter and update customer information in the database* Take and process orders in an accurate manner* Handle grievances to preserve the company's reputation* Keep records of calls and sales and note useful information

Contact potential or existing customers to inform them about a product or service using scripts.* Answer questions about products or the company* Ask questions to understand customer requirements and close sales* Direct prospects to the field sales team when needed* Enter and update customer information in the database* Take and process orders in an accurate manner* Handle grievances to preserve the company's reputation* Keep records of calls and sales and note useful information

Responsibilities Contact potential or existing customers to inform them about a product or service using scripts.Answer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve the companys reputationKeep records of calls and sales and note useful informationOver time payment will be given separately with salary.

Answering phones and explaining the product and services offered by the company.Contacting existing customers as well as prospective customers using scripts.Obtaining customer information and other relevant data.Asking questions to the customer and understanding their specifications.Resolving queries and issues related to the products and services.Making recordings of all the sales phone calls and sales deals.Taking and processing product orders in a professional manner.Maintaining the database of the customers on a regular basis.Suggesting solutions based on customers needs and requirements.

Assisting in resolving customer complaints/disputes.Providing information to customers.Monitoring sales performance.Closing sales deals.Keeping a record of calls and relevant details.Updating customer details.