Urgently Hiring Customer Service Associate

Rightfit Resources OPC Pvt. Ltd.

Dear candidate ,

Greeting from right fit resources .Urgent hiring Digital Lead generator manger .

An effective customer service associate job description, begin by listing detailed duties, responsibilities and expectations. We have included customer service associate job description templates that you can modify and use.

Sample responsibilities for this position include:

Feedback promptly to customer inquiries in professional manner (Phone, email)

Proactively answering consumer inquiries via Sitkas customer-service email account

Coordinate with Order Management Officer & Senior Team Leader to comeup with process improvement

Responsible for agent coaching and improvement

Responsible for ticket escalation

Finding the answers/solutions to customer queries/issues

Communicate and coordinate with internal, external departments

Control KPIs breach

Provide register coverage and process all customer and associate transactions at the registers

Promote company programs including warranty sales, Sportsmans Advantage Club (loyalty program), private-label credit cards, and other seasonal promotions

Experience : 1 - 2 Years

No. of Openings : 5

Education : Any Bachelor Degree

Role : Customer Service Associate

Industry Type : Manufacturing / Production / Quality

Gender : [ Male / Female ]

Job Country : India