Position: Customer Service Associate (Male & Female)
Experience: Freshers can apply
Openings: 100 Positions
Salary: LPA (in-hand)
Contact:
Preferred: Local candidate
Qualification Required:
Diploma / Degree / Certification in Computers
Key Requirements:
Good communication and convincing skills in English
Basic knowledge of E-mail and MS-Excel
Job Responsibilities:
Contact potential or existing customers to inform them about products or services using scripts
Answer customer questions regarding products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when required
Enter and update customer information in the database
Take and process orders accurately
Handle customer grievances to maintain the companys reputation
Keep records of calls, sales, and other useful information
Conduct research to support ongoing lead generation efforts.
Experience
0 - 3 Years
No. of Openings
100
Education
Graduate (B.A, B.C.A, B.B.A, B.Pharma, B.Sc)
Role
Customer Service Associate
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
hr.bmarks@gmail.com