· Contact potential or existing customers to inform them about products or services using scripts
· Answer customer questions regarding products or the company
· Ask questions to understand customer requirements and close sales
· Direct prospects to the field sales team when required
· Enter and update customer information in the database
· Take and process orders accurately
· Handle customer grievances to maintain the company's reputation
· Keep records of calls, sales, and other useful information
· Conduct research to support ongoing lead generation efforts.
Experience
0 - 5 Years
No. of Openings
100
Education
Graduate (B.A, B.C.A, B.B.A, B.Com)
Role
Customer Service Associate
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
Ludhiana