Client Relationship Manager Graduate Jobs in Nashik

Key Responsibilities Relationship Management & RetentionPrimary Point of Contact: Serve as the dedicated liaison for assigned clients, handling all inquiries, requests, and concerns promptly.Client Onboarding: Guide new clients through the initial setup process, ensuring they understand the product features and service terms.Retention Strategies: Proactively engage with clients through regular calls or visits to prevent attrition (losing clients to competitors). Business Growth (Upselling/Cross-selling)Needs Analysis: Deeply understand the clients business goals to recommend additional products or services that provide value.Revenue Generation: Meet specific targets for Share of Walletmeaning getting a client who buys Caster Wheels (from a firm like Impex Door) to also buy Door Closers or Security Locks.Referral Management: Leverage satisfied clients to gain introductions to new potential business partners. Problem Solving & CoordinationConflict Resolution: Act as a mediator when service failures occur, working with internal teams (Production, Logistics, or Accounts) to provide a win-win solution.Feedback Loop: Collect and analyze client feedback to help the Product Development Manager improve the product line.Contract Compliance: Ensure both the company and the client are adhering to the agreed-upon terms, pricing, and delivery schedules.

Key Skill : Direct Marketing,Business Development,Communication Skills,Lead Generation,Client Relationship ManagementExp : FresherIndustry : Engineering / Cement / MetalsFunctional Area : Sales & Marketing / Business Development/telecallerQualification : Other Bachelor Degree, B.B.A, Post Graduate Diploma, M.B.A/PGDM, M.ComVacancy : 10Job Location : Nashik

ATP is an Applicant Training Program where selected applicants will be a part of a 6 weeks training program and on successful completion of this training program, applicants will be given an opportunity to join as a Business Development Associate with BYJUs.STRUCTURE OF the ATP:The 6 weeks of ATP is divided into 2 phases, 2 weeks of Class Room Training(CRT) and 4 weeks of On the Job Training(OJT).(A) PHASE 1 : Classroom Training (CRT) 1st 2 weeks of the CRT Phase will be conducted in the training location wherewe will cover the theoretical aspect of BYJUS sales process. You will be involved in various activities during this phase which will be rigorouslyevaluated by the end of 2 weeks of the CRT program. Only the candidates who satisfactorily complete the CRT phase will be given anopportunity to start with the next phase of the training program.(B) PHASE 2 : On-the-Job Training (OJT) The 2nd stage (OJT Phase) starts from the 3rd week of training for candidateswho have successfully cleared the 1st phase. Candidates will be expected to generate revenue by implementing thetheoretical knowledge acquired during the first phase into practice during the final4 weeks of the OJT phase. Following the completion of the ATP, all input and output numbers will beclosely monitored and reviewed to evaluate your eligibility to apply for theBusiness Development Associate (BDA) position at BYJU'S.

Your job as a business development manager is to identify sales leads, pitch goods or services to new clients and maintain a good working relationship with new contacts. ... Following up new business opportunities and setting up meetings. Planning and preparing presentationsFollowing up new business opportunities and setting up meetingsPlanning and preparing presentations (say hello to PowerPoint)Communicating new product developments to prospective clientsOverseeing the development of marketing literatureWriting reportsProviding management with feedback

- Ready to travel- Cold Calling- Lead Generation- Client Visits- FeedbackNote:- Two wheeler vehicle with a valid driving license is must.Travel allowance will be provided.

I. Position SummaryThe Client Relationship Manager acts as an advocate for the client within the organization and a representative of the company to the client. This role is crucial for ensuring client needs are consistently met, service delivery is high-quality, and the business relationship remains profitable and enduring.II. Key ResponsibilitiesA. Relationship Development and RetentionPrimary Contact: Serve as the lead point of contact for all matters specific to assigned clients, building strong, long-lasting relationships based on trust and mutual understanding.Client Needs Analysis: Deeply understand client objectives, strategic plans, and operational needs to better position company products/services.Proactive Engagement: Schedule regular meetings and check-ins (virtual and in-person) with key client stakeholders to review performance, gather feedback, and address concerns before they escalate.Conflict Resolution: Quickly and effectively handle difficult client requests or escalated issues, coordinating with internal teams to provide timely and satisfactory solutions.B. Account Growth and StrategyStrategic Planning: Develop and execute strategic account plans aimed at maximizing client value, retention, and loyalty.Upselling & Cross-selling: Identify and pursue new sales opportunities within existing accounts by introducing additional products, services, or upgrades.Negotiation: Negotiate contracts and agreements to maximize profit while maintaining client satisfaction.Forecasting: Assist in forecasting revenue from existing clients and tracking key account metrics.C. Internal Coordination and ReportingInternal Liaison: Coordinate with various internal departments (e.g., Sales, Product, Service Delivery, Finance) to ensure consistent service levels and that client expectations are met.Reporting: Prepare detailed reports on account status, client health metrics (e.g., churn risk, satisfaction scores), and project progress for management.Documentation: Maintain accurate, up-to-date records of all client communications, activity, and account status in the CRM system.

Job Responsibilities: A Business Relationship Officer (BRO) working on behalf of Bank. They are recruiting CSP (customer service point) and providing service about bank.Expected Start Date: 10/10/2021Job Types: Full-time, ContractQualification: HSC/GraduationSalary: Rs.10,000.00 Rs. 15,000.00 per monthBenefits:Cell phone reimbursementInternet reimbursementSchedule:Day shiftFixed shiftExperience:total work: 1 year (Preferred)/FresherCustomer service: 1 year (Preferred) /Fresher