Client Relationship Manager Graduate Fresher Jobs in Bhubaneswar

We have vacant of 5 Client Relationship Executive Jobs in Bhubaneswar, for Freshers Educational Qualification : B.A, B.C.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com Skill Client Servicing, Client Relationship, Client Relationship Associate, Client Management, CRE, Lead Generation etc.

A Voice Process Executive is responsible for managing incoming and outgoing calls to provide customer support, resolve issues, and ensure customer satisfaction. The role involves communicating effectively with customers, understanding their needs, and providing appropriate solutions.Key Responsibilities:Handle Calls:Manage large volumes of inbound and outbound calls in a timely manner.Follow communication scripts and use knowledge base to provide accurate information.Identify customers needs, clarify information, research issues, and provide solutions.Customer Interaction:Engage with customers in a friendly and professional manner.Build sustainable relationships and trust with customer accounts through open and interactive communication.Issue Resolution:Resolve product or service problems by clarifying the customers complaint, determining the cause, selecting and explaining the best solution, and expediting correction or adjustment.Follow up to ensure resolution and maintain customer satisfaction.Data Entry and Management:Document all call information according to standard operating procedures.Update customer information in the database during and after each call.Performance Metrics:Meet personal/team qualitative and quantitative targets.Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.Product Knowledge:Keep up to date with product information and changes.Attend training sessions to improve knowledge and performance.Experience:Proven customer support experience or experience as a Client Service Representative.Experience in a call center environment is a plus.Skills:Strong phone and verbal communication skills along with active listening.Familiarity with CRM systems and practices.Customer focus and adaptability to different personality types.Ability to multi-task, set priorities, and manage time effectively.Key Competencies:Excellent communication

CLIENT HUMAN RESOURCES EXECUTIVERoles & Responsibilities: HR Recruiter is different from corporate Hr and this profile as Client HR is entirely a different platformto make you understand a more about profile we have tried to explain with simple scenarios. 1. For any Company Clients are the important masters for any business, so when it comes to client Interaction, its mandatory in all means the client doesnt feel in any negative way.2. For example a US client project is running in Bangalore, with a team of developers, when the client feels one particular division of the Project they are not satisfied with, It will be your duty to make ensure and analyse where the mistake is happening by discussing with both sides project managers, team leaders and reporting the same to your seniors and the Client side coordinator also. If needed taking steps either the project development team is being changed or team lead to be changed or giving suggestions to the Project manager based on the expectations of the Client.3.In certain cases our team would have done the best from our end, but the client side would be facing certain issues in terms of communication and coordination, its your duty to make the client side to understand the problem or give them suggestions or changing the coordinator 4. When a new client is being brought in, its your team responsibility to make the client team about the nature of business, how the work flow will go and process will go and based on client requirement allotting the project team and if the client requires changes making them happen.Above stated are few scenarios of your roles and responsibilities. As its 70-percentage dependent on the client scenario, we have stated that the professional should be pleasant looking, friendly and extrovert in nature.

Description: We are looking for entrepreneurial, resilient, empathic business development executives to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added services.KRAs:1. Conduct visits and map the healthcare positions in the designated area with special attention to probable plausible clientele.2. Put forward a positive and affirmative picture of the services, accreditation and policies of the organization.3. Must be able to negotiate the pricing of the product as per relevant and comparative rates in the designated area.4. Identify and establish proper logistic channels as per the organizational policies.5. Maintain the good laboratory practices and proper inventory requirements of the clients from time to time.6. Coordinate with main lab and the staffs for proper reporting as per the desirable turnaround time and quality.7. Meet the consultant doctors to decipher their requirement as per diagnostic services are concerned and convey the same to the lab.8. Maintain proper account settlement(cash/credit) for all clients in the designated areas.9. Maintain discipline, report to the management by adhering per company SOP and standards.Salary & Benefits: 1.2 LPA to 1.44 LPA 5% incentive on net business produced Healthcare facilities are available for candidates and their immediate dependents Contribution to Employee Provident Fund after a tenure of one year

We are urgently looking for professional Business Development Executive who handle our support department and able to business development.Requirement:Well communication and presentable skillBasic knowledge about softwareLanguage known: Odia/Hindi/EnglishQualification: Graduation/BBA/BCA/BtechExperience: Both fresher/experienced candidates can applyRoles & Responsibilities:Lead generation for business development.Create business touch with new client and manage existing client.Arrange client meeting to held presentation on daily basisMaintain database of clients report on daily basis

Candidate Should Have Technical Background (BCA/ BTech-CSE / BSC- ITM/ Diploma)Excellent Communication Skills and Convincing Power.Fluent in English, Hindi & Odia.Good at Computers.Female Candidates Only.Location: BhubaneswarSalary: Negotiable