Bpo Team Leader
Autosense Pvt Ltd

  • icon job experience 1 - 5 Years
  • icon job opening 6 Openings
  • icon salary 2.3-3.3 Lac/Yr
  • icon job location Chennai

Key Skills

Voice Process Executive Bpo Team Leader

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Job Description

To manage a Team of 25 Customer Care Executives

To monitor the Queue and ensure Service Level is maintained

Up to date knowledge on the assign project/product

Oversee day-to-day teams' operation and performance

Do regular performance evaluation

Monitor team performance and report on metrics

Listen to team members feedback and resolve any issues or conflicts

Arrange daily huddle meeting to delegate tasks and project deadlines

Manage daily attendance/shrinkage

Motivate team members

Required:

Excellent command on English and Hindi language both verbal and written

Decision Making

Able to work under pressure

Basic knowledge of computer.

MS- Office

Experience : 1 - 5 Years

No. of Openings : 6

Education : Any Bachelor Degree

Role : Bpo Team Leader

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India

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About Autosense Pvt Ltd

At AutoSense, we help key stakeholders in the automotive industry improve their business by simplifying, accelerating and optimizing business processes across the ecosystem by leveraging the power of Auto Intelligence.Today, the ever-growing automotive industry is facing the challenge of effectively adopting Auto Intelligence to power the next phase of business growth. In this era, where data is king and data-driven business decisions are leading the way across industries, most service providers are grappling to leverage data centred technology.
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