BPO Operations Fresher Jobs in Andheri East

Location
Role
Functional Area
Qualification
Experience
Employer Type

Customer Service Associate (Freshers) Mumbai

Nseit Pvt Ltd

0 - 2 yrs
2.3 Lac/Yr
Andheri East Mumbai

Domestic BPO Customer Guidance BPO Operations Chat Support Chat Process BPO

Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a timely manner Informing customers of upcoming promotions or deals Establishing a positive rapport with all clients and customers in person or via phone Forming reports based on customer satisfaction statistics and helping their team to develop new skills Interacting with customers to ensure they have a desirable and shareable experience

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Opening For Customer Service Representative

Knotify

0 - 1 yrs
Andheri East Mumbai

Customs Executive BPO Operations BPO Voice Customer Relationship Outbound Calls Call Center English Language Customer Support Inbound Process Outbound Calling

Provide exceptional service via phone or in-person (depending on the role and business needs).Troubleshoot customer issues, complaints, and concerns, ensuring quick and effective resolutions.Maintain up-to-date knowledge of company products and services to assist customers accurately.Process orders, track shipments, and address any related concerns.Accurately input customer information and order details into the system.Gather customer feedback and share insights with the management team to improve products, services, and customer experience.Escalate complex issues to the appropriate department or supervisor and follow up with customers to ensure complete satisfaction.Maintain accurate records of customer interactions and transactions.

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BPO Operations Fresher Jobs in Andheri East

Customer Service Associate (Freshers) Mumbai

Opening For Customer Service Representative

Apply to 2 BPO Operations Fresher Jobs in Andheri East