BPO Executive Job Vacancies in Dilsukh Nagar

A Telecaller job description typically involves engaging with customers (both existing and potential) via phone, providing information, answering questions, and driving sales or generating leads. They are the voice of the company, responsible for creating a positive customer experience and building relationships. Key Responsibilities and Duties:Making outbound calls: Reaching out to potential customers, following up on leads, and promoting products/services. Handling inbound calls: Answering customer inquiries, resolving issues, and providing support. Generating leads: Identifying potential customers and qualifying them for sales or appointment scheduling. Following scripts and guidelines: Ensuring consistent messaging and professionalism in all customer interactions. Maintaining accurate call records: Documenting interactions and updating CRM systems. Educating customers: Providing information about products, services, features, and benefits. Resolving customer complaints: Addressing concerns professionally and efficiently. Building rapport: Establishing positive relationships with customers and ensuring a positive experience. Following up on leads: Reminding customers of appointments, providing updates, and ensuring leads are converted into sales. Meeting sales targets: Achieving individual and team goals through effective telecalling. Complying with regulatory and legal guidelines: Adhering to all applicable laws and regulations for telemarketing. Providing feedback to improve products or services: Gathering insights from customer interactions to help the company improve.

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targets

We are looking for a Customer Service Executive who can support us with customer service and telesales at our head office.Job description:Serve customers byDetermining customer requirementsAnswering inquiries & resolving issues if anySell additional servicesFulfill requests & maintain the databaseDesired Candidate Profile:Mandatory fluency in (Tamil, Telugu & English, Hindi)6month-2 years exp in Customer Service Experience; preferably in voice or retail process.Data Entry Skills, Listening Skills, Problem Solving.Skills: Customer Service, Inbound, Outbound Call centerTyping: 24COVID-19 considerations:All the necessary safety equipment such as masks, gloves, sanitizers, and jackets are provided for every employee.Job Type: Full-timeExperience:Customer Service Executive: 1 year (Required)Education:Diploma (Required)Location:Hyderabad, Telangana (Required)Call Centre Experience:Inbound calls (Preferred)Outbound calls (Preferred)

We have vacant of 5 Telecaller Jobs in Uppal Secunderabad,Nagole Hyderabad,Dilsukh Nagar Hyderabad for Freshers Educational Qualification : Secondary School Skill Telecalling etc.

We have vacant of 08 Tele Calling Executive Jobs in Dilsukh Nagar Hyderabad for Freshers Educational Qualification : Higher Secondary, Diploma, Other Bachelor Degree Skill Good Looking,Communication Skills etc.

Hiring for 10 Bpo Telecaller Jobs in Ameerpet Hyderabad,Panjagutta Hyderabad,Kukatpally Medchal,Dilsukh Nagar Hyderabad,Madhapur Hyderabad,Gachibowli Hyderabad,Hitech City Hyderabad for Freshers,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in GOOD COMMUNICATION SKILLS etc.

Any B Ed , B Sc, B Tech , Graduates Preferable- for Our Education Consultantacy,