Face-to-Face Interview For BPO Telecaller Jobs (Freshers)

Hirexen Tech Pvt Ltd

Fresher
50 Openings
1.5 - 2.0 Lac/Yr
Face-to-Face interview
Hyderabad - Ameerpet, Hyderabad - Kukatpally, Medchal - Dilsukh Nagar, Hyderabad - Secunderabad - Uppal, Hyderabad - Madhapur, Hyderabad - Abids, Hyderabad

Key Skills

Domestic BPO

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Job Description

Manage large amounts of inbound and outbound calls in a timely manner

Follow communication scripts when handling different topics

Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets