Walk-in Opening For BPO Telecaller (Female Candidates Only)

Bios Computers It Solutions

A Telecaller job description typically involves engaging with customers (both existing and potential) via phone, providing information, answering questions, and driving sales or generating leads. They are the voice of the company, responsible for creating a positive customer experience and building relationships.

Key Responsibilities and Duties:

Making outbound calls: Reaching out to potential customers, following up on leads, and promoting products/services.

Handling inbound calls: Answering customer inquiries, resolving issues, and providing support.

Generating leads: Identifying potential customers and qualifying them for sales or appointment scheduling.

Following scripts and guidelines: Ensuring consistent messaging and professionalism in all customer interactions.

Maintaining accurate call records: Documenting interactions and updating CRM systems.

Educating customers: Providing information about products, services, features, and benefits.

Resolving customer complaints: Addressing concerns professionally and efficiently.

Building rapport: Establishing positive relationships with customers and ensuring a positive experience.

Following up on leads: Reminding customers of appointments, providing updates, and ensuring leads are converted into sales.

Meeting sales targets: Achieving individual and team goals through effective telecalling.

Complying with regulatory and legal guidelines: Adhering to all applicable laws and regulations for telemarketing.

Providing feedback to improve products or services: Gathering insights from customer interactions to help the company improve.

• Experience

  1 Years

• No. of Openings

  1

• Education

  Higher Secondary, Secondary School

• Role

  BPO Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  16-11-511,Bhavani Nagar,Dilsukhnagar,Hyderabad