BPO Executive Fresher Jobs in Sector 65

Telecaller Job DescriptionJob Title: Telecaller / Telemarketing ExecutiveDepartment: Sales / Customer Service / Call CenterLocation: [NOIDA SECTOR 65 ]Employment Type: Full-time / Part-time / ContractJob Summary:We are looking for a motivated and customer-focused Telecaller to join our team. The primary responsibility is to make outbound calls to prospective customers, promote products/services, generate sales, or gather feedback. The ideal candidate should have excellent communication skills and a passion for customer engagement.Key Responsibilities:Make outbound calls to potential customers to introduce and explain products or services.Answer inbound customer calls, respond to inquiries, and resolve complaints or issues.Maintain a record of calls and customer responses in the CRM system.Follow up on previous interactions and ensure customer satisfaction.Generate leads and set appointments for the sales team (if applicable).Meet daily/weekly/monthly call and conversion targets.Provide accurate information and handle objections professionally.Stay updated on product knowledge, pricing, and promotions.Requirements:Education: High school diploma or equivalent. A degree in communication, marketing, or related field is a plus.Experience: Prior experience in telecalling, telesales, or customer support is preferred.Skills:Excellent verbal communication in [language(s), e.g., English, Hindi, etc.].Strong persuasion and negotiation skills.Ability to handle rejection and remain positive.Basic computer and data entry skills.Work Environment:Office-based or remote (as applicable).May require working in shifts, including weekends or eveningsBenefits:Performance-based incentivesTraining and career growth opportunities

Job descriptionJob SummaryOpening for US Sales ProcessResponsibilities and DutiesNeed to follow up with the US customers for salesKey SkillsComputer Skills, Excel, Good CommunicationRequired Experience and QualificationsExperience 0-3 YearsQualifications 12th PassBenefitsTraining, Mentoring, Commuting Support & Dinner providedJob Types: Walk-In, Fresher, Full-timeSalary: 10,000.00 - 28,000.00 per monthExperience:Customer Service: 1 year (Preferred)Education:Higher Secondary(12th Pass) (Preferred)Shifts:Night (Required)Customer issues handled:Taking new ordersBenefits provided:Meal(s) providedIncentive on reaching sales targetCab providedIndustry:Customer Service

A telecaller's job involves making and handling phone calls to generate leads, promote products/services, and provide customer service.Key Responsibilities:Outbound Calls: Make calls to potential customers, explain product/service features, benefits, and pricing to generate interest, and persuade them to make a purchase or schedule an appointment. Inbound Calls: Answer customer inquiries, address concerns and complaints, and provide assistance. Lead Generation: Identify potential leads through cold calling, marketing campaigns, or other methods. Follow-Up: Follow up with leads and existing customers to ensure satisfaction and identify upselling opportunities. Customer Service: Provide accurate information, resolve issues, and ensure customer satisfaction. Documentation: Maintain accurate records of customer interactions in the database. Relationship Building: Develop and maintain positive relationships with clients.