Voice Process Fresher Jobs in Siliguri

Job Title: Telecalling ExecutiveJob Summary:We are looking for a motivated and energetic Telecalling Executive to join our team. The candidate will be responsible for making outbound calls, handling customer inquiries, and generating leads or sales. The ideal candidate should have excellent communication skills and a positive attitude.Key Responsibilities:Make outbound calls to potential and existing customersExplain products/services and generate interestHandle inbound calls and resolve customer queriesMaintain and update customer databaseFollow up on leads and convert them into salesAchieve daily/weekly/monthly targetsMaintain proper call records and reportsBuild strong customer relationshipsRequired Skills:Good communication and interpersonal skillsBasic computer knowledge (MS Excel, CRM tools)Ability to convince and negotiateFluent in Hindi/English (regional language is a plus)Good listening and problem-solving skillsQualification:Minimum 10+2 / Graduate (preferred)Freshers and experienced both can applyExperience:0-2 years (Telecalling / Customer Support / Sales preferred)Salary & Benefits:Fixed salary + IncentivesPerformance-based bonusesTraining and career growth opportunitiesWork Location:(You can add your office location here)Working Hours:6 days working (timing as per company policy)

Answering customer calls:Responding promptly to incoming calls from customers, identifying their needs, and providing accurate information. Customer query resolution:Addressing customer questions about products, services, billing, account details, and resolving basic issues. Complaint handling:Managing customer complaints effectively, de-escalating situations, and finding solutions to address concerns. Sales and lead generation (outbound calls):Contacting potential customers to promote products or services, qualifying leads, and scheduling appointments for sales teams. Order processing:Taking customer orders accurately, verifying details, and processing payments. Data entry:Recording customer interactions, updating account information, and maintaining accurate customer records within CRM systems. Cross-selling and upselling:Identifying opportunities to promote additional products or services to existing customers

We are looking for a Tele Caller to join our team in Siliguri. This full-time position is ideal for motivated individuals looking to start or advance their careers in sales and customer service.The Tele Caller will be responsible for reaching out to potential clients over the phone, providing information about our products and services, and assisting customers with any inquiries. The role requires excellent communication skills and a friendly demeanor to build rapport with clients.Key Responsibilities:1. **Making Outbound Calls**: Contact potential customers to introduce our products and services, ensuring a clear and friendly communication style.2. **Customer Assistance**: Answer questions and address concerns of customers promptly, providing accurate information to help them make informed decisions.3. **Data Entry**: Maintain records of calls made and update customer information in the database, ensuring accuracy and confidentiality.4. **Follow-Up Calls**: Reconnect with potential leads to nurture relationships and encourage sales, demonstrating persistence and professionalism.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and be open to learning. Strong verbal communication skills are essential, as well as the ability to listen effectively. A good attitude towards teamwork and a proactive approach to problem-solving will be key to success in this role. Previous experience in customer service or sales is a plus but not required.

Vacancy for client coordinator at The Edge with good communication skills Fluency in english is must

Hiring for 10 Tele Caller Jobs in Siliguri, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Motivating Skill, Outbound Calling, Marketing Communication, Voice Process, Convincing Power, Negotiation Skills, Outbound Sales, Cold Calling, Inbound, Presentation Skills, Telesales, Tele Sales, Tele Marketing, Telemarketing etc.