Job Description

Job Title: Telecalling Executive

Job Summary:

We are looking for a motivated and energetic Telecalling Executive to join our team. The candidate will be responsible for making outbound calls, handling customer inquiries, and generating leads or sales. The ideal candidate should have excellent communication skills and a positive attitude.

Key Responsibilities:

Make outbound calls to potential and existing customers

Explain products/services and generate interest

Handle inbound calls and resolve customer queries

Maintain and update customer database

Follow up on leads and convert them into sales

Achieve daily/weekly/monthly targets

Maintain proper call records and reports

Build strong customer relationships

Required Skills:

Good communication and interpersonal skills

Basic computer knowledge (MS Excel, CRM tools)

Ability to convince and negotiate

Fluent in Hindi/English (regional language is a plus)

Good listening and problem-solving skills

Qualification:

Minimum 10+2 / Graduate (preferred)

Freshers and experienced both can apply

Experience:

0-2 years (Telecalling / Customer Support / Sales preferred)

Salary & Benefits:

Fixed salary + Incentives

Performance-based bonuses

Training and career growth opportunities

Work Location:

(You can add your office location here)

Working Hours:

6 days working (timing as per company policy)
  • Experience

    0 - 6 Years

  • No. of Openings

    20

  • Education

    12th Pass

  • Role

    Telecalling Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About The Edge

Established in the year 2003, THE EDGE is counted among the top names in the job placement industry of West Bengal. We are one of the prominent leaders in providing the best-in-class placement and consultancy services in Siliguri (West Bengal, India). With an annual turnover of around INR 1 crores, our firm has become an established name in the placement sector of this state. Owing to our years of experience in this field, we have marked a niche for ourselves and garnered a clientele base of reputable companies including ICICI Bank , Convergys, EXL Services, Genpact, Wipro, HCL, First source, HP, IBM,TATA, SAMSUNG, Logitech, City Bank, stander charted , Axis Bank, The Telegraph, pogo, ZEE, India today etc.
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