BPO Sales Fresher Jobs in Siliguri

We are seeking a Tele Caller to join our team in Siliguri. This role is perfect for individuals looking to begin their career in customer service or sales. The Tele Caller will be responsible for making outgoing calls to potential customers, promoting products, and collecting data.Key Responsibilities:1. **Making Outgoing Calls**: The Tele Caller will contact potential customers to present our products and services. The goal is to generate interest and drive sales.2. **Customer Interaction**: Engaging with customers effectively to understand their needs. This involves answering queries and addressing any concerns to provide excellent service.3. **Data Entry and Maintenance**: Keeping accurate records of calls made and customer interactions. This helps the team track leads and ensure follow-ups are timely and effective.4. **Reporting**: Providing regular updates to the team regarding call outcomes, customer feedback, and any issues faced during interactions.5. **Achieving Targets**: Working towards personal and team targets, contributing to the overall success of the sales department.Required Skills and Expectations:- Strong communication skills to convey information clearly and confidently.- Basic computer skills to handle data entry and use communication software.- A positive attitude and willingness to learn, especially for entry-level candidates.- Good listening skills to understand customer needs and respond appropriately.- A team-oriented mindset, collaborating with colleagues to achieve company goals.This role is a great opportunity for individuals eager to start their career in a dynamic environment.

Answering customer calls:Responding promptly to incoming calls from customers, identifying their needs, and providing accurate information. Customer query resolution:Addressing customer questions about products, services, billing, account details, and resolving basic issues. Complaint handling:Managing customer complaints effectively, de-escalating situations, and finding solutions to address concerns. Sales and lead generation (outbound calls):Contacting potential customers to promote products or services, qualifying leads, and scheduling appointments for sales teams. Order processing:Taking customer orders accurately, verifying details, and processing payments. Data entry:Recording customer interactions, updating account information, and maintaining accurate customer records within CRM systems. Cross-selling and upselling:Identifying opportunities to promote additional products or services to existing customers

Job Title: Telecalling ExecutiveJob Summary:We are looking for a motivated and energetic Telecalling Executive to join our team. The candidate will be responsible for making outbound calls, handling customer inquiries, and generating leads or sales. The ideal candidate should have excellent communication skills and a positive attitude.Key Responsibilities:Make outbound calls to potential and existing customersExplain products/services and generate interestHandle inbound calls and resolve customer queriesMaintain and update customer databaseFollow up on leads and convert them into salesAchieve daily/weekly/monthly targetsMaintain proper call records and reportsBuild strong customer relationshipsRequired Skills:Good communication and interpersonal skillsBasic computer knowledge (MS Excel, CRM tools)Ability to convince and negotiateFluent in Hindi/English (regional language is a plus)Good listening and problem-solving skillsQualification:Minimum 10+2 / Graduate (preferred)Freshers and experienced both can applyExperience:0-2 years (Telecalling / Customer Support / Sales preferred)Salary & Benefits:Fixed salary + IncentivesPerformance-based bonusesTraining and career growth opportunitiesWork Location:(You can add your office location here)Working Hours:6 days working (timing as per company policy)

We are looking for a Tele Caller to join our team in Siliguri. This full-time position is ideal for motivated individuals looking to start or advance their careers in sales and customer service.The Tele Caller will be responsible for reaching out to potential clients over the phone, providing information about our products and services, and assisting customers with any inquiries. The role requires excellent communication skills and a friendly demeanor to build rapport with clients.Key Responsibilities:1. **Making Outbound Calls**: Contact potential customers to introduce our products and services, ensuring a clear and friendly communication style.2. **Customer Assistance**: Answer questions and address concerns of customers promptly, providing accurate information to help them make informed decisions.3. **Data Entry**: Maintain records of calls made and update customer information in the database, ensuring accuracy and confidentiality.4. **Follow-Up Calls**: Reconnect with potential leads to nurture relationships and encourage sales, demonstrating persistence and professionalism.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and be open to learning. Strong verbal communication skills are essential, as well as the ability to listen effectively. A good attitude towards teamwork and a proactive approach to problem-solving will be key to success in this role. Previous experience in customer service or sales is a plus but not required.

Job Summary:We are looking for a dynamic and target-oriented Tele Sales Executive to join our office team. The candidate will be responsible for contacting potential clients, explaining our services, generating leads, and closing sales over the phone.Key Responsibilities:Make outbound calls to prospective customers.Explain company products/services clearly and confidently.Generate and follow up on leads.Achieve daily and monthly sales targets.Maintain proper records of calls and customer details.Handle customer queries and provide accurate information.Coordinate with the field sales or marketing team when required.Requirements:Minimum 12th pass / Graduate preferred.Good communication and convincing skills.Basic computer knowledge (MS Office, CRM handling preferred).Ability to work under targets and pressure.Prior telesales experience is an advantage.Skills Required:Strong communication skillsNegotiation & persuasion skillsConfidence and positive attitudeTime managementSalary & Benefits:Fixed salary + Attractive incentivesPerformance-based bonusesGrowth opportunities within the organization