Job Description

We are looking for a Tele Caller to join our team in Siliguri. This full-time position is ideal for motivated individuals looking to start or advance their careers in sales and customer service.

The Tele Caller will be responsible for reaching out to potential clients over the phone, providing information about our products and services, and assisting customers with any inquiries. The role requires excellent communication skills and a friendly demeanor to build rapport with clients.

Key Responsibilities:

1. **Making Outbound Calls**: Contact potential customers to introduce our products and services, ensuring a clear and friendly communication style.

2. **Customer Assistance**: Answer questions and address concerns of customers promptly, providing accurate information to help them make informed decisions.

3. **Data Entry**: Maintain records of calls made and update customer information in the database, ensuring accuracy and confidentiality.

4. **Follow-Up Calls**: Reconnect with potential leads to nurture relationships and encourage sales, demonstrating persistence and professionalism.

Required Skills and Expectations:

Candidates should have a minimum educational qualification of 12th grade and be open to learning. Strong verbal communication skills are essential, as well as the ability to listen effectively. A good attitude towards teamwork and a proactive approach to problem-solving will be key to success in this role. Previous experience in customer service or sales is a plus but not required.
  • Experience

    0 - 3 Years

  • No. of Openings

    10

  • Education

    12th Pass

  • Role

    Tele Caller

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About The Edge

Established in the year 2003, THE EDGE is counted among the top names in the job placement industry of West Bengal. We are one of the prominent leaders in providing the best-in-class placement and consultancy services in Siliguri (West Bengal, India). With an annual turnover of around INR 1 crores, our firm has become an established name in the placement sector of this state. Owing to our years of experience in this field, we have marked a niche for ourselves and garnered a clientele base of reputable companies including ICICI Bank , Convergys, EXL Services, Genpact, Wipro, HCL, First source, HP, IBM,TATA, SAMSUNG, Logitech, City Bank, stander charted , Axis Bank, The Telegraph, pogo, ZEE, India today etc.
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