Voice Process Fresher Jobs in Mayapuri

Job Opening: Telecalling Executive LabBuddy (Delhi NCR)Were hiring for LabBuddy, Indias fastest-growing diagnostic platform!If you love talking to people, explaining health packages, and helping customers book tests this role is for you. Role: Telecalling Executive Location: Delhi NCR Experience: 6 months 2 years Type: Full-Time (Immediate Joining)What Youll Do:Make calls to promote health packages & generate leadsCoordinate with labs for home collectionsManage patient follow-ups & data in CRMWho Can Apply:Graduates with good communication skillsPhlebotomists who can handle patient calls & coordination Skills: Communication Lead Generation Coordination CRM

We are looking for a Call Centre Agent to manage incoming and outgoing customer calls with professionalism, efficiency, and empathy. The ideal candidate will be a good communicator with strong problem-solving skills, capable of handling a high volume of calls while delivering excellent customer service.Key Responsibilities:Answer incoming calls and respond to customer inquiries in a timely and professional mannerMake outbound calls to follow up on customer issues, sales leads, or satisfaction surveys (if applicable)Provide accurate information about products, services, and company policiesResolve customer complaints or escalate complex issues to supervisors or relevant departmentsUpdate customer records and call details in the system (CRM or call center software)Meet or exceed daily call handling targets and quality standardsFollow communication scripts, guidelines, and procedures when handling callsMaintain confidentiality and adhere to data protection regulationsParticipate in ongoing training and development sessionsQualifications and Skills:High school diploma or equivalent; additional education is a plusProven experience in a call centre or customer service role preferredExcellent verbal and written communication skillsStrong listening and problem-solving abilitiesAbility to work under pressure and handle difficult customers with professionalismProficiency in basic computer applications and call center systems (e.g., CRM software)Team player with a positive attitude and willingness to learn

We have vacant of 50 Customer Care Executive Jobs in Mayapuri, Delhi, Delhi/NCR for Freshers Educational Qualification : Higher Secondary Skill Customer Care,Voice Process etc.