BPO Team Leader Job Vacancies in Mayapuri

Location: [Mayapuri,Delhi] Type: Full-TimeResponsibilities: Manage a team of 20-25, oversee insurance premium renewals, ensure compliance, and utilize Excel for data analysis.Requirements: Bachelor's degree, leadership experience in insurance/banking, Excel proficiency, strong communication skills.

Team Handling Skills Knowledge of insurance & Excel Team Building Spirits how to control attrition & shrinkage how to make a reports

Urgent Hiring Team Leader BPOBPO,Voice Process, NDRLocation- Sector 19 GurgaonCompany- Herbalmax Healthcare (NDR Team)On Role JobAge Limit- 21 to 33yearQualification- GraduateMale/Female Both ApplySalary- CTC 3.00 Lac To 4.50 LacExperience1) Min 3 years Experience Required in BPO Team Lead or Tele Sales, Outbound, Voice Process2) Good Comunication skills required in English3) Should be Presentable4) Graet knowledge of Advance Excel Formula required(Vlookup,Sumifs,Countifs,Text,Len,Pivort)Work- Team Handling Of 8-10 Tele Callers, Handle Issue, Customer Quarries, Problem Solving, Manage Roster, Lead Genaration, Daily Reports Submition, email Followup and cordinate with courier patner etc.Gaurav KumarHr. Team

Good Communication Skills. English Language Must.male and Female Both are Required., Mailkaganj Location ,Candidata Required Near By, International BPO.handle Team atleast 10 members in international BPO

Good Communication Skills. English Language Must.male and Female Both are Required., Mailkaganj Location ,Candidata Required Near By, International BPO.handle Team atleast 10 members in international BPO

We have vacant of 2 BPO Team Leader Jobs in Vasundhara, Ghaziabad, Uttar Pradesh,Microsoft Excel, Experience Required : 1 Year Educational Qualification : Higher Secondary, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree Skill Microsoft Excel etc.

We are Urgently Looking for Team Leader for the Locations- Patna, Gandhidham, Surat, Bangalore, Mumbai, Pune, Kanpur, Kolkata, Delhi

Key Responsibilities:Team Management & Performance Monitoring:Oversee daily operations of the inbound team to ensure team members meet or exceed key performance indicators (KPIs) such as call handling time, customer satisfaction, and issue resolution.Regularly monitor team productivity and performance, providing real-time feedback and assistance to agents as needed.Conduct one-on-one sessions with agents to review individual performance, address any concerns, and set clear goals for improvement.Implement strategies to optimize call center workflows and ensure consistent service quality.Attendance & Scheduling:Monitor and manage team attendance, ensuring adequate coverage at all times.Address attendance issues in a timely and professional manner.Coordinate shift schedules to ensure alignment with business needs while maintaining optimal team performance.Reporting & Analytics:Generate and review daily call reports, ensuring all metrics are captured accurately.Perform call analysis to identify trends, strengths, and areas for improvement.Use Excel (VLOOKUP, Pivot Tables, SUMIF, IF formulas, etc.) to analyze data and produce actionable insights that help improve team performance.Ensure 100% call tagging in CRM systems to maintain accurate customer interaction records.Training & Development:Provide ongoing training and refresher courses for underperforming agents, ensuring continuous improvement.Develop and execute personalized action plans to help agents meet performance expectations.Motivate and inspire team members to improve their skills, productivity, and customer service capabilities.

hard working ,good communications skills ,strong personaltiy

Urgently-BPO operations Team leaders required- Team handling experience in inbound process mandatory-Excellent comm skill required-Inbound process-Rotational shift rotational week off-6 days working- salary upto 4lpa-looking for only immediate joiners