Voice Process Executive Graduate Experience Jobs in Salem

We are looking for Tamil Voice Process representative, who will be responsible for handling customer inquiries and complaints over the phone. The role involves providing information, troubleshooting issues, and ensuring a high level of customer satisfaction. The ideal candidate will have excellent communication skills in Tamil and a keen focus on customer service excellence.ResponsibilitiesHandle inbound and outbound calls in Tamil.Assist customers with inquiries and provide accurate information.Resolve customer complaints and issues efficiently.Ensure customer satisfaction and maintain a high level of service quality.Accurately document and update customer interactions.Collaborate with other team members to resolve complex issues.Follow communication procedures, guidelines, and policies.QualificationsGraduation requiredFluency in Tamil is essential, both spoken and written.Previous experience in a customer service role is preferred.Strong communication and interpersonal skills.Ability to handle stressful situations and de-escalate issues.

Job DescriptionThe Voice Process Executive is responsible for providing exceptional customer support through telephone interaction, handling high-volume inbound or outbound calls, resolving complaints, and maintaining customer records.Responsibilities:Answer inbound calls and make outbound calls to customers professionally.Resolve customer inquiries, complaints, and requests promptly.Provide accurate information about products, services, or policies.Required Skills & Qualifications:Excellent verbal communication skills with a neutral accent.Strong active listening and problem-solving abilities.Basic proficiency in computer skills and CRM software.

JOB TITLE - TELECALLER (TAMIL VOICE PROCESS EXECUTIVE)A voice process job involves handling inbound and outbound customer calls to provide support, resolve issues, and manage inquiries about products or services. Key responsibilities include answering customer questions, documenting interactions, and meeting performance targets, while core skills are strong verbal communication, problem-solving, and customer service orientation.JOB CATEGORY - INSURANCE ( TELESALES )OPENINGS - 2SHIFT - GENERAL SHIFT ONLY (9.30AM - 6.00PM)GENDER - FEMALE And MALEQUALIFICATION - Diploma, DEGREEAGE LIMIT - 20 TO 30SALARY - 10KFRESHERS/EXPERIENCELOCATION - SBI COLONY, SALEM.

We have vacant of 15 Voice Process Executive Jobs in Salem, for Freshers Educational Qualification : B.B.A, B.Com, Other Bachelor Degree Skill Outbound Calling, Voice Process, Domestic BPO, International BPO, BPO Non Voice, BPO Sales, Inbound Voice Process, Voice Support, International Voice, Inbound Calling, Basic Computer Skills, BPO, BPO Voice etc.

A Voice Process Executive primarily handles customer interactions through phone calls, addressing inquiries, resolving issues, and providing support to ensure customer satisfaction. This role requires strong communication, problem-solving, and interpersonal skills, along with the ability to work effectively within a team. Requirements:Job Category: Insurance (Tele Sales)Vacancy: 15 openingsShift: General Shift Only (9.30AM-6.30PM)Gender: Female and MaleQualifications: Diploma ,Any DegreeAge Limit: 20 to 31Salary: 12k - 15kFresher/Experience both can applyJob Location: Fairlands, Salem

We are searching for a dependable, well-organized Process Executive to join our company. The process executive's responsibilities include identifying new business opportunities, writing up weekly progress reports, maintaining relationships with external stakeholders as well as staff, and answering all queries politely and on time. You should be able to help grow the organization and address any weak areas.To be successful as a process executive, you should be detail-orientated and demonstrate excellent active listening skills. Outstanding candidates are able to network with a variety of professionals and quickly identify client needs.Process Executive Responsibilities: Generating and following up with new business leads. Drawing up proposals and presenting them to prospective clients. Ensuring all processes are carried out in accordance with company regulations, as well as health and safety codes. Establishing and maintaining relationships with staff as well as external clients and vendors. Addressing any questions or queries promptly and politely. Monitoring staff and operations, and drawing up strategies to improve efficiency and reduce costs. Writing up sales and performance reports, and providing training and guidance to staff members. Assisting managers to develop incentives that improve performance. Attending workshops and events to expand skill set and professional networks.Process Executive Requirements: Bachelors degree in business or similar. Experience in project management or a similar leadership role. Excellent interpersonal, problem-solving, and analytical skills. Well-organized and detail-oriented. Ability to work well with a range of individuals. Ability to remain focused in a fast-paced environment.

Responsibilities Accurately and effectively process tasksMeet quality and production standardsUse strong written communication skillsPay close attention to detailBe able to multitaskInterpret customer dataHave a positive attitude when solving problemsSkills required Knowledge of data entry, ago-editing, and other relevant softwareGood English comprehension and writing skillsComputer proficiencyAttention to detailMultitasking abilities

A technical job is where an individual is qualified to perform a specific job involving machines, computer languages and revolves around the field's core, while a non-technical jobs focus more on the individual's communication and analytical skills rather than their technical knowledge. They process of finding and recruiting the right candidates for roles in any department or industry outside of Information Technology (IT). This includes hiring for roles in Finance, Accounting, Human Resources, Marketing, Sales, Operations, and other non-IT areas and business process services, application services and infrastructure services.

Role: Process ExecutiveQualification: Any UG Graduate(B.Tech & B.E not allowed)Graduates of 2020,2021,2022 only qualifiedShould have strong communication skillsWork Timings: US Shift(Work from home)Chennai and Coimbatore candidates need not apply.