Job Description
The Voice Process Executive is responsible for providing exceptional customer support through telephone interaction, handling high-volume inbound or outbound calls, resolving complaints, and maintaining customer records.
Responsibilities:
Answer inbound calls and make outbound calls to customers professionally.
Resolve customer inquiries, complaints, and requests promptly.
Provide accurate information about products, services, or policies.
Required Skills & Qualifications:
Excellent verbal communication skills with a neutral accent.
Strong active listening and problem-solving abilities.
Basic proficiency in computer skills and CRM software.
Experience
0 - 1 Years
No. of Openings
10
Education
Graduate (Professional Degree)
Role
Tamil Voice Process Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
ADITHYA IT SOLUTIONS PVT LTD,NO.- 213/5, ANS DHIVYAM OPPOSITE, NARASOTHIPATTI, SALEM-636004