1642

Telecalling Executive Fresher Jobs in Delhi NCR

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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Sector 81 Faridabad
Marketing Communication Motivating Skill Presentation Skills Convincing Power
We are looking for a proactive and friendly Tele Caller to join our team in Sector 81, Faridabad. This role is perfect for recent graduates or those with up to two years of experience. As a Tele Caller, you will be responsible for making outbound calls to potential clients, promoting our products, and providing information. You will need to build rapport with customers, listen to their needs, and guide them towards suitable solutions. Key responsibilities include:- Making Outbound Calls: Reach out to potential customers to introduce our offerings and generate interest.- Product Promotion: Clearly explain features and benefits of our products to encourage sales and customer engagement.- Customer Interaction: Handle inquiries and provide support, ensuring a positive experience for each caller.- Record Keeping: Maintain accurate records of calls, customer interactions, and outcomes to track progress and report on results.The ideal candidate should possess excellent communication and interpersonal skills, enabling them to engage effectively with clients. Being organized and detail-oriented is essential for managing calls and documentation. A polite and friendly demeanor will help you create a welcoming environment for customers. We expect our Tele Caller to show enthusiasm for learning and a drive to contribute positively to our team. As this is an office-based role, candidates must be comfortable working in a collaborative environment.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Noida Sector 2
Pronunciation Professional Communication Microsoft Excel Outbound Calling
We are looking for a motivated Tele Caller to join our team in Sector 2. This position is suitable for candidates with 0 to 1 year of experience who have completed their 12th grade. The candidate should be female and will work full-time from the office.**Key Responsibilities:**- **Making Calls**: The tele caller will initiate calls to potential customers to promote and sell our products or services, helping to generate leads and increase sales.- **Customer Engagement**: It is essential to engage with customers effectively, answering their queries and providing information about the offerings, ensuring a positive interaction.- **Data Entry**: After each call, the tele caller will document details of the conversation and update customer databases, ensuring accurate and organized records.- **Follow-ups**: The role includes following up with leads and customers to encourage them to make a purchase or to check on their satisfaction with our services.- **Feedback Collection**: The tele caller will gather feedback from customers regarding their experiences, helping the company improve its services and products.**Required Skills and Expectations:**The ideal candidate should have excellent communication skills, both verbal and written, to interact clearly and professionally with various customers. Candidates should be outgoing and comfortable working in a targeted environment, with the ability to handle rejection gracefully. Basic computer skills to manage data entry and familiarity with telephone etiquette are essential. A positive attitude and willingness to learn will contribute to success in this role.
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10th Pass Freshers For Telecaller

Braindezvous infotech Pvt Ltd

  • 0 - 1 yrs
  • Noida Sector 62
Telecalling Outbound Calling
We are looking for a motivated Tele Caller to join our team. This role involves communicating with customers and providing them with information about our products and services. The ideal candidate will have at least a 10th-grade education and little to no prior experience, as we provide training for the right individual.**Key Responsibilities:**- **Making Calls:** You will contact potential customers and clients to introduce our products, ensuring they understand the benefits and features.- **Answering Queries:** Respond to customer questions or concerns effectively, providing clear information and resolving any issues they may have.- **Gathering Feedback:** Collect and record customer feedback regarding their experiences with our products, which helps improve our services.- **Updating Records:** Maintain accurate records of calls and customer interactions in our database for future reference.- **Achieving Targets:** Work towards achieving daily and weekly call targets set by the team to ensure productivity.**Required Skills and Expectations:**- **Communication Skills:** You should have excellent verbal communication skills, enabling you to convey information clearly and engage customers effectively.- **Listening Skills:** Good listening abilities are essential for understanding customer needs and responding appropriately.- **Basic Computer Skills:** Familiarity with computers and basic software applications is important for managing calls and data entry.- **Positive Attitude:** A friendly and positive demeanor helps create a good rapport with customers, making them more likely to engage with our products.- **Self-Motivated:** Being able to work independently, especially in a work-from-home setting, requires strong self-discipline and motivation.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive to join our team in Gurgaon. This role is ideal for individuals with 0-2 years of experience who are eager to start their career in customer service. The primary responsibility is to assist customers with their inquiries and resolve any issues they may face. You will communicate with customers through phone, email, or in-person, ensuring they receive exceptional service.Key responsibilities include addressing customer inquiries and concerns, which involves listening carefully and providing accurate information. You will also process orders and returns efficiently, ensuring customers experience a smooth transaction. Additionally, you will maintain records of customer interactions, helping to track and manage issues effectively. Collaborating with other teams will be essential to ensure all customer needs are met.Candidates should have a strong command of spoken and written English, as clear communication is crucial in this role. Patience and empathy are important interpersonal skills that will help you understand and resolve customer issues. A good understanding of basic computer skills is necessary for managing inquiries and maintaining records. We expect candidates to be punctual, reliable, and eager to learn. You should be adaptable and able to work in a fast-paced environment, demonstrating a positive attitude towards customer service. Overall, this position offers an excellent opportunity for motivated individuals to kickstart their career in a dynamic setting.
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  • 0 - 5 yrs
  • Ghaziabad
Telecommunication Convincing Power BPO Sales Telesales Tele Marketing Outbound Calling Cold Calling Basic Computers Calling Executive Tele Caller Advertisement Executive
Key Responsibilities:Make outbound calls to potential advertisers across various industries.Promote advertisement opportunities in our business magazines.Explain advertisement plans, pricing, circulation, and publication benefits.Follow up with prospective clients until the booking is confirmed.Build and maintain long-term business relationships with advertisers.Achieve monthly and quarterly advertisement booking targets.Maintain accurate records of calls, leads, follow-ups, and confirmed bookings.Coordinate with the sales and editorial teams to ensure smooth advertisement processing.Identify new business opportunities and expand the advertiser database.Required Skills:Excellent verbal communication and persuasive selling skills.Good command of Hindi and basic English.Strong negotiation and interpersonal abilities.Self-motivated, result-driven, and capable of working under targets.Basic computer knowledge, including MS Excel, email, and CRM software (preferred).Prior experience in telecalling, telesales, advertising sales, magazine sales, or B2B sales will be an added advantage.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Tele Caller Tele Marketing Executive Customer Focus
We are looking for a Customer Care Executive to join our team, working from home and providing excellent service to our customers. This role is ideal for individuals who are eager to start their careers in customer service. **Key Responsibilities:**- **Answer Customer Inquiries**: Respond to customer questions regarding products and services, ensuring clarity and understanding.- **Resolve Issues**: Address and resolve customer complaints in a friendly and effective manner, maintaining customer satisfaction.- **Maintain Records**: Document customer interactions and feedback accurately in the company system to track inquiries and resolutions.- **Provide Product Information**: Educate customers about product features, benefits, and usage, helping them make informed choices.- **Follow Up**: Reach out to customers after resolving their issues to ensure complete satisfaction and obtain feedback for improvement.**Required Skills and Expectations:**- Candidates should have completed high school (12th pass) and possess strong communication skills, both verbal and written. - Ability to work independently from home, managing time effectively and maintaining productivity without direct supervision.- Strong problem-solving skills to handle customer issues promptly and professionally.- Familiarity with basic computer applications and the ability to learn new software quickly.- Positive attitude and eagerness to help customers, showcasing patience and empathy in challenging situations.This role allows you to develop your customer service skills and make a real difference for our customers.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Janakpuri Delhi
Outbound Calling Lead Generation Domestic BPO
We are looking for a motivated Telesales Executive to join our team in Janakpuri, Delhi. This role is ideal for individuals with a passion for sales and communication, ranging from fresh graduates to those with up to five years of experience.The Telesales Executive will primarily be responsible for making outbound calls to potential customers, promoting our products or services, and closing sales. You will engage with customers, understand their needs, and provide solutions that align with our offerings.Key responsibilities include:- **Conducting Outreach Calls:** You will make calls to potential clients, introducing them to our products and services and explaining their benefits clearly.- **Building Customer Relationships:** Establishing a rapport with customers is crucial; you will focus on creating trust to encourage recurring business.- **Managing Customer Queries:** Handling inquiries and providing clear, concise information about our offerings will help customers make informed decisions.- **Achieving Sales Targets:** You will be expected to meet or exceed monthly sales goals through proactive engagement and follow-ups with leads.Required skills and expectations include:- Strong verbal communication skills to convey ideas and information effectively over the phone.- Good listening skills to understand customer needs and respond appropriately.- Basic computer skills for using CRM software and maintaining records.- A target-driven attitude with the desire to achieve sales and contribute to the team
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Noida Sector 6
Direct Marketing Communication Skills Sales Sales Business Development Cold Calling B2B Sales Sales Ability Convincing Power Negotiation Skills Inside Sales
Making outbound calls to prospective clients.Understanding client requirements.Scheduling and conducting product demonstrations.Presenting and explaining our products and services.Negotiating with clients and closing sales.Following up with prospects and maintaining client relationships.Office Timing 10am to 7pmWorking days are Monday to Saturday
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  • Fresher
  • 1.3 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls Inbound Calling Inbound Voice Process Domestic BPO Domestic Calling Domestic Voice Process Domestic Call Center Calling Executive
We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. **Key Responsibilities:**- **Respond to Customer Inquiries:** You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- **Provide Information About Products:** It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- **Resolve Customer Complaints:** You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- **Collaborate with Team Members:** Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.**Required Skills and Expectations:**- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.
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  • 0 - 4 yrs
  • Faridabad
Telecommunication Outbound Calling Voice Process Cold Calling Convincing Power Telesales
We are looking for a Telecalling Executive to join our team in Faridabad. This is a full-time position ideal for individuals with little to no experience, making it a great opportunity for freshers and those with up to four years of experience. The primary responsibility of this role is to communicate with potential and existing customers, promoting our services and supporting sales growth.**Key Responsibilities:**- **Make Outbound Calls:** You will be responsible for calling potential customers to introduce our services and generate interest. Clear communication is essential to explain our offerings effectively.- **Handle Inbound Queries:** Respond to incoming calls from customers. Provide detailed information about products or services, ensuring all queries are addressed satisfactorily.- **Maintain Customer Records:** Keep accurate records of calls made, customer interactions, and the outcomes. This information helps track progress and follow up with leads.- **Achieve Sales Targets:** Work towards individual and team sales goals by promoting our services during calls. You will need to demonstrate persuasive skills to convert leads into sales.- **Provide Feedback:** Share insights and customer feedback with the management team to help improve our services and sales strategies.**Required Skills and Expectations:**Candidates should have a minimum education of 12th grade. Good communication skills in English and Hindi are essential to engage with a diverse customer base. You should be friendly, persuasive, and resilient, able to handle objections and rejections positively. Basic computer skills are required to manage customer records and data entry efficiently. A proactive attitude and willingness to learn are crucial for success in this role.
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  • 0 - 2 yrs
  • Noida Sector 3
Domestic Calling Communication Skills Lead Generation Cold Calling Tele Caller
We are looking for a dedicated Telecalling Executive to join our team in Noida Sector 3. This is a full-time position suited for individuals who have completed at least their 12th grade. Freshers and those with up to two years of experience are welcome to apply. As a Telecalling Executive, you will be responsible for making outbound calls to potential customers and engaging them in conversations about our products and services. Your primary goal will be to generate leads and schedule appointments for the sales team. Key responsibilities include:1. **Making Outbound Calls**: Conduct daily calls to a list of potential clients, explaining our offerings clearly and effectively.2. **Lead Generation**: Identify and qualify leads by understanding customer needs and promoting our products accordingly.3. **Appointment Setting**: Schedule appointments for the sales team with interested prospects to drive business opportunities.4. **Maintaining Records**: Keep accurate records of calls made, outcomes achieved, and follow-up activities to ensure efficient communication.To be successful in this role, you should possess strong communication skills, both verbal and written, and the ability to engage with customers over the phone. Additionally, you should be self-motivated, target-driven, and comfortable working in a fast-paced environment. A good understanding of customer service principles and a positive attitude towards learning will also be beneficial.
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  • 0 - 5 yrs
  • 6.0 Lac/Yr
  • Noida Extension Noida
Direct Marketing Corporate Sales Lead Generation Marketing Communication Field Sales Cold Calling Presentation Skills Convincing Power
We are looking for a motivated Sales Marketing Executive to join our dynamic team in Noida Extension. This is a full-time position suitable for individuals with varying levels of experience, from freshers to those with up to five years in sales or marketing.**Key Responsibilities:**- **Lead Generation:** Actively identify and reach potential customers through various channels such as cold calling, social media, and networking to generate leads for services and products.- **Market Research:** Conduct research to understand market trends and customer needs, helping to inform marketing strategies and product offerings.- **Sales Presentations:** Prepare and deliver compelling sales presentations to clients, showcasing products and services to persuade and close sales effectively.- **Customer Relationship Management:** Maintain and build strong relationships with existing and potential clients by providing excellent customer service and addressing their needs.- **Collaboration with Team:** Work closely with the marketing and sales teams to align strategies, share insights, and achieve collective goals.**Required Skills and Expectations:**The ideal candidate should possess strong communication and interpersonal skills to interact effectively with clients. A basic understanding of sales and marketing principles is preferred. Candidates should be self-motivated, goal-oriented, and able to work independently as well as in a team. Familiarity with Microsoft Office tools and CRM software will be an added advantage. Strong organizational skills and the ability to handle multiple tasks in a fast-paced environment are essential for success in this role.
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Burari Delhi
BPO Sales Health Insurance Tele Caller
We are looking for a dedicated and motivated Call Center Executive to join our team. This full-time position allows you to work from the comfort of your home while providing excellent customer service.**Key Responsibilities:**- **Answer Incoming Calls:** Respond promptly to customer inquiries, ensuring a friendly and helpful demeanor to create a positive customer experience.- **Resolve Customer Issues:** Listen carefully to customer problems, providing accurate solutions or escalating issues when necessary to ensure timely resolution.- **Maintain Records:** Document all customer interactions in the system to keep track of issues and solutions provided, which helps improve service quality.- **Follow Up with Customers:** Reach out to customers to ensure their issues have been resolved satisfactorily and gather feedback for service improvement.- **Collaborate with Team:** Work together with team members and supervisors to share knowledge and improve overall customer service strategies.**Required Skills and Expectations:**The ideal candidate should possess strong verbal communication skills, with the ability to articulate clearly and confidently while speaking on the phone. A patient and empathetic attitude towards customers is essential to help them feel valued and understood. Candidates should also have basic computer skills to navigate customer management systems effectively. A problem-solving mindset is crucial to handle inquiries efficiently. We welcome individuals with 0 to 2 years of experience, and education at least at the 10th-grade level is required. Females are encouraged to apply for this role.
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Hiring Fresher / Telecaller / 12th Pass

Aakanksha Personnel Network

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Delhi
Microsoft Excel Motivating Skill Marketing Communication Convincing Power Negotiation Skills Presentable Microsoft Word Bold open and broadminded Extrovert
As a Tele Caller, you will play a vital role in our communication efforts. Your primary responsibility will involve reaching out to potential and existing customers to promote our products and services, aiming to build lasting relationships while achieving sales targets.**Key Responsibilities:**- **Making Outbound Calls:** You will be responsible for calling potential customers, explaining our offerings and encouraging them to make purchases.- **Customer Engagement:** Engaging with customers to understand their needs and providing them with tailored solutions will be essential in building trust and rapport.- **Maintaining Records:** You will need to maintain accurate records of calls made, customer interactions, and sales achieved, helping track performance and improve future outreach.- **Follow-Up Calls:** Following up with previous customers or leads to gather feedback or encourage repeat purchases will be part of your role.- **Team Collaboration:** You will work closely with your team to share insights and strategies that can enhance overall sales performance.To excel in this role, you should have excellent communication and interpersonal skills, allowing you to engage effectively with various customers. A clear and friendly speaking voice is important, as is the ability to listen carefully. Being organized is crucial so that you can manage multiple calls and customer records efficiently. As this position is open to freshers, a positive attitude and a willingness to learn are highly valued.
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Fresher hiring for Telecaller

Thinktel Solutions India Private Limited

  • Fresher
  • 3.0 Lac/Yr
  • Delhi
Outbound Calling Credit Collection Collection Process Collection Executive
Job Title- Telecalling ExecutiveLocation- Tilak Nagar New DelhiExperience- 3 months- 6 YearsEmployment Type- Full TimeJob Summary-We are looking for telecalling executive to manage outbound calls for collections in Banking Process of personal loans & credit cards.No Sales process. Only collections process.Negotiate payment commitnents and followup to ensure timely payments.Maintain professional communication during collection activities.
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  • Fresher
  • Noida Sector 18
Good Communication Customer Handling
Job Description - Tele CallerPosition:* Tele CallerLocation:* Noida Sector 18Working Hours:* 10:00 AM - 7:00 PMDepartment:* Sales / Customer SupportJob SummaryWe are looking for a proactive and enthusiastic *Tele Caller* to join our team. The candidate will be responsible for connecting with retailers, promoting transactions on our platform, pitching our service packs, and providing day-to-day support to retailers. The ideal candidate should have good communication skills and a customer-focused approach.Key ResponsibilitiesConnect with retailers through calls on a daily basis.Follow up with retailers who are not actively doing transactions and encourage them to start/restart transactions.Explain and promote the company
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Tilak Nagar Delhi
Good Communication Skills Outbound Calling
We are looking for a dedicated Tele Caller to join our team in Tilak Nagar, Delhi. This full-time position is ideal for females with 0 to 2 years of experience and a minimum education level of 10th pass. As a Tele Caller, your main responsibility will be to engage with potential clients over the phone, introducing our services and generating interest. You will also need to handle customer inquiries and provide accurate information about our offerings. Building strong relationships with clients will be crucial, as you will follow up with leads to nurture them toward making a decision.Key responsibilities include:- **Making Outbound Calls**: You will contact potential customers to discuss our services, ensuring clear communication and understanding.- **Listening to Customer Needs**: Understanding what customers want and providing them with suitable options from our range of services is essential.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Mukherjee Nagar Delhi
Presentation Skills Motivating Skill Marketing Communication
We are looking for a confident, energetic, and customer-focused Telecalling Executive to connect with potential customers, explain our products/services, generate leads, schedule appointments, and maintain positive customer relationships.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Janakpuri Delhi
Phone Banking Outbound Calling
We are looking for a motivated Tele Caller to join our team in Janakpuri. The ideal candidate will be responsible for making outbound calls to potential customers and providing information about our products and services. This full-time position requires working from the office.**Key Responsibilities:**- **Make Outbound Calls:** Contact potential customers to introduce them to our products and services, aiming to generate interest and inquiries.- **Gather Customer Information:** Collect and record information provided by customers to update our database and track leads efficiently.- **Provide Product Knowledge:** Clearly explain product features and benefits, helping customers understand how our offerings can meet their needs.- **Handle Customer Inquiries:** Address questions or concerns from customers, ensuring that they receive accurate information in a friendly and professional manner.- **Follow-Up:** Regularly follow up with potential leads to assess their interest and encourage them to make a purchase or schedule an appointment.- **Maintain Records:** Keep detailed records of calls made, customer interactions, and feedback to help improve sales strategies.**Required Skills and Expectations:**The ideal candidate should have good communication skills, both verbal and written, and be able to speak clearly and confidently over the phone. Basic computer knowledge is expected to manage calls and update customer information effectively. A friendly demeanor and ability to build rapport with customers are essential. We welcome candidates with experience, but those without experience are also encouraged to apply, as training will be provided. A positive attitude and eagerness to learn will help you succeed in this role.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Burari Delhi
Lead Generation Marketing Communication B2B Sales Cold Calling Communication Skills Convincing Power Sales Ability
We are seeking a motivated and professional Sales Executive to join our team in Burari, Delhi. This role is ideal for individuals who are passionate about sales and eager to make an impact in a dynamic environment. No prior experience is required, making it an excellent opportunity for freshers.Key Responsibilities:1. **Customer Engagement**: Actively reach out to potential clients through calls and in-person meetings to present our products and services, ensuring a warm and friendly approach to build relationships.2. **Sales Presentation**: Prepare and deliver compelling sales presentations that effectively showcase our offerings, highlighting their benefits to encourage customers to make a purchase.3. **Product Knowledge**: Stay informed about the features, benefits, and uses of all products to answer customer queries and provide tailored solutions confidently.4. **Sales Targets**: Work towards achieving individual and team sales targets by developing strategic plans to increase sales and expand our customer base.5. **Follow-Up**: Follow up with prospective clients after initial contact to answer questions, provide additional information, and encourage them to finalize their purchases.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills to engage effectively with clients and customers. A positive attitude and a proactive mindset are essential for success in this role. Strong organizational skills will help manage time effectively, allowing the candidate to balance multiple tasks and appointments. Additionally, being a quick learner will enable the Sales Executive to adapt to new challenges and excel in a fast-paced sales environment.
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Telecaller Jobs For 12th Pass Freshers

Aakanksha Personnel Network

  • Fresher
  • 2.0 Lac/Yr
  • Female
  • 105845
Microsoft Excel Motivating Skill Marketing Communication Convincing Power Negotiation Skills Presentable Bold Open Minded Broadminded Microsoft Word
Calling the candidates and clients Assistance in miscellaneous office work.. Maintenance of office files and records manually as well as on computer. Assistance in day to day accounting on Tally, MS excel, MS word, Bank Reconciliation and miscellaneous work
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Good Communication Skills Troubleshooting Skills Pressure Handling Marketing Marketing Communication Online Sales Outbound Calling
Good Communication SkillsPressure Handling SkillLead Generation
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Delhi
Domestic BPO Customer Calling Outbound Calls
As a Customer Care Executive, you will play a vital role in ensuring our customers are satisfied and well-informed. Your responsibilities will include:- **Responding to Customer Inquiries:** You will handle calls, emails, and chats from customers, addressing their questions and concerns promptly and politely.- **Providing Product Information:** You will assist customers by providing detailed information about our products and services, helping them make informed choices.- **Resolving Complaints:** You will manage and resolve customer complaints efficiently, ensuring a positive experience and maintaining customer loyalty.- **Documenting Interactions:** You will keep accurate records of customer interactions and transactions in our system for future reference and follow-up.- **Following Up with Customers:** You will reach out to customers after resolving issues to ensure they are satisfied with the solutions provided.To be successful in this role, you should meet the following requirements:- **Educational Background:** A minimum of 12th-grade education is necessary to apply for this position.- **Communication Skills:** Strong verbal and written communication skills in English and Hindi are essential, as you will be interacting with diverse customers.- **Problem-Solving Ability:** You should possess a proactive attitude and the capability to think critically to resolve issues efficiently.- **Team Player:** The ability to collaborate with colleagues and maintain a positive attitude in a dynamic environment is important.- **Basic Computer Skills:** Familiarity with computers and customer management systems will help you navigate our tools effectively.This role is perfect for individuals looking to start their careers in customer service where dedication to customer satisfaction is key.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive in Delhi, India, to provide exceptional service to our clients. This full-time role is suitable for individuals with 0 to 2 years of experience, and only a 12th-grade education is required.Key Responsibilities:1. **Customer Interaction**: Engage with customers through various channels, including phone calls, emails, and in-person meetings, to understand and address their needs effectively.2. **Problem Resolution**: Identify and resolve customer issues promptly by listening actively and providing appropriate solutions or guidance.3. **Product Information**: Educate customers about our products and services, ensuring they have the necessary information to make informed decisions.4. **Record Keeping**: Maintain accurate records of customer interactions and transactions to track issues and follow up when necessary.5. **Team Collaboration**: Work closely with other team members and departments to ensure a seamless customer experience and share insights to improve processes.To excel in this role, candidates must possess strong communication skills and a friendly, approachable demeanor. A positive attitude and a willingness to learn are essential, as is the ability to work efficiently under pressure. Candidates should be detail-oriented and have good problem-solving skills to handle customer inquiries and complaints effectively. A basic understanding of computer skills, including familiarity with software applications, will be beneficial in managing customer information efficiently.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Gurgaon. This role is ideal for individuals with 0 to 2 years of experience who are eager to assist customers and enhance their experience.Key Responsibilities:- **Customer Support**: Assist customers with inquiries, product information, and troubleshooting issues through phone, email, or chat. You will be the first point of contact, providing friendly and timely assistance.- **Problem Resolution**: Identify customer concerns and work to resolve them efficiently. You will listen to customer complaints and provide appropriate solutions, ensuring satisfaction and loyalty.- **Documentation**: Maintain accurate records of customer interactions and transactions. You will document issues and resolutions to help improve our services and processes.- **Team Collaboration**: Work closely with other team members and departments to ensure a smooth flow of information and enhance the overall customer experience. Good communication with colleagues is essential.Required Skills and Expectations: Candidates should have completed their 12th grade and possess strong communication skills, both written and verbal. A positive attitude and a willingness to learn are crucial. You should be able to handle stressful situations calmly while maintaining professionalism. Basic computer skills and experience with customer management software will be an advantage. Flexibility in working hours and a commitment to providing excellent service are essential for success in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Delhi. This position is ideal for recent graduates or those with up to two years of experience in customer service and offers an opportunity to develop your skills while assisting our valued customers.Key Responsibilities: 1. **Customer Support**: Respond promptly to customer inquiries via phone, email, or chat, ensuring a friendly and professional interaction to resolve issues and answer questions.2. **Issue Resolution**: Investigate and resolve customer complaints by identifying the problem and providing timely solutions, ensuring customer satisfaction.3. **Product Knowledge**: Maintain up-to-date knowledge of our products and services to effectively assist customers and provide accurate information.4. **Record Keeping**: Document customer interactions and transactions in our database, ensuring all records are accurate and updated for future reference.5. **Feedback Collection**: Gather feedback from customers regarding their experiences and report this information to improve services and customer satisfaction.Required Skills and Expectations: Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. Strong problem-solving abilities are essential for resolving issues swiftly. A basic understanding of customer service principles and practices is preferred, although training will be provided. Candidates should be patient, attentive, and able to work well in a team environment. Being detail-oriented and organized will be crucial for maintaining accurate records and ensuring high customer service standards.
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Vikas Puri Delhi
Outbound Calling
Need telecallers for banking calling
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Frequently Asked Question

Q1. What is Telecalling Executive Jobs?

A telecalling executive, also known as a telecaller or telemarketer, is a professional responsible for creating outbound calls to customers. It is for potential clients to endorse products or services, collect information, generate leads, or handle customer inquiries. Contact possible and present buyers by phone to share information about the services, products, and even promotional offers.

Q2. What Are The Necessary Telecalling Executive Skills?

Key skills of a telecalling executive
  • Communication Skills: Clear and clear verbal communication.
  • Active listening means knowing and responding to customer demands.
  • Persuasion: influencing buyers to make the final purchases.
  • Customer service: proficiently handling inquiries and complaints.
  • Technical Proficiency: make use of the CRM software efficiently.
  • Time management: always give priority to completing the tasks to maintain efficiency.

Q3. What is the average Telecalling Executive Salary in Delhi NCR?

The salary of a telecalling executive in the Delhi NCR region can differ according to different factors, such as experience, skill level, and the precise employer.
  • Entry-level positions for telecalling executives with little to no experience normally earn somewhat between INR 15,000 and INR 20,000 per month.
  • Mid-Level Positions: For these positions, you can expect to earn between INR 20,000 and INR 30,000 per month.
  • Senior Positions: Professional Telecalling Executives, who add on supervisory roles, can earn up to INR 45,000 per month.

Q4. Are There Any Courses Available For Telecalling Executive?

A Telecalling Executive Course in Delhi, NCR, offered by renowned institutes equips participants with the necessary communication and sales skills. It covers customer interaction, handling objections, telemarketing techniques, and CRM software use. This course is ideal for aspiring telecallers and blends theory with practical training to boost job readiness and career prospects in the telecalling industry.

Q5. How to Find Telecalling Executive Jobs in Delhi, NCR?

To find Telecalling Executive jobs in Delhi, NCR, we at Placement India help you find the best telecalling vacancies. We are serving different companies in sectors such as BPO, telecom, and finance, as they frequently have openings for telecallers. Networking is important; use LinkedIn to connect with industry experts and join relevant groups.