280

Call Center Executive Fresher Jobs in Delhi NCR

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a Customer Care Executive who is enthusiastic and ready to assist customers with their inquiries and needs. As a vital part of our team, you will play a key role in delivering excellent customer service. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, providing accurate information and solutions in a friendly manner. - **Resolve Issues:** Address customer complaints or concerns effectively, ensuring that problems are resolved in a timely fashion to maintain customer satisfaction. - **Maintain Records:** Keep detailed records of customer interactions and transactions for future reference and reporting purposes. - **Follow Up:** Reach out to customers after their inquiries to confirm that issues are resolved and to ensure they are satisfied with the service received. - **Collaborate with Teams:** Work with other departments to relay customer feedback and help improve products or services. **Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage with customers clearly. A positive attitude and patience are essential to handle various customer personalities. You should be comfortable using computers and navigational tools to record interactions and find product information. While prior experience is not necessary, a willingness to learn and adapt is vital. A 12th-grade education or equivalent is required. You should be able to work independently in a home environment and manage your time efficiently.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 18
Outbound Calls Tele Counselor Voice Process Inbound Calls Customer Support Cold Calling Domestic Calling Call Center Customer Care Associate
We are looking for a dedicated Tele Caller to join our team in Sector 18. The primary responsibility of this role is to communicate with potential customers and promote our services over the phone. This is a full-time position, and candidates should have completed at least their 12th grade.Key Responsibilities:- **Making Outbound Calls:** Contact potential customers to inform them about our products and services, and generate interest.- **Handling Inquiries:** Respond to customer questions and concerns in a clear and professional manner, ensuring a positive experience.- **Maintaining Records:** Keep accurate records of calls made, customer interactions, and feedback in the company system for future reference.- **Meeting Targets:** Work towards daily or weekly call quotas, contributing to the overall sales and outreach goals of the company.- **Collaborating with Team:** Work closely with team members and supervisors to share insights and improve calling strategies.Required Skills and Expectations:- **Communication Skills:** Strong verbal communication skills are essential to effectively convey information and engage customers.- **Listening Skills:** Ability to listen carefully to customer needs and respond appropriately.- **Basic Computer Skills:** Familiarity with using computers for entering data and managing information.- **Positive Attitude:** A friendly and upbeat demeanor to create a welcoming environment for customers.- **Time Management:** Ability to handle multiple calls efficiently while staying organized and focused on tasks. This position is ideal for individuals looking to start their career in sales and customer service.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Female
  • Jhandewalan Extension Delhi
Outbound Calling Lead Generation Domestic BPO Convincing Power BPO Sales BPO Call Center Negotiation Skills Hindi BPO
We are looking for a motivated Tele Marketing Executive to join our team in Jhandewalan Extension, Delhi. This role is ideal for individuals seeking to begin or advance their career in telemarketing.As a Tele Marketing Executive, you will engage with potential customers over the phone to promote our products and services. You will be responsible for generating leads, providing information, and nurturing relationships with clients.Key responsibilities include:1. **Making Outbound Calls:** You will contact leads provided by the company to introduce our offerings, ensuring you maintain a friendly and professional tone during conversations.2. **Understanding Customer Needs:** You will listen carefully to customer inquiries and feedback to better understand their needs and offer appropriate solutions.3. **Maintaining Records:** You will document call details, customer interactions, and follow-up actions to keep our database accurate and up-to-date.4. **Meeting Targets:** You will be expected to achieve daily and monthly targets for calls made, leads generated, and sales conversions, ensuring consistent performance.To succeed in this role, you should have clear communication skills, strong persuasive abilities, and a positive attitude. Basic computer skills and familiarity with CRM software will be an advantage. We welcome candidates with varying levels of experience, as long as they are eager to learn and grow.
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Customer Care Executive || Freshers & Experienced

Advistra Consulting Private Limited

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Noida Sector 2
Domestic BPO Voice Process English Customer Handling Customer Support Call Center Customer Care
As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, providing accurate information and assistance.- **Resolve Issues:** Address customer complaints swiftly and effectively, ensuring that issues are resolved to the customers satisfaction.- **Maintain Customer Records:** Update and maintain customer information in our systems to ensure accurate records are kept.- **Provide Product Information:** Share details about our products and services to help customers make informed decisions.- **Collaborate with Teams:** Work closely with other departments to escalate issues or share feedback for process improvements.**Required Skills and Expectations:**- **Communication Skills:** You must have excellent verbal and written communication abilities to interact effectively with customers.- **Problem-Solving Skills:** The ability to think critically and offer solutions to customer issues is essential.- **Team Player:** You should be willing to collaborate with colleagues to improve the overall customer experience.- **Adaptability:** You need to be open to learning and adjusting to new processes and technologies as required.- **Customer-Centric Attitude:** A genuine desire to help customers and enhance their experience is crucial for success in this role. Ideal candidates will have a minimum of a 12th-grade education and some experience in customer service, but those with a positive attitude and willingness to learn are encouraged to apply.
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Opening For Customer Care Executive Freshers

Visionplus Security Control Limited

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Noida
Basic Computer Skills Customer Handling Call Center Customer Support
We are looking for motivated individuals to join our team as Customer Care Executives in Noida. In this role, you will be the first point of contact for our customers, ensuring they have a positive experience while using our services. **Key Responsibilities:**- **Responding to Inquiries:** Handle customer questions and concerns through phone, email, or chat, providing prompt and accurate information.- **Resolving Issues:** Analyze customer complaints, offering suitable solutions to ensure customer satisfaction and retain loyalty.- **Updating Customer Records:** Maintain and update customer databases with detailed information from interactions to ensure accurate records.- **Product Knowledge:** Acquire a strong understanding of our products and services to provide informed answers to customer queries.- **Collaboration with Teams:** Work closely with sales and technical teams to resolve complex issues and improve customer service strategies.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to interact effectively with customers. A friendly attitude and a strong problem-solving approach are essential. You should be detail-oriented, capable of multitasking in a fast-paced environment, and willing to learn about our products and services. Prior experience in customer service is a plus but not mandatory; fresh graduates are welcome to apply. A basic understanding of computer systems and software is also beneficial.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Noida Sector 1
Basic Computers Good Communication
We are looking for enthusiastic BPO Call Center Associates who are proficient in Hindi and English to join our team. This full-time position allows you to work from the comfort of your home, providing excellent customer service and support.The key responsibilities of the role include:1. **Handling Customer Calls**: You will be responsible for receiving and managing inbound calls from customers, addressing their queries, and providing accurate information in a friendly manner.2. **Resolving Issues**: Your primary objective will be to understand customer concerns, offer appropriate solutions, and ensure customer satisfaction while maintaining a positive experience.3. **Documenting Interactions**: After each call, you will need to record relevant details and actions taken in our system, which helps us keep track of customer interactions and improve our services.4. **Collaborating with Team Members**: You will work closely with your colleagues and supervisors to share insights and strategies to enhance team performance and meet targets.To succeed in this role, you should possess strong communication skills in both Hindi and English. You should be patient, empathetic, and able to handle difficult situations calmly. Basic computer knowledge is essential, as you will be using software tools to manage calls and records effectively. Being a team player and having a positive attitude are also important for this position. If you are a 12th pass and eager to start your career in the BPO industry, we encourage you to apply.
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  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Netaji Subhash Place Delhi
Microsoft Excel Outbound Calling Lead Generation Domestic BPO Negotiation Skills Convincing Power BPO Sales BPO Call Center International BPO
ResponsibilitiesConduct outbound calls to potential customers.Introduce the company's products and services to potential clients.Generate leads and set appointments for sales team.Follow up on leads and conduct research to identify potential prospects.Maintain accurate and detailed records of calls made and results achieved.Achieve monthly and quarterly targets as defined by the management.Handle customer inquiries and provide troubleshooting assistance.Create and maintain a customer database.
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Female
  • Faridabad
Outbound Calling Lead Generation Hindi BPO BPO Call Center Convincing Power
We are looking for a confident and energetic Telecaller to generate leads, fix appointments, and promote our cleaning and pest control services. The candidate should have good communication skills and the ability to convince potential customers over the phone.
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  • Fresher
  • 3.0 Lac/Yr
  • Female
  • Ramesh Nagar Delhi
Negotiation Skills Voice Process Customer Focus Cold Calling BPO Sales Call Center
Requirement candidate Qualification: minimum 10th Documentation: adhar pancard 10th marksheet bank detailsSalary package: 12k to 20 k it's up to interview
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Female
  • Delhi
Telecommunication BPO Sales Call Center Telesales Loan Operations Loan Syndication Customer Focus
As a Telecalling Executive, your main responsibility will be to make outbound calls to potential customers and persuade them to purchase products or services. You will also handle incoming calls and address customer inquiries or complaints. Additionally, you will maintain call records and update customer databases.Key Responsibilities:- Make outbound calls to potential customers to promote products or services- Handle incoming calls and address customer inquiries or complaints- Maintain call records and update customer databasesRequired Skills and Expectations:- Excellent communication and persuasion skills- Ability to handle rejection and remain resilient- Basic computer skills to update customer databases- Strong customer service orientation- Ability to work independently and as part of a team- Willingness to work from the office and adhere to company policies and procedures
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  • Fresher
  • 900/Yr
  • Delhi
Call Center Sales Call
Company: Total ShapeLocation: Work From Home (Remote)Salary: $700 - USD 900/monthKey Responsibilities:Answer incoming calls and respond to customer queriesMake outbound calls for follow-ups or customer outreachProvide accurate information and resolve issues efficientlyMaintain clear records of customer interactionsFollow scripts and company procedures where requiredRequirements:Prior experience in a call center or customer service role is preferredClear and confident English communication skills (spoken and written)Ability to handle high call volumes with professionalismBasic computer skills and familiarity with CRM systems are a plusQuiet work environment and reliable internet connectionWhat We Offer:Monthly salary: $700 - $900 USDRemote work with flexible shiftsPaid training and ongoing supportFriendly, team-oriented work cultureOpportunities for career advancementTo apply, please follow these instructions:Search on Google for Total Shape then go to our Jobs page from the homepage. This is a test to see how well you follow instructions, given that hundreds of applicants are competing for the position.Once you reach the Jobs page, fill out the Google Form there. Upload the CV in PDF format using the Google Form.We will contact you if we believe youre a good fit. But if you get no response within two (2) weeks, feel free to follow up by sending an email to our careers email with the subject line in this format: Position Applied For - Total Shape.*** Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.We will not reply to messages sent to our social media accounts about job applications -- all communications from us will only be sent via email.If you don't receive a message, please feel free to reapply after 6 months to another opening suitable for you in our company. ***
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Hiring Freshers || Customer Associate

V Trip Holiday Services Pvt Ltd

  • Fresher
  • 6.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Service Customer Support Interpersonal Skills International Call Center Voice Process Service Marketing Technical Services Inbound Process International Voice Process Grooming Customer Care
- Handle incoming customer inquiries via phone, email, and web chat: The customer associate will be responsible for promptly responding to customer queries and concerns through various communication channels.- Provide technical assistance and troubleshoot issues: The role involves assisting customers with technical issues related to products or services and resolving them in a timely manner.- Maintain a positive and professional attitude: Customer associates must interact with customers in a friendly and courteous manner to ensure a positive customer experience.- Follow up with customers to ensure satisfaction: It is important for the customer associate to follow up with customers after resolving their issues to ensure they are satisfied with the service provided.Skills and Expectations:- Strong communication skills: The customer associate must have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving ability: A strong problem-solving ability is crucial for resolving customer issues efficiently and effectively.- Ability to work in a fast-paced environment: The role requires the ability to work under pressure and handle multiple customer inquiries simultaneously.- Team player: The customer associate should be able to work well in a team environment and collaborate with colleagues to provide excellent customer service.
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  • 0 - 6 yrs
  • 30.0 Lac/Yr
  • Gurgaon Sector 44
Condition Monitoring Outbound Calling International Call Center Customer Support Domestic BPO Voice Process International BPO Cold Calling BPO Non Voice BPO Sales Inbound Process Call Center Inbound Voice Process BPO Sales
The Call Center Associate will be responsible for handling incoming and outgoing calls in a professional manner. This includes answering customer inquiries, resolving issues, and providing information about products or services. The associate will need to maintain a positive attitude and excellent communication skills to ensure customer satisfaction.Key responsibilities include:- Answering incoming calls promptly and professionally- Responding to customer inquiries and resolving issues in a timely manner- Providing information about products or services accurately- Maintaining a high level of customer service at all times- Recording customer interactions and transactions accurately in the systemThe ideal candidate should possess strong communication skills, be able to multitask, and have a customer-centric approach. Attention to detail and the ability to work well under pressure are also important for this role. Previous customer service experience is preferred, but not required. A minimum of a 12th pass education level is necessary for this position.
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  • 0 - 4 yrs
  • 1.8 Lac/Yr
  • Delhi
Telecommunication Outbound Calling Convincing Power Voice Process Negotiation Skills Cold Calling Customer Focus BPO Sales Basic Computers Call Center BPO Call Center Telesales Tele Marketing
As a Telecalling Executive, you will be responsible for making outbound calls to potential clients, answering incoming calls, and providing information about products or services. You will need to maintain accurate records of all calls and sales activities. Strong communication skills are essential for this role, as you will need to effectively communicate with customers and follow scripts when necessary. Attention to detail is important to ensure all information given to customers is accurate. Additionally, good multitasking abilities are beneficial as you may need to handle multiple calls simultaneously. A positive attitude and a customer-oriented mindset are also vital to ensure customer satisfaction. The ability to work independently from a home office environment is crucial for this part-time telecalling position in Delhi, India. A minimum of a 10th pass education level and up to 4 years of relevant experience are required for this role.
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  • Fresher
  • 1.8 Lac/Yr
  • Uttam Nagar Delhi
Telecommunication Call Center Negotiation Skills
A Telecalling BPO role involves making or receiving customer calls to provide information, promote products or services, resolve queries, and maintain customer records while meeting call and performance targets.interested candidates contact us 9310947859gmail:nicolasmanagement.office@gmail.com
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  • Fresher
  • 1.0 Lac/Yr
  • Female
  • Delhi
Telecommunication Voice Process Outbound Calling Call Center BPO Sales Cold Calling Customer Focus BPO Call Center Telesales
I hired candidate telecalling and telesales
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 49
Customer Care CRM Sales Outbound Calling Customer Support Voice Process Cold Calling BPO Sales Inbound Process Call Center Sales
Handle inbound and outbound calls in a professional and courteous manner.Respond promptly to customer inquiries and provide accurate product or service information.Record details of customer interactions, feedback, and complaints in the CRM system.Resolve customer issues by clarifying problems, researching answers, and following up to ensure resolution.Transfer calls or escalate complex issues to the appropriate department when necessary.Maintain knowledge of company products, services, and promotions to provide informed assistance.Meet or exceed daily/weekly performance targets (call handling time, customer satisfaction, etc.).Follow call center scripts, policies, and procedures while maintaining a friendly tone.Work as part of a team to ensure efficient operations and customer satisfaction.
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  • 0 - 2 yrs
  • 19998/Yr
  • Delhi
Call Center Outbound Calling Customer Support International Call Center
Company: Venture SmarterLocation: Work from HomeSalary: $1,500 per monthJob Description:Venture Smarter seeks dynamic and reliable Call Center Agents to join our growing team. As a Call Center Agent, you will assist customers with inquiries, troubleshoot issues, and provide exceptional service. This remote position allows you to work from the comfort of your home.Key Responsibilities:Handle inbound and outbound calls from customersProvide accurate information about products and servicesResolve customer inquiries, complaints, and issues in a timely and professional mannerUpdate customer records in the databaseMaintain high customer satisfaction levels by offering friendly, efficient serviceAchieve personal and team targets related to call handling, response times, and quality assuranceRequirements:High school diploma or equivalent (Bachelors degree is a plus)Previous customer service or call center experience preferred, but not requiredStrong communication and problem-solving skillsAbility to work independently and manage time effectivelyReliable internet connection and a quiet workspace at homeFlexibility to work in shifts (including evenings and weekends)Benefits:Competitive monthly salary of $1,500Work-from-home flexibilityOpportunities for career growth within the companyHealth insurance and other employee benefitsPaid trainingHow to Apply:Head on over to search on Google for Venture Smarter then go to our Career page from the homepage if you dare to aspire for better in your career!**** Given the high number of applications we receive, we will only respond to those who meet the qualifications for the positions applied for.Please note that we will not reply to job application inquiries sent to our social media accounts. All communication from us will be conducted via email.If you do not receive a response, you are welcome to re-apply after six months for another suitable position within our company. ****Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out youll know were the place to be.
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  • 0 - 1 yrs
  • Noida Sector 63
MS-excel Customer Support Outbound Calling Customer Service Customer Handling Customer Care Customer Communication Call Center
Job Title - Customer support executiveWe are looking for the skilled candidates to join our company as a customer support executive.As a fresher you will under go comprehensive training to develop your knowledge and skills in customer support.
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Ramesh Nagar Delhi
Outbound Calling Cold Calling Convincing Power BPO Sales BPO Call Center Customer Focus
Required Telecallers for day shift Timings- 10am to 6:30pm6 days are workingFreshers are also welcomeDIRECT HIRINGCan call on 7303600122
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
As a Chat Support Executive, you will provide excellent customer service through online chat platforms. You will assist customers by answering their questions and resolving issues promptly and effectively.Key Responsibilities:- **Customer Interaction:** Engage with customers through chat, addressing their inquiries and concerns in a friendly manner. You should listen actively and understand their needs to provide accurate responses.- **Problem Resolution:** Identify customer issues and troubleshoot them efficiently. You may need to guide customers through solutions or escalate complex issues to appropriate teams if necessary.- **Product Knowledge:** Maintain up-to-date knowledge of our products and services. You will need to explain features and benefits clearly to customers, helping them make informed decisions.- **Documentation:** Accurately document interactions with customers using internal systems. This will help in tracking issues and improving service quality based on customer feedback.Required Skills and Expectations:- Strong communication skills, both written and verbal, are essential for conveying information clearly and effectively. You should be able to interact confidently with customers.- Basic computer skills are necessary, including familiarity with chat software and online navigation. A good typing speed will also help in responding to customers promptly.- A positive attitude and a willingness to learn are vital, especially for those with less experience. Teamwork and adaptability will support your success in this role.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a dedicated Chat Support Executive to join our team in Delhi. The ideal candidate will assist customers through online chat, addressing their inquiries and providing solutions in a timely manner. This is a full-time work-from-home position suitable for individuals with 0 to 2 years of experience.The key responsibilities include:1. **Customer Interaction**: Engage with customers via chat to assist with inquiries, complaints, and requests, ensuring a positive communication experience.2. **Problem Resolution**: Analyze customer issues and provide effective solutions, escalating complex matters to senior staff when necessary.3. **Documentation**: Keep detailed records of customer interactions and feedback, which will aid in improving services and addressing recurring issues.4. **Product Knowledge**: Maintain comprehensive knowledge of the company
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Customer Associate Jobs For B.A Freshers

V Trip Holiday Services Pvt Ltd

  • Fresher
  • 6.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Service Customer Support Interpersonal Skills International Call Center Voice Process Service Marketing Technical Services Inbound Process International Voice Process Grooming Customer Care
As a Customer Associate, you will be responsible for providing excellent customer service through various channels, such as phone calls or emails. Your key responsibilities include maintaining positive customer relationships, resolving customer issues promptly and efficiently, and promoting products or services. You will need to have strong interpersonal skills, the ability to work in an international call center environment, and a good understanding of customer support practices. A graduate degree is required for this full-time position, and previous experience in customer care or service marketing is a plus. Working from home, you will need to be self-motivated, organized, and able to effectively communicate with customers and team members.
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