766

Telecalling Executive 12th Pass Jobs in Delhi

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  • 5 - 7 yrs
  • Tilak Nagar Delhi
Good Communication Skills Telecalling
I want tele caller need experience and fresher Good communication and basic customer handling and behaviour.
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  • 1 - 7 yrs
  • 1.5 Lac/Yr
  • Chattarpur Delhi
Telecommunication Voice Process Outbound Calling Negotiation Skills Customer Focus Cold Calling Convincing Power Tele Marketing
We are looking for a dedicated Telecaller Staff member to join our team in Chattarpur. This role requires a female candidate who has a passion for customer service and effective communication skills. **Key Responsibilities:**- **Making Outbound Calls:** Contact potential and existing customers to promote and provide information about our products or services.- **Handling Inbound Queries:** Answer incoming calls from customers, addressing their inquiries, resolving issues, and providing detailed information as needed.- **Updating Customer Information:** Maintain and update customer databases with accurate information gathered during calls to ensure the database remains current.- **Achieving Targets:** Work towards meeting daily and monthly call targets set by the management to help the team reach its goals.- **Providing Feedback:** Share insights and feedback from customer interactions with the management to improve service delivery and customer satisfaction.**Required Skills and Expectations:**- Excellent verbal communication skills to convey information effectively to customers.- Strong listening skills to understand customer needs and respond appropriately.- Ability to handle rejection and stay motivated to make further calls.- Basic computer skills for data entry and using customer relationship management (CRM) software effectively.- Prior experience in a similar role is preferred but not mandatory, as we welcome individuals eager to learn and grow.- A positive attitude and a willingness to work as part of a team in a fast-paced environment. Candidates with 1 to 7 years of experience and a minimum education of 12th grade are encouraged to apply.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Okhla Delhi
Customer Relationship Customer Care Customer Support Customer Handling Cold Calling
We are seeking a dedicated Customer Care Executive to join our team in Okhla. The ideal candidate should have a strong commitment to providing excellent service to our customers.**Key Responsibilities:**- **Respond to Customer Queries:** Handle incoming calls, emails, and messages from customers to address their questions or concerns in a timely and professional manner.- **Provide Product Information:** Offer detailed information about our products and services to help customers make informed decisions.- **Resolve Issues:** Identify and resolve customer issues or complaints by following established procedures, ensuring customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions using our database system for future reference.- **Collaborate with Team Members:** Work closely with other team members to ensure a seamless customer experience and share insights on customer feedback.- **Follow Up with Customers:** Reach out to customers as needed to ensure their issues are resolved and they are satisfied with our services.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is crucial to establish trust and rapport. Basic computer skills, including proficiency in Microsoft Office applications, are necessary for managing customer data. Attention to detail, patience, and the ability to work well under pressure in a fast-paced environment are essential. A positive attitude and a willingness to learn will contribute to success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive in Delhi, India, to provide exceptional service to our clients. This full-time role is suitable for individuals with 0 to 2 years of experience, and only a 12th-grade education is required.Key Responsibilities:1. **Customer Interaction**: Engage with customers through various channels, including phone calls, emails, and in-person meetings, to understand and address their needs effectively.2. **Problem Resolution**: Identify and resolve customer issues promptly by listening actively and providing appropriate solutions or guidance.3. **Product Information**: Educate customers about our products and services, ensuring they have the necessary information to make informed decisions.4. **Record Keeping**: Maintain accurate records of customer interactions and transactions to track issues and follow up when necessary.5. **Team Collaboration**: Work closely with other team members and departments to ensure a seamless customer experience and share insights to improve processes.To excel in this role, candidates must possess strong communication skills and a friendly, approachable demeanor. A positive attitude and a willingness to learn are essential, as is the ability to work efficiently under pressure. Candidates should be detail-oriented and have good problem-solving skills to handle customer inquiries and complaints effectively. A basic understanding of computer skills, including familiarity with software applications, will be beneficial in managing customer information efficiently.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Tele Caller Tele Marketing Executive Customer Focus
We are looking for a Customer Care Executive to join our team, working from home and providing excellent service to our customers. This role is ideal for individuals who are eager to start their careers in customer service. **Key Responsibilities:**- **Answer Customer Inquiries**: Respond to customer questions regarding products and services, ensuring clarity and understanding.- **Resolve Issues**: Address and resolve customer complaints in a friendly and effective manner, maintaining customer satisfaction.- **Maintain Records**: Document customer interactions and feedback accurately in the company system to track inquiries and resolutions.- **Provide Product Information**: Educate customers about product features, benefits, and usage, helping them make informed choices.- **Follow Up**: Reach out to customers after resolving their issues to ensure complete satisfaction and obtain feedback for improvement.**Required Skills and Expectations:**- Candidates should have completed high school (12th pass) and possess strong communication skills, both verbal and written. - Ability to work independently from home, managing time effectively and maintaining productivity without direct supervision.- Strong problem-solving skills to handle customer issues promptly and professionally.- Familiarity with basic computer applications and the ability to learn new software quickly.- Positive attitude and eagerness to help customers, showcasing patience and empathy in challenging situations.This role allows you to develop your customer service skills and make a real difference for our customers.
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  • 1 yrs
  • Kirti Nagar Delhi
Good Communication Basic Computer Skills Tellecalling
We are looking for a dedicated Tele Caller to join our team in Kirti Nagar. This role requires a motivated individual with excellent communication skills to engage with potential customers effectively.**Key Responsibilities:**- **Making Outbound Calls:** You will contact potential customers to introduce our products and services, helping them understand our offerings.- **Customer Engagement:** It is important to build rapport with customers during calls and ensure that they feel valued and listened to.- **Lead Generation:** Your role will involve identifying and qualifying potential leads that can be converted into clients, contributing to the overall sales goals.- **Providing Information:** You will explain features and benefits of our products clearly, answering any questions that customers may have.- **Maintaining Records:** Keeping accurate records of calls made and customer interactions is crucial for tracking progress and follow-ups.- **Feedback Collection:** Gathering customer feedback will help improve our services and tailor offerings to meet customer needs.**Required Skills and Expectations:**- **Strong Communication Skills:** Must be able to communicate clearly and effectively over the phone, with good listening skills.- **Positive Attitude:** A friendly and positive demeanor is essential to create a pleasant experience for customers.- **Basic Computer Skills:** Familiarity with basic computer applications is required for recording information and managing data.- **Sales Skills:** While prior experience in sales is not necessary, a willingness to learn and a persuasive nature will be beneficial.- **Team Player:** The ability to work collaboratively with colleagues and contribute to team goals is expected.This role is suitable for motivated female candidates who are recent 12th-pass graduates, eager to start their careers in a fast-paced environment.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Janakpuri Delhi
Outbound Calling Lead Generation Domestic BPO
We are looking for a motivated Telesales Executive to join our team in Janakpuri, Delhi. This role is ideal for individuals with a passion for sales and communication, ranging from fresh graduates to those with up to five years of experience.The Telesales Executive will primarily be responsible for making outbound calls to potential customers, promoting our products or services, and closing sales. You will engage with customers, understand their needs, and provide solutions that align with our offerings.Key responsibilities include:- **Conducting Outreach Calls:** You will make calls to potential clients, introducing them to our products and services and explaining their benefits clearly.- **Building Customer Relationships:** Establishing a rapport with customers is crucial; you will focus on creating trust to encourage recurring business.- **Managing Customer Queries:** Handling inquiries and providing clear, concise information about our offerings will help customers make informed decisions.- **Achieving Sales Targets:** You will be expected to meet or exceed monthly sales goals through proactive engagement and follow-ups with leads.Required skills and expectations include:- Strong verbal communication skills to convey ideas and information effectively over the phone.- Good listening skills to understand customer needs and respond appropriately.- Basic computer skills for using CRM software and maintaining records.- A target-driven attitude with the desire to achieve sales and contribute to the team
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  • 2 - 8 yrs
  • 4.0 Lac/Yr
  • Ajmeri Gate Delhi
Leadership Skills Lead Generation Convincing Power Field Sales Cold Calling Direct Marketing Corporate Sales
We are looking for a dedicated Sales Marketing Executive to join our team in Ajmeri Gate, Delhi. The ideal candidate will have 2 to 8 years of experience in sales and marketing, and must have completed at least their 12th grade education.In this role, your key responsibilities will include:1. **Lead Generation**: Actively search for potential customers and create new leads for our products or services to expand the client base.2. **Sales Presentations**: Prepare and deliver effective sales presentations to showcase our offerings, addressing customer needs and concerns to drive sales.3. **Client Relationship Management**: Build and maintain strong relationships with existing clients while providing excellent customer service, ensuring client retention and satisfaction.4. **Market Research**: Conduct research to identify market trends and competitors to help improve sales strategies and to stay ahead of the market.5. **Collaboration with Teams**: Work closely with marketing and sales teams to develop promotional materials and sales strategies that align with company goals.Candidates should possess excellent communication skills, a strong understanding of sales techniques, and the ability to work in a team environment. A proactive attitude and the ability to adapt to changing market conditions are essential. The candidate must be male and willing to work full time from our office.
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  • Fresher
  • 1.3 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls Inbound Calling Inbound Voice Process Domestic BPO Domestic Calling Domestic Voice Process Domestic Call Center Calling Executive
We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. **Key Responsibilities:**- **Respond to Customer Inquiries:** You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- **Provide Information About Products:** It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- **Resolve Customer Complaints:** You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- **Collaborate with Team Members:** Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.**Required Skills and Expectations:**- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.
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Opening For Telecalling Executive

Moxie Exhibitions Pvt Ltd.

  • 6 - 6 yrs
  • Maharani Bagh Delhi
Telecommunication Negotiation Skills Cold Calling Tele Marketing Telesales
We are looking for an experienced Telecalling Executive to join our team in Maharani Bagh. The ideal candidate will have at least 6 years of telecalling experience and will play a crucial role in connecting with our clients.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential and existing clients to promote our products/services, ensuring a friendly and professional approach.- **Manage Client Relationships:** Build and maintain positive relationships with clients, addressing their inquiries and providing them with necessary information.- **Follow Up on Leads:** Regularly follow up on leads generated from previous communications and marketing activities, ensuring no potential opportunity is missed.- **Maintain Records:** Keep accurate records of conversations and transactions in our database, ensuring all information is up to date for team reference.- **Provide Feedback:** Gather feedback from clients regarding our products and services to help improve our offerings and client satisfaction.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential, with the ability to express ideas clearly and persuasively.- **Customer Service Experience:** Proven experience in customer service or sales, with a focus on building rapport and trust with clients.- **Problem-Solving Abilities:** Ability to handle objections and resolve issues effectively, ensuring a positive client experience.- **Organizational Skills:** Excellent organizational skills, allowing for efficient management of calls and client information.- **Professionalism:** A professional demeanor with a strong work ethic, demonstrating reliability and commitment to the role.
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Hiring Fresher / Telecaller / 12th Pass

Aakanksha Personnel Network

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Delhi
Microsoft Excel Motivating Skill Marketing Communication Convincing Power Negotiation Skills Presentable Microsoft Word Bold open and broadminded Extrovert
As a Tele Caller, you will play a vital role in our communication efforts. Your primary responsibility will involve reaching out to potential and existing customers to promote our products and services, aiming to build lasting relationships while achieving sales targets.**Key Responsibilities:**- **Making Outbound Calls:** You will be responsible for calling potential customers, explaining our offerings and encouraging them to make purchases.- **Customer Engagement:** Engaging with customers to understand their needs and providing them with tailored solutions will be essential in building trust and rapport.- **Maintaining Records:** You will need to maintain accurate records of calls made, customer interactions, and sales achieved, helping track performance and improve future outreach.- **Follow-Up Calls:** Following up with previous customers or leads to gather feedback or encourage repeat purchases will be part of your role.- **Team Collaboration:** You will work closely with your team to share insights and strategies that can enhance overall sales performance.To excel in this role, you should have excellent communication and interpersonal skills, allowing you to engage effectively with various customers. A clear and friendly speaking voice is important, as is the ability to listen carefully. Being organized is crucial so that you can manage multiple calls and customer records efficiently. As this position is open to freshers, a positive attitude and a willingness to learn are highly valued.
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Burari Delhi
BPO Sales Health Insurance Tele Caller
We are looking for a dedicated and motivated Call Center Executive to join our team. This full-time position allows you to work from the comfort of your home while providing excellent customer service.**Key Responsibilities:**- **Answer Incoming Calls:** Respond promptly to customer inquiries, ensuring a friendly and helpful demeanor to create a positive customer experience.- **Resolve Customer Issues:** Listen carefully to customer problems, providing accurate solutions or escalating issues when necessary to ensure timely resolution.- **Maintain Records:** Document all customer interactions in the system to keep track of issues and solutions provided, which helps improve service quality.- **Follow Up with Customers:** Reach out to customers to ensure their issues have been resolved satisfactorily and gather feedback for service improvement.- **Collaborate with Team:** Work together with team members and supervisors to share knowledge and improve overall customer service strategies.**Required Skills and Expectations:**The ideal candidate should possess strong verbal communication skills, with the ability to articulate clearly and confidently while speaking on the phone. A patient and empathetic attitude towards customers is essential to help them feel valued and understood. Candidates should also have basic computer skills to navigate customer management systems effectively. A problem-solving mindset is crucial to handle inquiries efficiently. We welcome individuals with 0 to 2 years of experience, and education at least at the 10th-grade level is required. Females are encouraged to apply for this role.
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Fresher hiring for Telecaller

Thinktel Solutions India Private Limited

  • Fresher
  • 3.0 Lac/Yr
  • Delhi
Outbound Calling Credit Collection Collection Process Collection Executive
Job Title- Telecalling ExecutiveLocation- Tilak Nagar New DelhiExperience- 3 months- 6 YearsEmployment Type- Full TimeJob Summary-We are looking for telecalling executive to manage outbound calls for collections in Banking Process of personal loans & credit cards.No Sales process. Only collections process.Negotiate payment commitnents and followup to ensure timely payments.Maintain professional communication during collection activities.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Tilak Nagar Delhi
Good Communication Skills Outbound Calling
We are looking for a dedicated Tele Caller to join our team in Tilak Nagar, Delhi. This full-time position is ideal for females with 0 to 2 years of experience and a minimum education level of 10th pass. As a Tele Caller, your main responsibility will be to engage with potential clients over the phone, introducing our services and generating interest. You will also need to handle customer inquiries and provide accurate information about our offerings. Building strong relationships with clients will be crucial, as you will follow up with leads to nurture them toward making a decision.Key responsibilities include:- **Making Outbound Calls**: You will contact potential customers to discuss our services, ensuring clear communication and understanding.- **Listening to Customer Needs**: Understanding what customers want and providing them with suitable options from our range of services is essential.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Mukherjee Nagar Delhi
Presentation Skills Motivating Skill Marketing Communication
We are looking for a confident, energetic, and customer-focused Telecalling Executive to connect with potential customers, explain our products/services, generate leads, schedule appointments, and maintain positive customer relationships.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Janakpuri Delhi
Phone Banking Outbound Calling
We are looking for a motivated Tele Caller to join our team in Janakpuri. The ideal candidate will be responsible for making outbound calls to potential customers and providing information about our products and services. This full-time position requires working from the office.**Key Responsibilities:**- **Make Outbound Calls:** Contact potential customers to introduce them to our products and services, aiming to generate interest and inquiries.- **Gather Customer Information:** Collect and record information provided by customers to update our database and track leads efficiently.- **Provide Product Knowledge:** Clearly explain product features and benefits, helping customers understand how our offerings can meet their needs.- **Handle Customer Inquiries:** Address questions or concerns from customers, ensuring that they receive accurate information in a friendly and professional manner.- **Follow-Up:** Regularly follow up with potential leads to assess their interest and encourage them to make a purchase or schedule an appointment.- **Maintain Records:** Keep detailed records of calls made, customer interactions, and feedback to help improve sales strategies.**Required Skills and Expectations:**The ideal candidate should have good communication skills, both verbal and written, and be able to speak clearly and confidently over the phone. Basic computer knowledge is expected to manage calls and update customer information effectively. A friendly demeanor and ability to build rapport with customers are essential. We welcome candidates with experience, but those without experience are also encouraged to apply, as training will be provided. A positive attitude and eagerness to learn will help you succeed in this role.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Burari Delhi
Lead Generation Marketing Communication B2B Sales Cold Calling Communication Skills Convincing Power Sales Ability
We are seeking a motivated and professional Sales Executive to join our team in Burari, Delhi. This role is ideal for individuals who are passionate about sales and eager to make an impact in a dynamic environment. No prior experience is required, making it an excellent opportunity for freshers.Key Responsibilities:1. **Customer Engagement**: Actively reach out to potential clients through calls and in-person meetings to present our products and services, ensuring a warm and friendly approach to build relationships.2. **Sales Presentation**: Prepare and deliver compelling sales presentations that effectively showcase our offerings, highlighting their benefits to encourage customers to make a purchase.3. **Product Knowledge**: Stay informed about the features, benefits, and uses of all products to answer customer queries and provide tailored solutions confidently.4. **Sales Targets**: Work towards achieving individual and team sales targets by developing strategic plans to increase sales and expand our customer base.5. **Follow-Up**: Follow up with prospective clients after initial contact to answer questions, provide additional information, and encourage them to finalize their purchases.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills to engage effectively with clients and customers. A positive attitude and a proactive mindset are essential for success in this role. Strong organizational skills will help manage time effectively, allowing the candidate to balance multiple tasks and appointments. Additionally, being a quick learner will enable the Sales Executive to adapt to new challenges and excel in a fast-paced sales environment.
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Telecaller Fresher (Female)

Thinkwidevision Financial Consultancy OPC Private Limited

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Vikas Puri Delhi
Domestic BPO Outbound Calling
We are looking for a dedicated Tele Caller to join our team in Vikas Puri, Delhi. This entry-level position is ideal for candidates with a 10th-grade education and requires no prior experience. The role involves engaging with customers through phone calls to promote our products and services.Key Responsibilities:- **Make Outbound Calls:** Reach out to potential customers to inform them about our offerings, answering any queries they may have.- **Gather Customer Information:** Collect relevant details from customers to build a database for future promotions and follow-ups.- **Follow Up on Leads:** Contact previously interested clients to gauge their interest and convert leads into sales.- **Maintain Call Records:** Accurately log all interactions in the database to track progress and ensure effective communication.- **Provide Excellent Customer Service:** Address customer concerns professionally, ensuring a positive experience with our company.Required Skills and Expectations:The ideal candidate should have strong communication skills and a confident, friendly demeanor. A good understanding of customer needs and the ability to engage with a variety of individuals is essential. Basic computer skills are necessary for recording information. We are specifically looking for female candidates who are eager to learn and work in a team-oriented environment. A positive attitude and the ability to handle rejection with resilience will greatly contribute to success in this role.
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  • 0 - 2 yrs
  • 1.0 Lac/Yr
  • Delhi
Telecommunication Outbound Calling
We are looking for a dedicated Calling Executive to join our team. This role is essential for connecting with customers and providing them with quality service. The position is fully remote, allowing you to work from home.**Key Responsibilities:**- **Make Outgoing Calls:** Initiate calls to potential customers to provide information about our products and services, helping to generate interest and sales.- **Respond to Inquiries:** Answer any questions from customers promptly and clearly, ensuring they have all the necessary information to make informed decisions.- **Maintain Customer Records:** Keep accurate records of customer interactions and feedback, which helps in improving our services and tracking progress.- **Follow-Up Calls:** Conduct follow-up calls with potential leads to check their interest level and offer further assistance, increasing the chances of closing a sale.- **Provide Feedback:** Share insights and suggestions about customer interactions with the team, which can help enhance our calling strategies and improve customer experience.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to engage effectively with customers. A basic understanding of customer service principles is beneficial, though we welcome candidates with 0-2 years of experience. You should be comfortable using a computer and managing calls through calling software. Punctuality and a commitment to meeting targets are essential. Good listening skills will help you understand customer needs better, ensuring they receive the best support. Flexibility to adapt to changing situations and challenges is also important.
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  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Delhi
Sales Call Tele Caller Tele
We are currently hiring for the position of Credit Card Sales Executive / Telecaller with a reputed organization based in Vikaspuri, Delhi. Location: Vikaspuri, Delhi Salary: 10,000 - 20,000 per month Freshers & Experienced Candidates Can Apply Immediate Joiners PreferredKey Responsibilities: Customer interaction and lead generation Promoting credit card products Achieving sales targets Maintaining customer records and follow-upsWhy Apply? Freshers are welcome Career growth opportunities Attractive incentives (as per company policy) Immediate interview process Referral Bonus:If you refer a suitable candidate who successfully joins, you will receive 500 per successful joining.Interested candidates may share their updated resume by replying to this email or contact us directly.
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Vikas Puri Delhi
Outbound Calling
Need telecallers for banking calling
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Delhi. This position is ideal for recent graduates or those with up to two years of experience in customer service and offers an opportunity to develop your skills while assisting our valued customers.Key Responsibilities: 1. **Customer Support**: Respond promptly to customer inquiries via phone, email, or chat, ensuring a friendly and professional interaction to resolve issues and answer questions.2. **Issue Resolution**: Investigate and resolve customer complaints by identifying the problem and providing timely solutions, ensuring customer satisfaction.3. **Product Knowledge**: Maintain up-to-date knowledge of our products and services to effectively assist customers and provide accurate information.4. **Record Keeping**: Document customer interactions and transactions in our database, ensuring all records are accurate and updated for future reference.5. **Feedback Collection**: Gather feedback from customers regarding their experiences and report this information to improve services and customer satisfaction.Required Skills and Expectations: Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. Strong problem-solving abilities are essential for resolving issues swiftly. A basic understanding of customer service principles and practices is preferred, although training will be provided. Candidates should be patient, attentive, and able to work well in a team environment. Being detail-oriented and organized will be crucial for maintaining accurate records and ensuring high customer service standards.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are looking for a motivated BPO Executive to join our team in Delhi. This role is ideal for freshers or those with limited experience who are eager to develop their skills in a dynamic work environment.Key Responsibilities:1. **Customer Support:** Engage with customers over phone, email, or chat, addressing their queries and concerns in a friendly and professional manner.2. **Data Entry:** Accurately input and update customer information in our database, ensuring all records are current and correct.3. **Problem Resolution:** Identify customer issues and provide appropriate solutions or escalate problems to senior staff when necessary.4. **Performance Tracking:** Meet daily and weekly performance targets, contributing to overall team objectives and quality standards.5. **Feedback Collection:** Gather customer feedback to help improve service delivery and enhance customer satisfaction.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent verbal and written communication skills. A positive attitude and willingness to learn are essential. You should be comfortable working in an office environment and be able to adapt to different shifts. Basic computer skills and familiarity with office software are necessary. A strong sense of teamwork and the ability to stay focused under pressure will contribute to your success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.
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Good Communication Skills Troubleshooting Skills Pressure Handling Marketing Marketing Communication Online Sales Outbound Calling
Good Communication SkillsPressure Handling SkillLead Generation
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Telecaller Jobs For 12th Pass Freshers

Aakanksha Personnel Network

  • Fresher
  • 2.0 Lac/Yr
  • Female
  • 105845
Microsoft Excel Motivating Skill Marketing Communication Convincing Power Negotiation Skills Presentable Bold Open Minded Broadminded Microsoft Word
Calling the candidates and clients Assistance in miscellaneous office work.. Maintenance of office files and records manually as well as on computer. Assistance in day to day accounting on Tally, MS excel, MS word, Bank Reconciliation and miscellaneous work
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